Error number: 0x8024502D

I have automatically update my windows but when I try to manually update it I
get error message Error number: 0x8024502D. I followed the links for this
through Microsoft for download problems and it says it could be:
A misconfigured Proxy/Firewall can cause this problem. Double-check the
Proxy/Firewall settings. Add the following urls to the exception list within
your Firewall/Proxy:
http://*.update.microsoft.com
https://*.update.microsoft.com
http://download.windowsupdate.com
For help configuring Proxy/Firewall refer to documentation or contact the
manufacturer.
1. What documentation??
2. How do I know if I only have one firewall security or another.
3. Where is the settings Microsoft refers to?
Thank you for any assistance.
--
Wendy N

Wendy N <> wrote:

> I have automatically update my windows but when I try to manually
> update it I get error message Error number: 0x8024502D. I followed
> the links for this through Microsoft for download problems and it
> says it could be:
> A misconfigured Proxy/Firewall can cause this problem. Double-check
> the Proxy/Firewall settings.

> For help configuring Proxy/Firewall refer to documentation or contact
> the manufacturer.
> 1. What documentation??

Whatever documentation that came with whichever firewall you are running, if
you have one.

> 2. How do I know if I only have one firewall security or another.

You should know what firewall you have in operation on your PC. ZoneAlarm?
Kerio? Norton Internet Security?

> 3. Where is the settings Microsoft refers to?

These would be settings in whichever third-party firewall that you might
have. They are not referring to Microsoft settings. The settings would
depend on which firewall you have.

As a check on your proxy configuration, please open a command prompt window,
and type the command:

proxycfg

and copy the results into a follow-up in this thread. If it says anything
other than "Direct access (no proxy server)." then we have something to look
into.

--
Robin Walker [MVP Networking]

I am also getting this error but only periodically. I have no proxy server,
and therefore no proxy settings that need to be altered, correct?
I'm using Norton Internet Security Firewall and Windows Firewall (I run both
since I have encountered problems when the Windows Firewall is disabled) on
Windows XP with a DSL connection.
However, I can't find a place in either Firewall that will allow me to enter
the http exception addresses referenced in this 'fix'. I am only allowed to
enter programs in the exception list.
So I have changed nothing, yet sometimes I am able to access the updates
with no problem and other times, like today, I get the error.
With all this in mind, is this error just a problem with the website, then?

"Robin Walker [MVP]" wrote:

> Wendy N <> wrote:
>
> > I have automatically update my windows but when I try to manually
> > update it I get error message Error number: 0x8024502D. I followed
> > the links for this through Microsoft for download problems and it
> > says it could be:
> > A misconfigured Proxy/Firewall can cause this problem. Double-check
> > the Proxy/Firewall settings.
>
> > For help configuring Proxy/Firewall refer to documentation or contact
> > the manufacturer.
> > 1. What documentation??
>
> Whatever documentation that came with whichever firewall you are running, if
> you have one.
>
> > 2. How do I know if I only have one firewall security or another.
>
> You should know what firewall you have in operation on your PC. ZoneAlarm?
> Kerio? Norton Internet Security?
>
> > 3. Where is the settings Microsoft refers to?
>
> These would be settings in whichever third-party firewall that you might
> have. They are not referring to Microsoft settings. The settings would
> depend on which firewall you have.
>
> As a check on your proxy configuration, please open a command prompt window,
> and type the command:
>
> proxycfg
>
> and copy the results into a follow-up in this thread. If it says anything
> other than "Direct access (no proxy server)." then we have something to look
> into.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

You may receive an error message when you search for available updates on the Windows
Update Web site or on the Microsoft Update Web site
http://support.microsoft.com/?kbid=883821

See also:

When searching for available updates on the Update site, you receive the 0x8024502d
error - WinXP.
http://update.microsoft.com/windowsu...=en&IsMu=False

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"HeatherE" <> wrote in message
news:1CC4D9A9-101C-44B1-8752-...
|I am also getting this error but only periodically. I have no proxy server,
| and therefore no proxy settings that need to be altered, correct?
| I'm using Norton Internet Security Firewall and Windows Firewall (I run both
| since I have encountered problems when the Windows Firewall is disabled) on
| Windows XP with a DSL connection.
| However, I can't find a place in either Firewall that will allow me to enter
| the http exception addresses referenced in this 'fix'. I am only allowed to
| enter programs in the exception list.
| So I have changed nothing, yet sometimes I am able to access the updates
| with no problem and other times, like today, I get the error.
| With all this in mind, is this error just a problem with the website, then?
|
| "Robin Walker [MVP]" wrote:
|
| > Wendy N <> wrote:
| >
| > > I have automatically update my windows but when I try to manually
| > > update it I get error message Error number: 0x8024502D. I followed
| > > the links for this through Microsoft for download problems and it
| > > says it could be:
| > > A misconfigured Proxy/Firewall can cause this problem. Double-check
| > > the Proxy/Firewall settings.
| >
| > > For help configuring Proxy/Firewall refer to documentation or contact
| > > the manufacturer.
| > > 1. What documentation??
| >
| > Whatever documentation that came with whichever firewall you are running, if
| > you have one.
| >
| > > 2. How do I know if I only have one firewall security or another.
| >
| > You should know what firewall you have in operation on your PC. ZoneAlarm?
| > Kerio? Norton Internet Security?
| >
| > > 3. Where is the settings Microsoft refers to?
| >
| > These would be settings in whichever third-party firewall that you might
| > have. They are not referring to Microsoft settings. The settings would
| > depend on which firewall you have.
| >
| > As a check on your proxy configuration, please open a command prompt window,
| > and type the command:
| >
| > proxycfg
| >
| > and copy the results into a follow-up in this thread. If it says anything
| > other than "Direct access (no proxy server)." then we have something to look
| > into.
| >
| > --
| > Robin Walker [MVP Networking]
| >
| >
| >
| >