Added information to this problem:
The failed updates KB890830 (Virus suppression 2005) and KB890175 (Security
Update), also seem to have crippled my Antivirus/firewall software PC-cillen
11. This program now reports that it cannot find an internet connection to
get updates.
This leaves me in a Catch 22 state because another post regarding KB890175
(Security Update) failure points to knowledge base article which suggests
updating antivirus/firewall software to get around the update failure.
"I fine mess you get me into STANLEY"
"IanB" wrote:
> Windows Update tells me that updates needed are KB890830 (Virus suppression
> 2005) and KB890175 (Security Update). Clicking on install produces a long
> wait before downloading starts. Then a quick download seems to happen
> followed by error messages saying it's impossible to install these updates.
> The error message has a link to a window showing error code 80244023. What
> does the error code mean?
>
> All searches in the knowledge base and this discussion group fail to find
> any record of this update error code number.
>
> I have just done the same update on my desktop without any problems. My HP
> portable pavilion zx5000, running Version 5.1 number
> 2600.xpsp_sp2_rtm.040803-2158 : Service Pack 2) keeps failing to install
> these updates. As far as I am aware all automatic updates have been
> implemented.
>
> Attempts to contact Microsoft through the support link brings up the reply
> that there is no free support for Windows Update - Go to the knowledge base.
> Since there's no record of the 80244023 error code in the knowledge base and
> apprently no support for Windows Update, where do I try next to understand
> the issues involved and find a solution?
> --
> Cheers
> Ian
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