Hi - I have seen multiple threads on this topic, but none seem to be able to
assist me.
As background, I am running XP SP2. When I upgraded to WMP11, I lost the
ability to view video in full screen mode. I tried to go back to WMP10
through the MSFT website, and then tried to upgrade to WMP11 again (through
the MSFT website).
Now I cannot play video at all in WMP10 (sound works fine though), and WMP11
when I try to upgrade says that it cannot finish the install due to error
80070005.
In the logs, I see the following information which might be helpful:
winp11.log (right at the start):
1.546: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
wmsetup.log (at the start of this attempt):
======Installing component 'WMFDist11Setup'.
Starting process
'C:\DOCUME~1\PAUL&K~2\LOCALS~1\Temp\IXP000.TMP\wmf dist11.exe /quiet
/norestart /er'.
Starting process 'C:\WINDOWS\system32\drmupgds.exe'.
Package install complete. Last result 0x80070005.
ERROR: Package 'WMFDist11Setup'. Result: 0x80070005.
(all other components appear to be fine, with a SUCCESS label at the end of
each)
If anyone could lend some assistance to enable me to watch full screen
videos again in WMP11, I would be grateful.
Thanks.
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