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Error Message "the procedure entry point Get Process Image File...

 
 
jqoo
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      01-23-2007
Does anyone know how to correct my problem? When I go to certain sites, I get
this error message. "the procedure entry point Get Process Image File NameW
could not be located in the dynamic link library PSAPI.DLL" Not all sites,
just some.
 
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Frank Saunders, MS-MVP OE/WM
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      01-23-2007
"jqoo" <> wrote in message
news:168C514D-F11F-4DCF-9656-...
> Does anyone know how to correct my problem? When I go to certain sites, I
> get
> this error message. "the procedure entry point Get Process Image File
> NameW
> could not be located in the dynamic link library PSAPI.DLL" Not all sites,
> just some.


This error message may be due to a program or programs (currently identified
"culprits" include
Motive SmartBridge,
Hal Screen Reader,
BT Broadband Help (BT Yahoo Help),
and My Dolphin Screen Reader / Magnifier ) that ship with an older version
of PSAPI.DLL
Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located
in the dynamic link library PSAPI.DLL

To work around this error:

Navigate to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...)
Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL (Do not rename
the PSAPI.DLL file in your C:\Windows\System32
directory.)
Reboot the system
The program will find the new PSAPI.DLL in the \Windows\System32 directory
and function normally.

Source:

Release Notes for Internet Explorer 7:
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.


 
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jqoo
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      01-27-2007
Thanks, Frank. That got rid of the error message.

"Frank Saunders, MS-MVP OE/WM" wrote:

> "jqoo" <> wrote in message
> news:168C514D-F11F-4DCF-9656-...
> > Does anyone know how to correct my problem? When I go to certain sites, I
> > get
> > this error message. "the procedure entry point Get Process Image File
> > NameW
> > could not be located in the dynamic link library PSAPI.DLL" Not all sites,
> > just some.

>
> This error message may be due to a program or programs (currently identified
> "culprits" include
> Motive SmartBridge,
> Hal Screen Reader,
> BT Broadband Help (BT Yahoo Help),
> and My Dolphin Screen Reader / Magnifier ) that ship with an older version
> of PSAPI.DLL
> Entry Point Not Found
> The procedure entry point GetProcessImageFileNameW could not be located
> in the dynamic link library PSAPI.DLL
>
> To work around this error:
>
> Navigate to the installation location for SmartBridge (\Program
> Files\Verizon...\Smart...)
> Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL (Do not rename
> the PSAPI.DLL file in your C:\Windows\System32
> directory.)
> Reboot the system
> The program will find the new PSAPI.DLL in the \Windows\System32 directory
> and function normally.
>
> Source:
>
> Release Notes for Internet Explorer 7:
> http://msdn2.microsoft.com/en-us/ie/aa740486.aspx
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't expect an answer to email.
>
>

 
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pic
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      02-07-2007


"jqoo" wrote:

> Does anyone know how to correct my problem? When I go to certain sites, I get
> this error message. "the procedure entry point Get Process Image File NameW
> could not be located in the dynamic link library PSAPI.DLL" Not all sites,
> just some.

 
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