http://support.microsoft.com/kb/156669
regards,
S.Sengupta[MS-MVP]
"Mizan68" <> wrote in message
news:E7BA891D-D5B4-4040-A429-...
> Every time I shutdown my computer I get the following error:
> STOP: c000021a {Fatal System Error}
> The Windows Logon Process system process terminated
> unexpectedly with a status of 0x00000000 (0x00000000 0x00000000)
> The system has been shut down.
>
> I can shut down to the point of "Windows is shutting down" and then it
> goes
> to a black screen and then to the blue screen with the above message. My
> computer never powers off no matter how long I leave it, I end up having
> to
> pull the power or holding the power button for a while. I have no trouble
> booting my computer only powering it off.
>
> I have done numerous virus, spyware, malware, and registry scans but still
> nothing. I have researched this for the past two weeks but I have not been
> able to find anything like what my computer is doing.
>
> Any help would be appreciated
>
>
> __________ Information from ESET Smart Security, version of virus
> signature database 4845 (20100207) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>
__________ Information from ESET Smart Security, version of virus signature database 4845 (20100207) __________
The message was checked by ESET Smart Security.
http://www.eset.com