[ Error number: 0x8007007E] The Website has encountered a problem.

When pulling the Windows Update from the MS website, I received the error
number above. It says - The Website has encountered a problem and cannot
dispaly the page you are trying to view. I'm running Windows XP Pro SP2 (
x86 ). Please help. Thx in advance.

Windows XP stops responding when you download updates from Windows Update
http://support.microsoft.com/kb/831429

> SYMPTOMS
> When you try to download an update from the Windows Update Web site on a Windows
> 2000-based computer or a Windows XP-based computer, you may experience either of the
> following symptoms:
> • You receive the following error message:
> Initialization error 0x8007007e
> In the Windows Update.log file in the Windows directory, you may receive a message that
> is similar to the following message:
> Error IUENGINE Determining machine configuration (Error 0x8007007E: The specified module
> could not be found.)
> • Your computer may stop responding after you accept the end-user license agreement.

Go to Start > Run > type in [or copy&paste] the following, clicking OK
or pressing Enter after *each* line -

regsvr32 inseng.dll
regsvr32 mssip32.dll
regsvr32 msxml3.dll
regsvr32 oleaut32.dll
regsvr32 ole32.dll
regsvr32 urlmon.dll

If doing the above does not resolve the issue suggest that you run
sfc /scannow
( If/when prompted for the CD and SP2 is *NOT* included on it, point to
the files located in WINDOWS\ServicePackFile\i386 )

Description of Windows XP and Windows Server 2003 System File Checker
http://support.microsoft.com/kb/310747


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============




Thuzar wrote:

> When pulling the Windows Update from the MS website, I received the error
> number above. It says - The Website has encountered a problem and cannot
> dispaly the page you are trying to view. I'm running Windows XP Pro SP2 (
> x86 ). Please help. Thx in advance.

I ran system file checker yesterday on my machine. It did not fix the problem.
Today, I just follow your instructions to register the DLLs. Although,
running regsvr32 on the fisrt one inseng.dll renturned the message,
DllRegisterServer point ws not found. This file can not be registered, the
problem was fixed.

This is the only fix that works for me. Thx ~

"MowGreen [MVP]" wrote:

> Windows XP stops responding when you download updates from Windows Update
> http://support.microsoft.com/kb/831429
>
> > SYMPTOMS
> > When you try to download an update from the Windows Update Web site on a Windows
> > 2000-based computer or a Windows XP-based computer, you may experience either of the
> > following symptoms:
> > • You receive the following error message:
> > Initialization error 0x8007007e
> > In the Windows Update.log file in the Windows directory, you may receive a message that
> > is similar to the following message:
> > Error IUENGINE Determining machine configuration (Error 0x8007007E: The specified module
> > could not be found.)
> > • Your computer may stop responding after you accept the end-user license agreement.
>
> Go to Start > Run > type in [or copy&paste] the following, clicking OK
> or pressing Enter after *each* line -
>
> regsvr32 inseng.dll
> regsvr32 mssip32.dll
> regsvr32 msxml3.dll
> regsvr32 oleaut32.dll
> regsvr32 ole32.dll
> regsvr32 urlmon.dll
>
> If doing the above does not resolve the issue suggest that you run
> sfc /scannow
> ( If/when prompted for the CD and SP2 is *NOT* included on it, point to
> the files located in WINDOWS\ServicePackFile\i386 )
>
> Description of Windows XP and Windows Server 2003 System File Checker
> http://support.microsoft.com/kb/310747
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
>
> Thuzar wrote:
>
> > When pulling the Windows Update from the MS website, I received the error
> > number above. It says - The Website has encountered a problem and cannot
> > dispaly the page you are trying to view. I'm running Windows XP Pro SP2 (
> > x86 ). Please help. Thx in advance.
>

You're mowst welcome. Is inseng.dll located in
WINDOWS\system32\dllcache ?
IF so, right click it and choose Properties
Then click the Version tab
It should be at Version 6.0.2900.3086
If it is, then copy it over to WINDOWS\system32 and then register it

The Version installed with SP2 is 6.0.2900.2781
Methinks it was last updated Februaury '07 ... by Microsoft Security
Bulletin MS07-016 -Cumulative Security Update for Internet Explorer (928090)
That Version of inseng.dll is 6.0.2900.3059

The latest Microsoft Security Bulletin MS07-027
Cumulative Security Update for Internet Explorer (931768), updates
inseng.dll to Version 6.0.2900.3086

Is KB931768 installed ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Thuzar wrote:
> I ran system file checker yesterday on my machine. It did not fix the problem.
> Today, I just follow your instructions to register the DLLs. Although,
> running regsvr32 on the fisrt one inseng.dll renturned the message,
> DllRegisterServer point ws not found. This file can not be registered, the
> problem was fixed.
>
> This is the only fix that works for me. Thx ~
>
> "MowGreen [MVP]" wrote:
>
>
>>Windows XP stops responding when you download updates from Windows Update
>>http://support.microsoft.com/kb/831429
>>
>>
>>>SYMPTOMS
>>>When you try to download an update from the Windows Update Web site on a Windows
>>>2000-based computer or a Windows XP-based computer, you may experience either of the
>>>following symptoms:
>>>• You receive the following error message:
>>>Initialization error 0x8007007e
>>>In the Windows Update.log file in the Windows directory, you may receive a message that
>>>is similar to the following message:
>>>Error IUENGINE Determining machine configuration (Error 0x8007007E: The specified module
>>>could not be found.)
>>>• Your computer may stop responding after you accept the end-user license agreement.
>>
>>Go to Start > Run > type in [or copy&paste] the following, clicking OK
>>or pressing Enter after *each* line -
>>
>>regsvr32 inseng.dll
>>regsvr32 mssip32.dll
>>regsvr32 msxml3.dll
>>regsvr32 oleaut32.dll
>>regsvr32 ole32.dll
>>regsvr32 urlmon.dll
>>
>>If doing the above does not resolve the issue suggest that you run
>>sfc /scannow
>>( If/when prompted for the CD and SP2 is *NOT* included on it, point to
>>the files located in WINDOWS\ServicePackFile\i386 )
>>
>>Description of Windows XP and Windows Server 2003 System File Checker
>>http://support.microsoft.com/kb/310747
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>
>>Thuzar wrote:
>>
>>
>>>When pulling the Windows Update from the MS website, I received the error
>>>number above. It says - The Website has encountered a problem and cannot
>>>dispaly the page you are trying to view. I'm running Windows XP Pro SP2 (
>>>x86 ). Please help. Thx in advance.
>>

"MowGreen [MVP]" <> wrote in message
news:
....
>> running regsvr32 on the fisrt one inseng.dll renturned the message, DllRegisterServer point ws not found. This file can not be
>> registered, the
>> problem was fixed.


Mow,

We don't know if IE7 is installed. If so, its version would be current
and it can not be registered. E.g. DependencyWalker shows me
that I have 7.0.5730.11 and there is no DllRegisterServer or DllInstall
entry point.

Earlier versions may have been registerable. Another module which used
to be registerable and now isn't is mshtml.dll. MS seem to be removing
COM stuff from modules more and more.

BTW we need to be somewhat wary of suggesting re-registrations to IE7 users
because (for example) functions in shdocvw.dll have been taken over
by ieframe.dll but that old module (unfortunately) *can* still be registered,
causing at least one minor incompatibility for IE7 users if it is used without
uninstalling IE7. Supposedly RIES is *the* way to repair IE7 (and hence
do all the re-registering that an old IE Repair used to do? at the expense
of all preserved personal information, including passwords? YMMV.) <eg>


FYI

Robert
---

Robert Aldwinckle wrote:

> "MowGreen [MVP]" <> wrote in message
> news:
> ...
>
>>>running regsvr32 on the fisrt one inseng.dll renturned the message, DllRegisterServer point ws not found. This file can not be
>>>registered, the
>>>problem was fixed.
>
>
>
> Mow,
>
> We don't know if IE7 is installed. If so, its version would be current
> and it can not be registered. E.g. DependencyWalker shows me
> that I have 7.0.5730.11 and there is no DllRegisterServer or DllInstall
> entry point.
>
> Earlier versions may have been registerable. Another module which used
> to be registerable and now isn't is mshtml.dll. MS seem to be removing
> COM stuff from modules more and more.
>
> BTW we need to be somewhat wary of suggesting re-registrations to IE7 users
> because (for example) functions in shdocvw.dll have been taken over
> by ieframe.dll but that old module (unfortunately) *can* still be registered,
> causing at least one minor incompatibility for IE7 users if it is used without
> uninstalling IE7. Supposedly RIES is *the* way to repair IE7 (and hence
> do all the re-registering that an old IE Repair used to do? at the expense
> of all preserved personal information, including passwords? YMMV.) <eg>
>
>
> FYI
>
> Robert
> ---
>
>

Thanks for the heads up, Robert. Since I don't have IE7 installed,
perhaps I'll just recommend Users revert to IE6 <w>
Reckon it's time I read up on RIES, I reckon:

How to use Reset Internet Explorer Settings (RIES)
http://support.microsoft.com/kb/923737

OUCH ... that's way too much information for the Typical Home User to
digest. Heck, it's TMI for me, too. <g>

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============