error messeage

When I open WLM located at C:\Program Files\Windows Live\Messenger,

I get the Windows Installer windos, followed by

The installer has encountered an unexpected error
installing this package. This may indicate a problem with
this package. The error code is 2771.

How to resolve this problem?

Do a repair?

Running WinXP SP3

Greetings,

A repair might work, depending on what exactly the component is that it thinks is broken.
Also a full uninstall/reinstall of Messenger might do it.

Falling that, there are some other options but slightly more complicated (and hopefully not
required).

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Sulasno" <> wrote in message
news:...
> When I open WLM located at C:\Program Files\Windows Live\Messenger,
>
> I get the Windows Installer windos, followed by
>
> The installer has encountered an unexpected error
> installing this package. This may indicate a problem with
> this package. The error code is 2771.
>
> How to resolve this problem?
>
> Do a repair?
>
> Running WinXP SP3
>
>
>

think I will let it be

running a patched WLM and the problem started when I installed WinXP SP3

"Jonathan Kay [MVP]" <> wrote in message
news:C447EFE2-ADD8-4F85-93B6-...
> Greetings,
>
> A repair might work, depending on what exactly the component is that it
> thinks is broken. Also a full uninstall/reinstall of Messenger might do
> it.
>
> Falling that, there are some other options but slightly more complicated
> (and hopefully not required).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
>
> "Sulasno" <> wrote in message
> news:...
>> When I open WLM located at C:\Program Files\Windows Live\Messenger,
>>
>> I get the Windows Installer windos, followed by
>>
>> The installer has encountered an unexpected error
>> installing this package. This may indicate a problem with
>> this package. The error code is 2771.
>>
>> How to resolve this problem?
>>
>> Do a repair?
>>
>> Running WinXP SP3
>>
>>
>>
>

Hi,

I have SP3 installed on a PC and Messenger seemed unaffected.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Sulasno" <> wrote in message
news:...
> think I will let it be
>
> running a patched WLM and the problem started when I installed WinXP SP3
>
> "Jonathan Kay [MVP]" <> wrote in message
> news:C447EFE2-ADD8-4F85-93B6-...
>> Greetings,
>>
>> A repair might work, depending on what exactly the component is that it thinks is broken.
>> Also a full uninstall/reinstall of Messenger might do it.
>>
>> Falling that, there are some other options but slightly more complicated (and hopefully
>> not required).
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>> "Sulasno" <> wrote in message
>> news:...
>>> When I open WLM located at C:\Program Files\Windows Live\Messenger,
>>>
>>> I get the Windows Installer windos, followed by
>>>
>>> The installer has encountered an unexpected error
>>> installing this package. This may indicate a problem with
>>> this package. The error code is 2771.
>>>
>>> How to resolve this problem?
>>>
>>> Do a repair?
>>>
>>> Running WinXP SP3
>>>
>>>
>>>
>>
>
>

yeah i got the same error message too. i tried to update me WLM version and
it gave me that.

"Sulasno" wrote:

> think I will let it be
>
> running a patched WLM and the problem started when I installed WinXP SP3
>
> "Jonathan Kay [MVP]" <> wrote in message
> news:C447EFE2-ADD8-4F85-93B6-...
> > Greetings,
> >
> > A repair might work, depending on what exactly the component is that it
> > thinks is broken. Also a full uninstall/reinstall of Messenger might do
> > it.
> >
> > Falling that, there are some other options but slightly more complicated
> > (and hopefully not required).
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger
> > MSN Messenger/Windows Messenger
> > MessengerGeek Blog: http://www.messengergeek.com
> > Messenger Resources: http://messenger.jonathankay.com
> > (c) 2008 Jonathan Kay - If redistributing, you must include this signature
> > or citation
> > --
> >
> >
> > "Sulasno" <> wrote in message
> > news:...
> >> When I open WLM located at C:\Program Files\Windows Live\Messenger,
> >>
> >> I get the Windows Installer windos, followed by
> >>
> >> The installer has encountered an unexpected error
> >> installing this package. This may indicate a problem with
> >> this package. The error code is 2771.
> >>
> >> How to resolve this problem?
> >>
> >> Do a repair?
> >>
> >> Running WinXP SP3
> >>
> >>
> >>
> >
>
>
>

i also get same message with using xp SP3 but once clickok to error message
messenger loads ok with no problems have not tried a re-instal yet might get
round to it one day ?


"Sulasno" wrote:

> When I open WLM located at C:\Program Files\Windows Live\Messenger,
>
> I get the Windows Installer windos, followed by
>
> The installer has encountered an unexpected error
> installing this package. This may indicate a problem with
> this package. The error code is 2771.
>
> How to resolve this problem?
>
> Do a repair?
>
> Running WinXP SP3
>
>
>
>

Well, i think it is trying to update. the reason i think this is because a
little while before sp3 it said update avliable. so i'm not sure

"Simon" wrote:

> i also get same message with using xp SP3 but once clickok to error message
> messenger loads ok with no problems have not tried a re-instal yet might get
> round to it one day ?
>
>
> "Sulasno" wrote:
>
> > When I open WLM located at C:\Program Files\Windows Live\Messenger,
> >
> > I get the Windows Installer windos, followed by
> >
> > The installer has encountered an unexpected error
> > installing this package. This may indicate a problem with
> > this package. The error code is 2771.
> >
> > How to resolve this problem?
> >
> > Do a repair?
> >
> > Running WinXP SP3
> >
> >
> >
> >

thanks everyone
guess I am not alone


"search" <> wrote in message
news:94DB237F-F8DF-4191-9358-...
> Well, i think it is trying to update. the reason i think this is because a
> little while before sp3 it said update avliable. so i'm not sure
>
> "Simon" wrote:
>
>> i also get same message with using xp SP3 but once clickok to error
>> message
>> messenger loads ok with no problems have not tried a re-instal yet might
>> get
>> round to it one day ?
>>
>>
>> "Sulasno" wrote:
>>
>> > When I open WLM located at C:\Program Files\Windows Live\Messenger,
>> >
>> > I get the Windows Installer windos, followed by
>> >
>> > The installer has encountered an unexpected error
>> > installing this package. This may indicate a problem with
>> > this package. The error code is 2771.
>> >
>> > How to resolve this problem?
>> >
>> > Do a repair?
>> >
>> > Running WinXP SP3
>> >
>> >
>> >
>> >

is yr version of WLM patched?


"Jonathan Kay [MVP]" <> wrote in message
news:26D4A2F8-07BF-4199-91F9-...
> Hi,
>
> I have SP3 installed on a PC and Messenger seemed unaffected.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
>
> "Sulasno" <> wrote in message
> news:...
>> think I will let it be
>>
>> running a patched WLM and the problem started when I installed WinXP SP3
>>
>> "Jonathan Kay [MVP]" <> wrote in message
>> news:C447EFE2-ADD8-4F85-93B6-...
>>> Greetings,
>>>
>>> A repair might work, depending on what exactly the component is that it
>>> thinks is broken. Also a full uninstall/reinstall of Messenger might do
>>> it.
>>>
>>> Falling that, there are some other options but slightly more complicated
>>> (and hopefully not required).
>>>
>>> --
>>> Jonathan Kay
>>> Microsoft MVP - Windows Live Messenger
>>> MSN Messenger/Windows Messenger
>>> MessengerGeek Blog: http://www.messengergeek.com
>>> Messenger Resources: http://messenger.jonathankay.com
>>> (c) 2008 Jonathan Kay - If redistributing, you must include this
>>> signature or citation
>>> --
>>>
>>>
>>> "Sulasno" <> wrote in message
>>> news:...
>>>> When I open WLM located at C:\Program Files\Windows Live\Messenger,
>>>>
>>>> I get the Windows Installer windos, followed by
>>>>
>>>> The installer has encountered an unexpected error
>>>> installing this package. This may indicate a problem with
>>>> this package. The error code is 2771.
>>>>
>>>> How to resolve this problem?
>>>>
>>>> Do a repair?
>>>>
>>>> Running WinXP SP3
>>>>
>>>>
>>>>
>>>
>>
>>
>

I did the beta SP3 update on various machines and on all of them LiveMessenger
decided to reinstall. On most machines this was successfull, but on some I got
MSI after each reboot trying to update/repair. This failed. It needed a
complete uninstall (making sure the complete directory was gone too), followed
by a regular download and install, to make the problem go away; but it is gone
now!

Mees de Roo

"Sulasno" <> wrote in message
news:...
> thanks everyone
> guess I am not alone
>
>
> "search" <> wrote in message
> news:94DB237F-F8DF-4191-9358-...
>> Well, i think it is trying to update. the reason i think this is because a
>> little while before sp3 it said update avliable. so i'm not sure
>>
>> "Simon" wrote:
>>
>>> i also get same message with using xp SP3 but once clickok to error
>>> message
>>> messenger loads ok with no problems have not tried a re-instal yet might
>>> get
>>> round to it one day ?
>>>
>>>
>>> "Sulasno" wrote:
>>>
>>> > When I open WLM located at C:\Program Files\Windows Live\Messenger,
>>> >
>>> > I get the Windows Installer windos, followed by
>>> >
>>> > The installer has encountered an unexpected error
>>> > installing this package. This may indicate a problem with
>>> > this package. The error code is 2771.
>>> >
>>> > How to resolve this problem?
>>> >
>>> > Do a repair?
>>> >
>>> > Running WinXP SP3
>>> >
>>> >
>>> >
>>> >
>
>