Error number: 0x8024400E - windows update does not work

I'm tring to download windows update but I receive this message at the end of
the query: "The website has encountered a problem and cannot display the page
you are trying to view."
In the web page there are the following steps to try solving the problem:
Refresh the page.
In Internet Explorer, delete your Temporary Internet Files by going to the
Tools menu and clicking Internet Options.
Close and then re-open Internet Explorer.

I have done it but it does not give me any result.
Is there someone who can help me?
Thanks

Hi
Just want you to know, that you are not alone :-{
1 out of 6 identical PC's will not update, with the same error as yours.

Peter

"marco-srv" wrote:

> I'm tring to download windows update but I receive this message at the end of
> the query: "The website has encountered a problem and cannot display the page
> you are trying to view."
> In the web page there are the following steps to try solving the problem:
> Refresh the page.
> In Internet Explorer, delete your Temporary Internet Files by going to the
> Tools menu and clicking Internet Options.
> Close and then re-open Internet Explorer.
>
> I have done it but it does not give me any result.
> Is there someone who can help me?
> Thanks
>
>

0x8024400E
-2145107954
SUS_E_PT_SOAP_SERVER
The message was OK but server couldn't process at the moment. Same message *may* succeed
at a later time.

Try again tomorrow.

--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com.sg/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp
Defending your machine: http://defendingyourmachine2.blogspot.com/


"marco-srv" <marco-> wrote in message
news:B75D5A41-D242-4045-8553-...
| I'm tring to download windows update but I receive this message at the end of
| the query: "The website has encountered a problem and cannot display the page
| you are trying to view."
| In the web page there are the following steps to try solving the problem:
| Refresh the page.
| In Internet Explorer, delete your Temporary Internet Files by going to the
| Tools menu and clicking Internet Options.
| Close and then re-open Internet Explorer.
|
| I have done it but it does not give me any result.
| Is there someone who can help me?
| Thanks
|
|

Thanks for your replay.
I dont think the server is the problem. I tried 5-6 times with this PC
without success. At the same time 5 other PC's were able to complete the job.

Peter


"TaurArian [MS-MVP]" wrote:

> 0x8024400E
> -2145107954
> SUS_E_PT_SOAP_SERVER
> The message was OK but server couldn't process at the moment. Same message *may* succeed
> at a later time.
>
> Try again tomorrow.
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Backup and data recovery: http://www.acronis.com.sg/
> Enhancing file system performance: http://www.diskeeper.com/defrag.asp
> Defending your machine: http://defendingyourmachine2.blogspot.com/
>
>
> "marco-srv" <marco-> wrote in message
> news:B75D5A41-D242-4045-8553-...
> | I'm tring to download windows update but I receive this message at the end of
> | the query: "The website has encountered a problem and cannot display the page
> | you are trying to view."
> | In the web page there are the following steps to try solving the problem:
> | Refresh the page.
> | In Internet Explorer, delete your Temporary Internet Files by going to the
> | Tools menu and clicking Internet Options.
> | Close and then re-open Internet Explorer.
> |
> | I have done it but it does not give me any result.
> | Is there someone who can help me?
> | Thanks
> |
> |
>
>
>

Error message when you try to install updates by using the Windows Update Web site:
"0x80245003"
http://support.microsoft.com/kb/919749/EN-US/
"Windows Update has encountered an error and cannot display the requested page."

If that doesn't help :-
Rename the SoftwareDistribution folder (it will be recreated next time you visit WU again)
You will lose your history but that's not important.

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type %systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.


--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com.sg/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp
Defending your machine: http://defendingyourmachine2.blogspot.com/


"Leine" <> wrote in message
news:F86455B9-5670-497B-AC15-...
| Thanks for your replay.
| I dont think the server is the problem. I tried 5-6 times with this PC
| without success. At the same time 5 other PC's were able to complete the job.
|
| Peter
|
|
| "TaurArian [MS-MVP]" wrote:
|
| > 0x8024400E
| > -2145107954
| > SUS_E_PT_SOAP_SERVER
| > The message was OK but server couldn't process at the moment. Same message *may*
succeed
| > at a later time.
| >
| > Try again tomorrow.
| >
| > --
| > ====================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ====================================
| > How to make a good post: http://www.dts-l.org/goodpost.htm
| > Backup and data recovery: http://www.acronis.com.sg/
| > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
| > Defending your machine: http://defendingyourmachine2.blogspot.com/
| >
| >
| > "marco-srv" <marco-> wrote in message
| > news:B75D5A41-D242-4045-8553-...
| > | I'm tring to download windows update but I receive this message at the end of
| > | the query: "The website has encountered a problem and cannot display the page
| > | you are trying to view."
| > | In the web page there are the following steps to try solving the problem:
| > | Refresh the page.
| > | In Internet Explorer, delete your Temporary Internet Files by going to the
| > | Tools menu and clicking Internet Options.
| > | Close and then re-open Internet Explorer.
| > |
| > | I have done it but it does not give me any result.
| > | Is there someone who can help me?
| > | Thanks
| > |
| > |
| >
| >
| >

"Leine" <> wrote in message
news:F86455B9-5670-497B-AC15-...
> Thanks for your replay.
> I dont think the server is the problem. I tried 5-6 times with this PC
> without success. At the same time 5 other PC's were able to complete the job.


Define "job". Were all those machines doing only a specific identical
set of updates? (Check the logs to be sure.) Otherwise, perhaps
the problem machine needed to access a different server or perhaps
its projected needs exceeded the current threshhold, etc.

Have you tried limiting the requests from that machine to one update,
e.g. the smallest one?


HTH

Robert Aldwinckle
---


>
> Peter
>
>
> "TaurArian [MS-MVP]" wrote:
>
>> 0x8024400E
>> -2145107954
>> SUS_E_PT_SOAP_SERVER
>> The message was OK but server couldn't process at the moment. Same message *may* succeed
>> at a later time.
>>
>> Try again tomorrow.

....

Have you recently installed any other software? I am having this problem
also. I have just installed firefox as a browser and Im hoping thats
not messed with something.
I am trying the updates using explorer though.

"marco-srv" wrote:

> I'm tring to download windows update but I receive this message at the end of
> the query: "The website has encountered a problem and cannot display the page
> you are trying to view."
> In the web page there are the following steps to try solving the problem:
> Refresh the page.
> In Internet Explorer, delete your Temporary Internet Files by going to the
> Tools menu and clicking Internet Options.
> Close and then re-open Internet Explorer.
>
> I have done it but it does not give me any result.
> Is there someone who can help me?
> Thanks
>
>

It is Ok. It's work. Thk very much.

"TaurArian [MS-MVP]" wrote:

> Error message when you try to install updates by using the Windows Update Web site:
> "0x80245003"
> http://support.microsoft.com/kb/919749/EN-US/
> "Windows Update has encountered an error and cannot display the requested page."
>
> If that doesn't help :-
> Rename the SoftwareDistribution folder (it will be recreated next time you visit WU again)
> You will lose your history but that's not important.
>
> Click Start, Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Stop.
> Stopping the service will take a moment.
>
> Rename the "SoftwareDistribution" folder:
> a. Click Start, click Run, type %systemroot%, and then click OK.
> b. Right-click the SoftwareDistribution folder, and then click Rename.
> c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
>
> Click Start. Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Start.
> Starting the service will take a moment.
>
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Backup and data recovery: http://www.acronis.com.sg/
> Enhancing file system performance: http://www.diskeeper.com/defrag.asp
> Defending your machine: http://defendingyourmachine2.blogspot.com/
>
>
> "Leine" <> wrote in message
> news:F86455B9-5670-497B-AC15-...
> | Thanks for your replay.
> | I dont think the server is the problem. I tried 5-6 times with this PC
> | without success. At the same time 5 other PC's were able to complete the job.
> |
> | Peter
> |
> |
> | "TaurArian [MS-MVP]" wrote:
> |
> | > 0x8024400E
> | > -2145107954
> | > SUS_E_PT_SOAP_SERVER
> | > The message was OK but server couldn't process at the moment. Same message *may*
> succeed
> | > at a later time.
> | >
> | > Try again tomorrow.
> | >
> | > --
> | > ====================================
> | > TaurArian [MS-MVP] 2005-2007 - Australia
> | > ====================================
> | > How to make a good post: http://www.dts-l.org/goodpost.htm
> | > Backup and data recovery: http://www.acronis.com.sg/
> | > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
> | > Defending your machine: http://defendingyourmachine2.blogspot.com/
> | >
> | >
> | > "marco-srv" <marco-> wrote in message
> | > news:B75D5A41-D242-4045-8553-...
> | > | I'm tring to download windows update but I receive this message at the end of
> | > | the query: "The website has encountered a problem and cannot display the page
> | > | you are trying to view."
> | > | In the web page there are the following steps to try solving the problem:
> | > | Refresh the page.
> | > | In Internet Explorer, delete your Temporary Internet Files by going to the
> | > | Tools menu and clicking Internet Options.
> | > | Close and then re-open Internet Explorer.
> | > |
> | > | I have done it but it does not give me any result.
> | > | Is there someone who can help me?
> | > | Thanks
> | > |
> | > |
> | >
> | >
> | >
>
>
>