[Error number: 0x800B0100] W2K3 Server x64

When i try to update my Windows 2003 Server x64 through Windows Update it
won't run and shows me the error below. First it gives me the screen saying
is has to download the ActiveX component and after that it stops in error.

I'm running:
Microsoft Windows Server 2003
Enterprise x64 Edition
Service Pack 1

On a:
Dual Intel Xeon CPU 3.4GHz
2.00 GB RAM

I did not download or installed any software yet, Windows Update was the
first thing i tried after installing the O.S. as i was asked to do so after
installation.

Any help is welcome with the following error:
***
[Error number: 0x800B0100]
The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)
***

Is this running an antivirus program? Which is it? Try turning it off before visiting Windows Update to see if it makes a difference.

Is this same error shown in your update log? %windir%\WindowsUpdate.log
Use Notepad or Wordpad and open & look at it.

Scroll down all the way for the set of lines for the last session.
What does it say? Errors are usually 0Xnnnnnnn (with some text)

Scroll down all the way for the set of lines for the last session.

The error points to a trust / signature failure. Given you have an x64-system, you may consider getting the update controls directly:
Get WindowsUpdateAgent20-x64.exe:
http://go.microsoft.com/fwlink/?LinkId=43265

If still stuck, get / copy / paste (ideally, put into a file & attach in reply ) back here the set of lines for the last session.

--
Maurice N
MVP Windows - Shell / User
-----

Joris van der Struijk wrote:
> When i try to update my Windows 2003 Server x64 through Windows
> Update it won't run and shows me the error below. First it gives me
> the screen saying is has to download the ActiveX component and after
> that it stops in error.
>
> I'm running:
> Microsoft Windows Server 2003
> Enterprise x64 Edition
> Service Pack 1
>
> On a:
> Dual Intel Xeon CPU 3.4GHz
> 2.00 GB RAM
>
> I did not download or installed any software yet, Windows Update was
> the first thing i tried after installing the O.S. as i was asked to
> do so after installation.
>
> Any help is welcome with the following error:
> ***
> [Error number: 0x800B0100]
> The website has encountered a problem and cannot display the page
> you are trying to view. The options provided below might help you
> solve the problem. For self-help options:
>
> Frequently Asked Questions
>
> Find Solutions
>
> Windows Update Newsgroup
> For assisted support options:
>
> Microsoft Online Assisted Support (no-cost for Windows Update issues)
> ***

Strangly enough, in a desperate attempt i reinstalled W2K3S and now
everything goes well.

But thanks for the help, maby it will be needed in the future

Grx,
Joris

"Maurice N ~ MVP" wrote:

> Is this running an antivirus program? Which is it? Try turning it off before visiting Windows Update to see if it makes a difference.
>
> Is this same error shown in your update log? %windir%\WindowsUpdate.log
> Use Notepad or Wordpad and open & look at it.
>
> Scroll down all the way for the set of lines for the last session.
> What does it say? Errors are usually 0Xnnnnnnn (with some text)
>
> Scroll down all the way for the set of lines for the last session.
>
> The error points to a trust / signature failure. Given you have an x64-system, you may consider getting the update controls directly:
> Get WindowsUpdateAgent20-x64.exe:
> http://go.microsoft.com/fwlink/?LinkId=43265
>
> If still stuck, get / copy / paste (ideally, put into a file & attach in reply ) back here the set of lines for the last session.
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> Joris van der Struijk wrote:
> > When i try to update my Windows 2003 Server x64 through Windows
> > Update it won't run and shows me the error below. First it gives me
> > the screen saying is has to download the ActiveX component and after
> > that it stops in error.
> >
> > I'm running:
> > Microsoft Windows Server 2003
> > Enterprise x64 Edition
> > Service Pack 1
> >
> > On a:
> > Dual Intel Xeon CPU 3.4GHz
> > 2.00 GB RAM
> >
> > I did not download or installed any software yet, Windows Update was
> > the first thing i tried after installing the O.S. as i was asked to
> > do so after installation.
> >
> > Any help is welcome with the following error:
> > ***
> > [Error number: 0x800B0100]
> > The website has encountered a problem and cannot display the page
> > you are trying to view. The options provided below might help you
> > solve the problem. For self-help options:
> >
> > Frequently Asked Questions
> >
> > Find Solutions
> >
> > Windows Update Newsgroup
> > For assisted support options:
> >
> > Microsoft Online Assisted Support (no-cost for Windows Update issues)
> > ***
>

OK. YW.
--
Maurice N
MVP Windows - Shell / User
-----

Joris van der Struijk wrote:
> Strangly enough, in a desperate attempt i reinstalled W2K3S and now
> everything goes well.
>
> But thanks for the help, maby it will be needed in the future
>
> Grx,
> Joris