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Error Message when launching Windows Vista Update

 
 
juanm
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      11-28-2009
I keep getting code 80000FFF Windows Update encountered an unknown error when
I launch Windows VIsta.

I think I do not have SP1 which I am trying to get. I tried to download it
separately and that didn't work since the only version MS has is for group
upgrades and they state not to use the group updater software download BUT I
can't get my version of Vista upgraded?

ideas???


thanks

Juan
Bristol, RI
 
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PA Bear [MS MVP]
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      11-28-2009

What's that error code again? How about 8000FFFF (three zeroes & four F's)?


juanm wrote:
> I keep getting code 80000FFF Windows Update encountered an unknown error
> when I launch Windows VIsta.
>
> I think I do not have SP1 which I am trying to get. I tried to download it
> separately and that didn't work since the only version MS has is for group
> upgrades and they state not to use the group updater software download BUT
> I
> can't get my version of Vista upgraded?


 
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MowGreen
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      11-28-2009

Juan,

To see which Service Pack level Vista is now on *right* click Computer
either on the Desktop or Start Menu and choose Properties. The
information is under 'Windows edition'

As to the 80000FFF error, suggest you download, *save*, and then run the
System Update Readiness Tool (CheckSUR) as it *may* be able to resolve
system inconsistencies :

Description of the System Update Readiness Tool for Windows Vista, for
Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
http://support.microsoft.com/kb/947821

And, the full standlone package Vista Service Pack 1 can be downloaded
from here:
http://www.microsoft.com/downloads/d...9-cb3d06d12674

BUT, suggest you first run the System Update Readiness Tool. If the
system's inconsistencies can not be resolved, then please post one of
the logs it will create:

Windows\Logs\CBS\CheckSUR.log

Things to know before you download Windows Vista SP1
http://technet.microsoft.com/en-us/w.../cc507882.aspx

Missing from the above advice is:

1) Scan the system for the presence of malware
2) Run chkdsk (chkdsk.exe) to ensure there are no issues with the Hard Drive
3) Run the Disk Defragmenter (dfrgui.exe) to ensure that the HD is not
overly fragmented
4) Completely and totally DISABLE the installed antivirus/security suite
prior to applying SP1. Either consult the User Guide or Help files of
the installed software, visit the manufacturer's web site to see how
this is accomplished, or Clean boot Vista to rule out *all* 3rd party
software interference:

How to troubleshoot a problem by performing a clean boot in Windows
Vista or in Windows 7
http://support.microsoft.com/kb/929135

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



juanm wrote:

> I keep getting code 80000FFF Windows Update encountered an unknown error when
> I launch Windows VIsta.
>
> I think I do not have SP1 which I am trying to get. I tried to download it
> separately and that didn't work since the only version MS has is for group
> upgrades and they state not to use the group updater software download BUT I
> can't get my version of Vista upgraded?
>
> ideas???
>
>
> thanks
>
> Juan
> Bristol, RI

 
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Ǝиçεl
Guest
Posts: n/a

 
      11-29-2009
Hello Juan,

Worth a shot:

<http://support.microsoft.com/kb/946414>


Ǝиçεl
-=-

"juanm" wrote:

> I keep getting code 80000FFF Windows Update encountered an unknown error when
> I launch Windows VIsta.
>
> I think I do not have SP1 which I am trying to get. I tried to download it
> separately and that didn't work since the only version MS has is for group
> upgrades and they state not to use the group updater software download BUT I
> can't get my version of Vista upgraded?
>
> ideas???
>
>
> thanks
>
> Juan
> Bristol, RI

 
Reply With Quote
 
 
 
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