> I tried to bring a previous install to this PC
> via a slave drive from my old PC...I am only
> trying IE7 as I have issues with Pay Pal account and not being able to
> access certain things...XP with SP3, yes.
So you were running WinXP SP3 (and using Firefox as your browser) when you
were having these issues. What were/are these Pay Pal issues and what
things cannot be accessed?
What anti-virus application or security suite was installed when you first
encountered these issues? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?
What version of Firefox were you running?
Do you use "Registry cleaners"?
The above notwithstanding...
> I have NEVER knowingly run ANY version of IE!
Doesn't matter: All flavors of WinXP include IE6 by default, Chris.
> All I can glean is that IE6 will not install due to a newer version of IE
> being installed and I would CERTAINLY not download IE8.
If you can manage to uninstall IE7, the machine will be running IE6 by
default. In other words, you don't need to reinstall IE6.
Who or what is "MS [Technical]," Chris? Are you referring to an MS Support
Tech (e.g., for WinXP SP3)?
> ...all of this is NOT helped by the fact I do NOT have the
> installation disc for windows for this machine.
Many machines include a hidden Recovery partition which can be used to
reinstall WinXP to OOBE state. Check with the manufacturer. Also: Reboot
and keep tapping the F8 (or F11) key to see if a Recovery option is listed.
Meanwhile, see if you can uninstall IE7:
=> If "Windows Internet Explorer 7" is listed in Add/Remove Programs and
there isn't an Uninstall button available, IE7 was installed before WinXP
SP3 was installed. To be able to uninstall IE7 (see below), you will first
have to uninstall WinXP SP3 (cf.
http://support.microsoft.com/kb/950249).
=> If "Windows Internet Explorer 7" is listed in Add/Remove Programs and
there *is* an Uninstall button available:
Uninstall IE7 *exactly* per these instructions then test IE6:
http://www.ie-vista.com/kbase2.html
[Only use the Command %windir%\ie7\spuninst\spuninst.exe if you cannot
uninstall WIndows Internet Explorer 7 via Add/Remove Programs; it's safe to
ignore any warnings that such-and-such might not work if you uninstall it;
ignore any references to Vista on the above page.]
=> NB: Do NOT attempt to reinstall IE7 yet! <=
Other important references:
IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx
How to perform a repair installation of Windows XP if Internet Explorer 7 is
installed [and cannot be uninstalled for whatever reason]
http://support.microsoft.com/kb/917964
--
~PA Bear
Chris Goddard wrote:
> "In order to be able to install IE7, you had to be running WinXP SP2 or
> SP3,
> and WinXP has included IE6 by default from the get-go, Chris, so you had
> to
> have been running IE6 at some point."
>
> I have NEVER knowingly run ANY version of IE! I have used Fire Fox
> exclusively now for several years on all my machines. So sorry but I would
> not know about IE6. The machine came ready to roll and did have SP2
> installed on it I think?
>
> All I can glean is that IE6 will not install due to a newer version of IE
> being installed and I would CERTAINLY not download IE8. No need? I am only
> trying IE7 as I have issues with Pay Pal account and not being able to
> access certain things.
>
> Anyway, I spent a further 3 and a 1/2 hours with my new "Friend" in MS
> Technicla today and despite the chaps best efforts we are now no further
> forward! He altered ALL the system permissions and still no good. I have
> searched for ANYTHING from a previous install of IE6/7/8 and can find
> nothing.
>
> I have now however asked MS to call me back on Monday and he will see if
> he
> can again help. BUT all of this is NOT helped by the fact I do NOT have
> the
> installation disc for windows for this machine. I do have a genuine one
> for
> my old machine but am loath to try and install that or repair as I fear it
> will remove this install? But I have uninstalled SP3 and I now hope you
> will
> be able to help me further? but regardless thanks for all the help thus
> far.
>
> "Chris Goddard" wrote:
>> Thanks!! Now I am alive again! I'll follow your instruction. Will let you
>> know!?
>>
>> "PA Bear [MS MVP]" wrote:
>>>> NO I never ran IE6...
>>>
>>> In order to be able to install IE7, you had to be running WinXP SP2 or
>>> SP3, and WinXP has included IE6 by default from the get-go, Chris, so
>>> you
>>> had to have been running IE6 at some point.
>>>
>>>> Tried to re-install this again today (FULL install) but
>>>> system reported I had a LATER version installed?
>>>
>>> If you're running WinXP SP3 and you cannot (un)install IE7, it must have
>>> been installed before you installed WinXP SP3 or you have IE8 Beta 1
>>> installed.
>>>
>>> See...
>>>
>>> About IE and Windows XP Service Pack 3
>>> http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx
>>>
>>> • If you've never installed IE8 Beta 1, you will have to uninstall WinXP
>>> SP3 before you'll be able to uninstall and reinstall IE7.
>>>
>>> • If you installed IE7 or IE8 Beta 1 before you installed WinXP SP3, you
>>> will have to uninstall WinXP SP3 before you'll be able to uninstall and
>>> reinstall IE7 or uninstall IE8 Beta 1.
>>>
>>> How to remove Windows XP Service Pack 3 from your computer:
>>> http://support.microsoft.com/kb/950249
>>> --
>>> ~PA Bear
>>>
>>> Chris Goddard wrote:
>>> <snip>
>>>> BUT to answer the questions! NO I never ran IE6 and this is nOW not on
>>>> my
>>>> system at all? Tried to re-install this again today (FULL install) but
>>>> system reported I had a LATER version installed? And so would not
>>>> install
>>>> it. I have removed ALL of IE7 (Except the programme files which have
>>>> zero
>>>> in them?)
>>>> And so yes I DI Install ie7 on this new system but it would not work
>>>> and
>>>> the
>>>> message as above. And I installed (OR TRIED TO install IE7 before
>>>> downloading SP3...
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>> Which was installed first, IE7 or WinXP SP3?
>>>>>
>>>>> (If you're running WinXP, you had IE6 installed at some point.)
>>>>>
>>>>>
>>>>> Chris Goddard wrote:
>>>>>> Sorry in my haste you understand!
>>>>>>
>>>>>> XP with SP3 yes. And running FF and never used IE at all and PC was
>>>>>> new
>>>>>> and
>>>>>> unused prior. I THINK IE6 was installed, but not sure to be truthful.
>>>>>> However tried to use IE7 from MY old HD as a slave. I myself think
>>>>>> that
>>>>>> this has somehow corrupt the registry? But as I am a complete novice
>>>>>> with
>>>>>> IE (And most others!)May sound a little contrived!
>>>>>>
>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>> Full Windows version (e.g., WinXP SP3)?
>>>>>>>
>>>>>>> Were you running IE6 prior to the new install of IE7?
>>>>>>> --
>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>>>> AumHa VSOP & Admin http://aumha.net
>>>>>>> DTS-L http://dts-l.net/
>>>>>>>
>>>>>>>
>>>>>>> Chris Goddard wrote:
>>>>>>>> Just tried to speak to Technical, but they cut me off after I
>>>>>>>> jumped
>>>>>>>> through
>>>>>>>> ALL the hoops!
>>>>>>>> Anyway, situation is this, I tried to bring a previous install to
>>>>>>>> this PC
>>>>>>>> via a slave drive from my old PC. Realised this would not work
>>>>>>>> (Didn't have
>>>>>>>> the correct authority?) so downloaded IE7 to make sure all was up
>>>>>>>> to
>>>>>>>> date
>>>>>>>> (RE-Installing IE7 supposedly rids system of old setup?) And am now
>>>>>>>> getting
>>>>>>>> the SAME error message. IE "Windows cannot access the specified
>>>>>>>> device,
>>>>>>>> path
>>>>>>>> or file. You may not have the appropriate permissions to access the
>>>>>>>> item."
>>>>>>>> Anyone able to offer any help please??