error message 80073712 during windows update

I have tried to update KB942763 which is about the new daylight saving rule
for many times but it shows an error message 80073712. I can't find the file
pending.xml under C:\Windows\winsxs\ even I have shown all hidden files and
operating files.
Besides, I have installed the new version of Windows Update Agent as well.
However I still cannot install the update.
This update is very important as the computer will automatically cancel the
daylight saving 1 week earlier than the new date, which would lead to a
serious time problem. I can update all other updates successfully just except
this. Please let me update it or give me another update for Australian
daylight saving. Thanks

Have you tried the manual update -

http://support.microsoft.com/kb/942763

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Truman" <> wrote in message
news:5DC99017-DE67-4B62-A23E-...
|I have tried to update KB942763 which is about the new daylight saving rule
| for many times but it shows an error message 80073712. I can't find the file
| pending.xml under C:\Windows\winsxs\ even I have shown all hidden files and
| operating files.
| Besides, I have installed the new version of Windows Update Agent as well.
| However I still cannot install the update.
| This update is very important as the computer will automatically cancel the
| daylight saving 1 week earlier than the new date, which would lead to a
| serious time problem. I can update all other updates successfully just except
| this. Please let me update it or give me another update for Australian
| daylight saving. Thanks

Yes I have tried the manual update, but it also failed.

"TaurArian" wrote:

> Have you tried the manual update -
>
> http://support.microsoft.com/kb/942763
>
> --
>
> TaurArian [MVP] 2005-2008 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "Truman" <> wrote in message
> news:5DC99017-DE67-4B62-A23E-...
> |I have tried to update KB942763 which is about the new daylight saving rule
> | for many times but it shows an error message 80073712. I can't find the file
> | pending.xml under C:\Windows\winsxs\ even I have shown all hidden files and
> | operating files.
> | Besides, I have installed the new version of Windows Update Agent as well.
> | However I still cannot install the update.
> | This update is very important as the computer will automatically cancel the
> | daylight saving 1 week earlier than the new date, which would lead to a
> | serious time problem. I can update all other updates successfully just except
> | this. Please let me update it or give me another update for Australian
> | daylight saving. Thanks
>
>
>

> ...the computer will automatically cancel the
> daylight saving 1 week earlier than the new date, which would lead to a
> serious time problem.

Windows version of the machine in question?

Are you absolutely certain KB942763 applies to the Windows version or hasn't
already been installed?

Try the toubleshooting steps here:

Daylight Saving Time Help and Support Center:
http://support.microsoft.com/gp/cp_dst
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Truman wrote:
> I have tried to update KB942763 which is about the new daylight saving
> rule
> for many times but it shows an error message 80073712. I can't find the
> file
> pending.xml under C:\Windows\winsxs\ even I have shown all hidden files
> and
> operating files.
> Besides, I have installed the new version of Windows Update Agent as well.
> However I still cannot install the update.
> This update is very important as the computer will automatically cancel
> the
> daylight saving 1 week earlier than the new date, which would lead to a
> serious time problem. I can update all other updates successfully just
> except this. Please let me update it or give me another update for
> Australian daylight saving. Thanks

I am using Windows Vista. I have checked my updated list but cannot find
KB942763. I have also downloaded an update pack from your troubleshooting
steps but it says update not applicable to my system.

"PA Bear [MS MVP]" wrote:

> > ...the computer will automatically cancel the
> > daylight saving 1 week earlier than the new date, which would lead to a
> > serious time problem.
>
> Windows version of the machine in question?
>
> Are you absolutely certain KB942763 applies to the Windows version or hasn't
> already been installed?
>
> Try the toubleshooting steps here:
>
> Daylight Saving Time Help and Support Center:
> http://support.microsoft.com/gp/cp_dst
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Truman wrote:
> > I have tried to update KB942763 which is about the new daylight saving
> > rule
> > for many times but it shows an error message 80073712. I can't find the
> > file
> > pending.xml under C:\Windows\winsxs\ even I have shown all hidden files
> > and
> > operating files.
> > Besides, I have installed the new version of Windows Update Agent as well.
> > However I still cannot install the update.
> > This update is very important as the computer will automatically cancel
> > the
> > daylight saving 1 week earlier than the new date, which would lead to a
> > serious time problem. I can update all other updates successfully just
> > except this. Please let me update it or give me another update for
> > Australian daylight saving. Thanks
>
>

Is Vista SP1 installed? (Just asking for now: Don't take it as a suggestion
or recommendation to install it, please.)

> ...I have also downloaded an update pack from your troubleshooting
> steps but it says update not applicable to my system.

What "update pack"? Did you go through all of the troubleshooting steps
using the appropriate interactive interface at
http://support.microsoft.com/gp/cp_dst?

In what time zone do you live? Is the Vista machine currently displaying
the correct date and time? Is the "Automatically adjust for Daylight
Savings Time" option enabled?
--
~PA Bear

Truman wrote:
> I am using Windows Vista. I have checked my updated list but cannot find
> KB942763. I have also downloaded an update pack from your troubleshooting
> steps but it says update not applicable to my system.
>
> "PA Bear [MS MVP]" wrote:
>>> ...the computer will automatically cancel the
>>> daylight saving 1 week earlier than the new date, which would lead to a
>>> serious time problem.
>>
>> Windows version of the machine in question?
>>
>> Are you absolutely certain KB942763 applies to the Windows version or
>> hasn't already been installed?
>>
>> Try the toubleshooting steps here:
>>
>> Daylight Saving Time Help and Support Center:
>> http://support.microsoft.com/gp/cp_dst
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Truman wrote:
>>> I have tried to update KB942763 which is about the new daylight saving
>>> rule
>>> for many times but it shows an error message 80073712. I can't find the
>>> file
>>> pending.xml under C:\Windows\winsxs\ even I have shown all hidden files
>>> and
>>> operating files.
>>> Besides, I have installed the new version of Windows Update Agent as
>>> well.
>>> However I still cannot install the update.
>>> This update is very important as the computer will automatically cancel
>>> the
>>> daylight saving 1 week earlier than the new date, which would lead to a
>>> serious time problem. I can update all other updates successfully just
>>> except this. Please let me update it or give me another update for
>>> Australian daylight saving. Thanks

Vista SP1 is not installed in my computer.

Actually I cannot go through all the troubleshooting steps:
1. I use computer at home
2. Microsoft Windows Vista, 32-bit version
3. Clicked "Download button"
4. Opened the file but it shows: Update not applicable to your system
(Although I am sure I am using Vista 32-bit version, I have also tried both
32 and 64-bit)
5. I clicked next anyway
6. I do not use the Calendar feature in Outlook
7. It says "finished"

I am living in Sydney (UTC+10), now still in daylight saving (UTC+11). The
machine currently shows the correct date and time. The "Automatically adjust
for Daylight Savings Time" is enabled. It just says "Daylight Saving would be
ended on 30th March 2008", which is wrong.

Thanks for your help so far and I hope the problem could be solved soon.
"PA Bear [MS MVP]" wrote:

> Is Vista SP1 installed? (Just asking for now: Don't take it as a suggestion
> or recommendation to install it, please.)
>
> > ...I have also downloaded an update pack from your troubleshooting
> > steps but it says update not applicable to my system.
>
> What "update pack"? Did you go through all of the troubleshooting steps
> using the appropriate interactive interface at
> http://support.microsoft.com/gp/cp_dst?
>
> In what time zone do you live? Is the Vista machine currently displaying
> the correct date and time? Is the "Automatically adjust for Daylight
> Savings Time" option enabled?
> --
> ~PA Bear
>
> Truman wrote:
> > I am using Windows Vista. I have checked my updated list but cannot find
> > KB942763. I have also downloaded an update pack from your troubleshooting
> > steps but it says update not applicable to my system.
> >
> > "PA Bear [MS MVP]" wrote:
> >>> ...the computer will automatically cancel the
> >>> daylight saving 1 week earlier than the new date, which would lead to a
> >>> serious time problem.
> >>
> >> Windows version of the machine in question?
> >>
> >> Are you absolutely certain KB942763 applies to the Windows version or
> >> hasn't already been installed?
> >>
> >> Try the toubleshooting steps here:
> >>
> >> Daylight Saving Time Help and Support Center:
> >> http://support.microsoft.com/gp/cp_dst
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> Truman wrote:
> >>> I have tried to update KB942763 which is about the new daylight saving
> >>> rule
> >>> for many times but it shows an error message 80073712. I can't find the
> >>> file
> >>> pending.xml under C:\Windows\winsxs\ even I have shown all hidden files
> >>> and
> >>> operating files.
> >>> Besides, I have installed the new version of Windows Update Agent as
> >>> well.
> >>> However I still cannot install the update.
> >>> This update is very important as the computer will automatically cancel
> >>> the
> >>> daylight saving 1 week earlier than the new date, which would lead to a
> >>> serious time problem. I can update all other updates successfully just
> >>> except this. Please let me update it or give me another update for
> >>> Australian daylight saving. Thanks
>
>

Hmm...

It might be best if you contacted MS Support about this, Truman:

"If you have any questions about daylight saving changes you can contact
Microsoft Australia on 13 20 58 or refer to
http://support.microsoft.com/contactus/?ws=australia." (Source:
http://technet.microsoft.com/en-au/bb821275.aspx)

Let us know how you make out, please.
--
~PA Bear


Truman wrote:
> Vista SP1 is not installed in my computer.
>
> Actually I cannot go through all the troubleshooting steps:
> 1. I use computer at home
> 2. Microsoft Windows Vista, 32-bit version
> 3. Clicked "Download button"
> 4. Opened the file but it shows: Update not applicable to your system
> (Although I am sure I am using Vista 32-bit version, I have also tried
> both
> 32 and 64-bit)
> 5. I clicked next anyway
> 6. I do not use the Calendar feature in Outlook
> 7. It says "finished"
>
> I am living in Sydney (UTC+10), now still in daylight saving (UTC+11). The
> machine currently shows the correct date and time. The "Automatically
> adjust
> for Daylight Savings Time" is enabled. It just says "Daylight Saving would
> be ended on 30th March 2008", which is wrong.
>
> Thanks for your help so far and I hope the problem could be solved soon.
> "PA Bear [MS MVP]" wrote:
>
>> Is Vista SP1 installed? (Just asking for now: Don't take it as a
>> suggestion or recommendation to install it, please.)
>>
>>> ...I have also downloaded an update pack from your troubleshooting
>>> steps but it says update not applicable to my system.
>>
>> What "update pack"? Did you go through all of the troubleshooting steps
>> using the appropriate interactive interface at
>> http://support.microsoft.com/gp/cp_dst?
>>
>> In what time zone do you live? Is the Vista machine currently displaying
>> the correct date and time? Is the "Automatically adjust for Daylight
>> Savings Time" option enabled?
>> --
>> ~PA Bear
>>
>> Truman wrote:
>>> I am using Windows Vista. I have checked my updated list but cannot find
>>> KB942763. I have also downloaded an update pack from your
>>> troubleshooting
>>> steps but it says update not applicable to my system.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>>> ...the computer will automatically cancel the
>>>>> daylight saving 1 week earlier than the new date, which would lead to
>>>>> a
>>>>> serious time problem.
>>>>
>>>> Windows version of the machine in question?
>>>>
>>>> Are you absolutely certain KB942763 applies to the Windows version or
>>>> hasn't already been installed?
>>>>
>>>> Try the toubleshooting steps here:
>>>>
>>>> Daylight Saving Time Help and Support Center:
>>>> http://support.microsoft.com/gp/cp_dst
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> Truman wrote:
>>>>> I have tried to update KB942763 which is about the new daylight saving
>>>>> rule
>>>>> for many times but it shows an error message 80073712. I can't find
>>>>> the
>>>>> file
>>>>> pending.xml under C:\Windows\winsxs\ even I have shown all hidden
>>>>> files
>>>>> and
>>>>> operating files.
>>>>> Besides, I have installed the new version of Windows Update Agent as
>>>>> well.
>>>>> However I still cannot install the update.
>>>>> This update is very important as the computer will automatically
>>>>> cancel
>>>>> the
>>>>> daylight saving 1 week earlier than the new date, which would lead to
>>>>> a
>>>>> serious time problem. I can update all other updates successfully just
>>>>> except this. Please let me update it or give me another update for
>>>>> Australian daylight saving. Thanks