Error Number: 0x8024D002

Kept trying to run Windows Update and I kept getting error message, Error
number: 0x8024D002. It stops there and will not perform any update. How do
I get this fixed?

J

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup.

Is this a sudden, new problem or an ongoing one?

0x8024D002 - WU_E_SETUP_INVALID_IDENTDATA
Windows Update Agent could not be updated because the wuident.cab file
contains invalid information
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Wolfman2 wrote:
> Kept trying to run Windows Update and I kept getting error message, Error
> number: 0x8024D002. It stops there and will not perform any update. How
> do
> I get this fixed?

Sorry....Im using XP SP3, Im not sure if it is sudden, but I've just updated
to IE8 and after tring to access 'Microsoft Update' I got the error. I've
tried re-registering some files to solve this, but now I get "[Error number:
0x8024D007]". I went through the 'knowlege Base' and found more info. I've
downloaded a new windows update package, so fingers crossed...

"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> posting to this newsgroup.
>
> Is this a sudden, new problem or an ongoing one?
>
> 0x8024D002 - WU_E_SETUP_INVALID_IDENTDATA
> Windows Update Agent could not be updated because the wuident.cab file
> contains invalid information
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Wolfman2 wrote:
> > Kept trying to run Windows Update and I kept getting error message, Error
> > number: 0x8024D002. It stops there and will not perform any update. How
> > do
> > I get this fixed?
>
>

UPDATE
The package I downloaded was "windowsupdateagent30-x86", unfortunately upon
running this it gave me the error 0x8024d007 ...

"TheIceberg" wrote:

> Sorry....Im using XP SP3, Im not sure if it is sudden, but I've just updated
> to IE8 and after tring to access 'Microsoft Update' I got the error. I've
> tried re-registering some files to solve this, but now I get "[Error number:
> 0x8024D007]". I went through the 'knowlege Base' and found more info. I've
> downloaded a new windows update package, so fingers crossed...
>
> "PA Bear [MS MVP]" wrote:
>
> > Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> > posting to this newsgroup.
> >
> > Is this a sudden, new problem or an ongoing one?
> >
> > 0x8024D002 - WU_E_SETUP_INVALID_IDENTDATA
> > Windows Update Agent could not be updated because the wuident.cab file
> > contains invalid information
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Client - since 2002
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L http://dts-l.net/
> >
> >
> > Wolfman2 wrote:
> > > Kept trying to run Windows Update and I kept getting error message, Error
> > > number: 0x8024D002. It stops there and will not perform any update. How
> > > do
> > > I get this fixed?
> >
> >

Are you and Wolfman2 the same poster? What else haven't you told me so far,
besides having just installed IE8? Did you just have occasion to reinstall
WinXP, be it a Repair Install or a clean install? If so, why?

Is Automatic Updates enabled?

Have you ever been able to access Windows Update website (i.e., before you
installed IE8)?

IE Help | About: What version is displayed here? Had you ever had another
version of IE8 installed (e.g., a beta build)?

If you access Windows Update website in Compatibility Mode, what happens
when you go to Windows Update?

If you uninstall IE8 via Add/Remove Programs and reboot twice, what happens
when you go to Windows Update?

Error message when you try to use the Windows Update or Microsoft Update Web
sites to install updates: "0x8024D007":
http://support.microsoft.com/kb/956701
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


TheIceberg wrote:
> UPDATE
> The package I downloaded was "windowsupdateagent30-x86", unfortunately
> upon
> running this it gave me the error 0x8024d007 ...
>
>> Sorry....Im using XP SP3, Im not sure if it is sudden, but I've just
>> updated to IE8 and after tring to access 'Microsoft Update' I got the
>> error. I've tried re-registering some files to solve this, but now I get
>> "[Error number: 0x8024D007]". I went through the 'knowlege Base' and
>> found
>> more info. I've downloaded a new windows update package, so fingers
>> crossed...
>>
>> "PA Bear [MS MVP]" wrote:
>>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
>>> posting to this newsgroup.
>>>
>>> Is this a sudden, new problem or an ongoing one?
>>>
>>> 0x8024D002 - WU_E_SETUP_INVALID_IDENTDATA
>>> Windows Update Agent could not be updated because the wuident.cab file
>>> contains invalid information
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/
>>>
>>>
>>> Wolfman2 wrote:
>>>> Kept trying to run Windows Update and I kept getting error message,
>>>> Error
>>>> number: 0x8024D002. It stops there and will not perform any update.
>>>> How
>>>> do
>>>> I get this fixed?

Im not the same poster as Wolfman2.
I've not re-installed XP recently. I do have a dual boot system (Vista +
XP). I cannot enable 'Automatic updates', the options in that box are ALL
greyed out. Unfortunately I cannot remember the last time I visited the
update site, I usually have 'Automatic Upadtes' set to download updates, but
let me choose when to install.
I now have rolled back to IE7 to see if the problem resolved, but it still
abounds. The IE8 that I had, was the first version I had reied and as far as
I know it was not the beta version.
I've been to the kb link previously and tried again to re-register the
files, but I still still get the same (0x8024D007).
I downloaded the Windows update agent and running that gives me the same
error. I cannot stop the automatic update service, the option is greyed out.
I tried to start it and got "Could not start the Automatic Update service on
Local Computer. Error 2: The system cannot find the file specified." The
B.I.T.S. service has the same error upon trying to start it.
The last update that I can see I have installed on my pc is KB938759 dated
8/3/09.

"PA Bear [MS MVP]" wrote:

> Are you and Wolfman2 the same poster? What else haven't you told me so far,
> besides having just installed IE8? Did you just have occasion to reinstall
> WinXP, be it a Repair Install or a clean install? If so, why?
>
> Is Automatic Updates enabled?
>
> Have you ever been able to access Windows Update website (i.e., before you
> installed IE8)?
>
> IE Help | About: What version is displayed here? Had you ever had another
> version of IE8 installed (e.g., a beta build)?
>
> If you access Windows Update website in Compatibility Mode, what happens
> when you go to Windows Update?
>
> If you uninstall IE8 via Add/Remove Programs and reboot twice, what happens
> when you go to Windows Update?
>
> Error message when you try to use the Windows Update or Microsoft Update Web
> sites to install updates: "0x8024D007":
> http://support.microsoft.com/kb/956701
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> TheIceberg wrote:
> > UPDATE
> > The package I downloaded was "windowsupdateagent30-x86", unfortunately
> > upon
> > running this it gave me the error 0x8024d007 ...
> >
> >> Sorry....Im using XP SP3, Im not sure if it is sudden, but I've just
> >> updated to IE8 and after tring to access 'Microsoft Update' I got the
> >> error. I've tried re-registering some files to solve this, but now I get
> >> "[Error number: 0x8024D007]". I went through the 'knowlege Base' and
> >> found
> >> more info. I've downloaded a new windows update package, so fingers
> >> crossed...
> >>
> >> "PA Bear [MS MVP]" wrote:
> >>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> >>> posting to this newsgroup.
> >>>
> >>> Is this a sudden, new problem or an ongoing one?
> >>>
> >>> 0x8024D002 - WU_E_SETUP_INVALID_IDENTDATA
> >>> Windows Update Agent could not be updated because the wuident.cab file
> >>> contains invalid information
> >>> --
> >>> ~Robear Dyer (PA Bear)
> >>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>> AumHa VSOP & Admin http://aumha.net
> >>> DTS-L http://dts-l.net/
> >>>
> >>>
> >>> Wolfman2 wrote:
> >>>> Kept trying to run Windows Update and I kept getting error message,
> >>>> Error
> >>>> number: 0x8024D002. It stops there and will not perform any update.
> >>>> How
> >>>> do
> >>>> I get this fixed?
>
>

It would have been preferable and less confusing for you to have started
your own new thread instead of hijacking Wolfman2's.

There is a very good chance are that you are seeing the affects of a
hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe
Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


TheIceberg wrote:
> Im not the same poster as Wolfman2.
> I've not re-installed XP recently. I do have a dual boot system (Vista +
> XP). I cannot enable 'Automatic updates', the options in that box are ALL
> greyed out. Unfortunately I cannot remember the last time I visited the
> update site, I usually have 'Automatic Upadtes' set to download updates,
> but
> let me choose when to install.
> I now have rolled back to IE7 to see if the problem resolved, but it still
> abounds. The IE8 that I had, was the first version I had reied and as far
> as
> I know it was not the beta version.
> I've been to the kb link previously and tried again to re-register the
> files, but I still still get the same (0x8024D007).
> I downloaded the Windows update agent and running that gives me the same
> error. I cannot stop the automatic update service, the option is greyed
> out.
> I tried to start it and got "Could not start the Automatic Update service
> on
> Local Computer. Error 2: The system cannot find the file specified." The
> B.I.T.S. service has the same error upon trying to start it.
> The last update that I can see I have installed on my pc is KB938759 dated
> 8/3/09.
>
> "PA Bear [MS MVP]" wrote:
>
>> Are you and Wolfman2 the same poster? What else haven't you told me so
>> far, besides having just installed IE8? Did you just have occasion to
>> reinstall WinXP, be it a Repair Install or a clean install? If so, why?
>>
>> Is Automatic Updates enabled?
>>
>> Have you ever been able to access Windows Update website (i.e., before
>> you
>> installed IE8)?
>>
>> IE Help | About: What version is displayed here? Had you ever had
>> another
>> version of IE8 installed (e.g., a beta build)?
>>
>> If you access Windows Update website in Compatibility Mode, what happens
>> when you go to Windows Update?
>>
>> If you uninstall IE8 via Add/Remove Programs and reboot twice, what
>> happens
>> when you go to Windows Update?
>>
>> Error message when you try to use the Windows Update or Microsoft Update
>> Web sites to install updates: "0x8024D007":
>> http://support.microsoft.com/kb/956701
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> TheIceberg wrote:
>>> UPDATE
>>> The package I downloaded was "windowsupdateagent30-x86", unfortunately
>>> upon
>>> running this it gave me the error 0x8024d007 ...
>>>
>>>> Sorry....Im using XP SP3, Im not sure if it is sudden, but I've just
>>>> updated to IE8 and after tring to access 'Microsoft Update' I got the
>>>> error. I've tried re-registering some files to solve this, but now I
>>>> get
>>>> "[Error number: 0x8024D007]". I went through the 'knowlege Base' and
>>>> found
>>>> more info. I've downloaded a new windows update package, so fingers
>>>> crossed...
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1)
>>>>> when
>>>>> posting to this newsgroup.
>>>>>
>>>>> Is this a sudden, new problem or an ongoing one?
>>>>>
>>>>> 0x8024D002 - WU_E_SETUP_INVALID_IDENTDATA
>>>>> Windows Update Agent could not be updated because the wuident.cab file
>>>>> contains invalid information
>>>>> --
>>>>> ~Robear Dyer (PA Bear)
>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>> AumHa VSOP & Admin http://aumha.net
>>>>> DTS-L http://dts-l.net/
>>>>>
>>>>>
>>>>> Wolfman2 wrote:
>>>>>> Kept trying to run Windows Update and I kept getting error message,
>>>>>> Error
>>>>>> number: 0x8024D002. It stops there and will not perform any update.
>>>>>> How
>>>>>> do
>>>>>> I get this fixed?

The OS is Windows XP. I just had the computer rebuilt to XP from 2000 Pro
(re-formatted the HDD) couple months ago. This problem started to come up
about two weeks ago and been trying to get this fixed but couldn't.

Any idea how to fix or correct wuident.cab?

J

"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> posting to this newsgroup.
>
> Is this a sudden, new problem or an ongoing one?
>
> 0x8024D002 - WU_E_SETUP_INVALID_IDENTDATA
> Windows Update Agent could not be updated because the wuident.cab file
> contains invalid information
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Wolfman2 wrote:
> > Kept trying to run Windows Update and I kept getting error message, Error
> > number: 0x8024D002. It stops there and will not perform any update. How
> > do
> > I get this fixed?
>
>

> This problem started to come up about two weeks ago...

There is a very good chance are that you are seeing the affects of a
hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe
Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Wolfman2 wrote:
> The OS is Windows XP. I just had the computer rebuilt to XP from 2000 Pro
> (re-formatted the HDD) couple months ago. This problem started to come up
> about two weeks ago and been trying to get this fixed but couldn't.
>
> Any idea how to fix or correct wuident.cab?
>

> "PA Bear [MS MVP]" wrote:
>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
>> posting to this newsgroup.
>>
>> Is this a sudden, new problem or an ongoing one?
>>
>> 0x8024D002 - WU_E_SETUP_INVALID_IDENTDATA
>> Windows Update Agent could not be updated because the wuident.cab file
>> contains invalid information
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Wolfman2 wrote:
>>> Kept trying to run Windows Update and I kept getting error message,
>>> Error
>>> number: 0x8024D002. It stops there and will not perform any update.
>>> How
>>> do
>>> I get this fixed?