See Steps #2 and #3 below; do NOT skip #3!...
There is a very good chance are that you are seeing the affects of a
hijackware infection.
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx
2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe
Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware
**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Dipen wrote:
> I also used Malwarebyte's Antimalware scan. It detected 5 infections such
> as
> Adware.BHO ( Registry Value ), Adware.BHO ( Registry Key ), Rogue.Trace (
> File ), Trojan.Agent ( Folder ) and Adware.Hotbar ( Registry Key ). All
> these infections were successfully removed and system restarted. I tried
> to
> start update process using " Express Option ". The end result is... it
> displays same error and update fails !
>
> Can anyone help me out ?
>
>> Dipen wrote:
>>>> I have Windows XP Professional Version 2002 with service pack 3
>>>> installed. Recently while doing windows update i am getting
>>>> following messages
>>>>
>>>> " The website has encountered a problem and cannot display the page
>>>> you are trying to view. The options provided below might help you
>>>> solve the problem.
>>>>
>>>> Error Number : 0x80070002
>>>>
>>>> Kindly help me out !
>>>> --
>>>> DKL
>>
>>
>>
>> You receive a "0x80070002" or "0x80070003" error code after you download
>> an
>> update from Windows Update, from Microsoft Update, or from Windows Server
>> Update Services
>> http://support.microsoft.com/kb/910336
>>
>> Error message when you use the Windows Update Web site or Microsoft
>> Update
>> Web site to install updates: "0x80070002"
>> http://support.microsoft.com/kb/956698
>>
>> When searching for available updates on the Update site, you see the
>> 0x80070002 or 0x80070003 error
>> http://update.microsoft.com/windowsu...=en&IsMu=False
>>
>>
>> --
>>
>> TaurArian [MVP] 2005-2009 - Update Services
>> http://taurarian.mvps.org
>> ======================================
>> How to ask a question: http://support.microsoft.com/kb/555375
>> Disclaimer: The information has been posted "as is" with no warranties
>> or guarantees and doesn't give any rights. Computer Maintenance:
>> Acronis / Diskeeper / Paragon / Raxco
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