Error number: 0x80072F76

Good Morning,

This in inregards to Windows XP Professional Service Pack 3



I've recently imaged 3 PC's and pushed out over 40 Windows Updates:
KB974455 - 1/26/2010
KB978207 - 1/27/2010
KB973687
KB969059
KB974112
KB954155
KB969947
KB974571
KB975025
KB975467
KB973525
KB958869
KB971486
KB976098-v2
KB974392
KB955759
KB974318
KB972270
KB973904
KB971737
KB970430

The Windows Update Page loads, but instead of scanning the machine I am
given the error number from the title and the following statement:

[Error number: 0x80072F76]
"The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem."

In my troubleshooting I found only one solution, and that was to check the
box for 'Use SSL 2.0' within the Internet Explorer Properties - Advanced tab.
That did not produce the desired results.

I believe the issue may reside in KB978207 (A Security Update for Windows
Internet Explorer 7).

I will remove this and try to access the Windows update site again.

If anyone has any further suggestions, I am most certainly looking to
resolve this issue before this problematic issue distributes to any further
machines.

Thanks!

KB978207 was not the source of the problem. Still looking into this issue.

"Matt in VA" wrote:

> Good Morning,
>
> This in inregards to Windows XP Professional Service Pack 3
>
>
>
> I've recently imaged 3 PC's and pushed out over 40 Windows Updates:
> KB974455 - 1/26/2010
> KB978207 - 1/27/2010
> KB973687
> KB969059
> KB974112
> KB954155
> KB969947
> KB974571
> KB975025
> KB975467
> KB973525
> KB958869
> KB971486
> KB976098-v2
> KB974392
> KB955759
> KB974318
> KB972270
> KB973904
> KB971737
> KB970430
>
> The Windows Update Page loads, but instead of scanning the machine I am
> given the error number from the title and the following statement:
>
> [Error number: 0x80072F76]
> "The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem."
>
> In my troubleshooting I found only one solution, and that was to check the
> box for 'Use SSL 2.0' within the Internet Explorer Properties - Advanced tab.
> That did not produce the desired results.
>
> I believe the issue may reside in KB978207 (A Security Update for Windows
> Internet Explorer 7).
>
> I will remove this and try to access the Windows update site again.
>
> If anyone has any further suggestions, I am most certainly looking to
> resolve this issue before this problematic issue distributes to any further
> machines.
>
> Thanks!

You may encounter temporary connection-related errors [e.g., 0x80072F76]
when you use Windows Update or Microsoft Update to install updates
http://support.microsoft.com/kb/836941

My CrystalBall© asks: Are you running Symantec Endpoint Protection?


Matt in VA wrote:
> KB978207 was not the source of the problem. Still looking into this
> issue.
>
>> This in inregards to Windows XP Professional Service Pack 3
>>
>> I've recently imaged 3 PC's and pushed out over 40 Windows Updates:
>> KB974455 - 1/26/2010
>> KB978207 - 1/27/2010
>> KB973687
>> KB969059
>> KB974112
>> KB954155
>> KB969947
>> KB974571
>> KB975025
>> KB975467
>> KB973525
>> KB958869
>> KB971486
>> KB976098-v2
>> KB974392
>> KB955759
>> KB974318
>> KB972270
>> KB973904
>> KB971737
>> KB970430
>>
>> The Windows Update Page loads, but instead of scanning the machine I am
>> given the error number from the title and the following statement:
>>
>> [Error number: 0x80072F76]
>> "The website has encountered a problem and cannot display the page you
>> are
>> trying to view. The options provided below might help you solve the
>> problem."
>>
>> In my troubleshooting I found only one solution, and that was to check
>> the
>> box for 'Use SSL 2.0' within the Internet Explorer Properties - Advanced
>> tab. That did not produce the desired results.
>>
>> I believe the issue may reside in KB978207 (A Security Update for Windows
>> Internet Explorer 7).
>>
>> I will remove this and try to access the Windows update site again.