Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
diddle1999 wrote:
> I tried to install the new security patch and received the above error
> message. In order to fix this I was instructed to verify that the
> registry
> was correct.
> Run: Regedit
> Expand registry key: HKEY_LOCAL_MACHINES\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\SensLogn
>
> I followed these instructions but when I got to NOTIFY... There wasn't any
> SensLogn.... I went ahead and entery the registry keys as instructed, but
> I
> am still blocked from downloading the security patch.
>
> Any suggestions?? I'm just a novice at this stuff!