Error number: 0x8DDD0002 WindowsUpdate.log error 0x80070005

I have a brand new system that I installed an OEM copy of WindowsXP SP2
on. Everything runs great except Windows Update. I can even download
the updates from Microsoft's download site and install them, I just
can't use windows update. When I try to access WU I get this message

"Error number: 0x8DDD0002
To install items from Windows Update, you must be logged on as an
administrator or a member of the Administrators group. If your computer
is connected to a network, network policy settings might also prevent
you from completing this procedure."

In C:\Windows\WindowsUpdate.log I find the error message:
GetWuidentUrlFromRedirector failed due to error 0x80070005

My hard disk is a Compact Flash card connected via an IDE to CF
converter. The problem may stem from the fact that Windows views my
compact flash drive as a "removable disk" rather than a "local drive".
This KB article describes problems you may have with mapped network
drives, and it could potentially be a similar issue:
http://support.microsoft.com/default...b;en-us;836926

Any ideas on how to fix this or how to get windows to see my CF drive
as a "local disk" instead of a "removable disk"?

Here's the things I've tried so far to fix it:
1)Verified that the registry permissions are correctly set on
HKEY_CLASSES_ROOT and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate
Per http://support.microsoft.com/default...b;en-us;836926
and
http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
2)
regsvr32 wuapi.dll
regsvr32 Wuaueng1.dll
regsvr32 Wuaueng.dll
regsvr32 Wucltui.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
net stop wuauserv
net start wuauserv
net stop bits
net start bits
3)Set the permissions on C:\WINDOWS\SoftwareDistribution
http://groups-beta.google.com/group/...5248c4a479729/
4)Restarted automatics updates and BITS services
5)Logged on the Administrator account (The other accounts also have
admin privileges)
6)Looked in the registry to verify that there are no group policy
restrictions
7)Deleted temporary internet files
8)
net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc
Per http://support.microsoft.com/default...b;EN-US;316524
9)Disabled system restore. The reason I tried this is because the
System Restore tab doesn't show up for my drive because windows thinks
it is a removable disk
http://www.kellys-korner-xp.com/xp_restore.htm
10)Disabled XP's firewall (I'm not behind a proxy)
11)Accessed v4.windowsupdate.microsoft.com - I can add the items to my
downloads list, but then it chokes when it starts to download them

Heres an attempt to access WindowsUpdate from my WindowsUpdate.log
file:
2005-02-16 10:21:04-0500 1076 488 WU client succeeds
CClientCallRecorder::EnumerateService
2005-02-16 10:21:06-0500 536 414 Failed getting old redirectorId
(0x80070005), consider it default 0
2005-02-16 10:21:06-0500 536 414 Checking for different Redirector at:
http://download.windowsupdate.com/ms...ir/wuredir.cab
2005-02-16 10:21:06-0500 536 414 WinInet: Successfully downloaded
http://download.windowsupdate.com/ms...ir/wuredir.cab
to file
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab
2005-02-16 10:21:06-0500 536 414 GetWuidentUrlFromRedirector failed
due to error 0x80070005
2005-02-16 10:21:06-0500 536 414 CheckIfClientUpdateNeeded failed:
error 0x80070005

Can anyone here help me with this?

Thanks,

Justin

Pat,

I followed your first set of steps exactly, verified permissions and
services running and then restarted the computer as a precaution (I'm
running XP Pro SP2). Reverified permissions and running services and
accessed Windows Update. As usual, before I even have the option to
choose "Custom Install" the error message shows up and I can't go any
further on the Windows Update site.

I even cleared absolutely everything out of IE's cache including
objects and tried again without success. Both log entries were exactly
the same except for the timestamps. Here's the entries from
WindowsUpdate.log

2005-03-03 08:33:59-0500 1672 4b8 Trying to make out of proc datastore
active
2005-03-03 08:34:00-0500 1672 4b8 Out of proc datastore is now active
2005-03-03 08:34:01-0500 1152 1f8 WU client succeeds
CClientCallRecorder::EnumerateService
2005-03-03 08:34:04-0500 1152 1f8 WU client succeeds
CClientCallRecorder::EnumerateService
2005-03-03 08:34:13-0500 896 6f4 Failed getting old redirectorId
(0x80070005), consider it default 0
2005-03-03 08:34:13-0500 896 6f4 Checking for different Redirector at:
http://download.windowsupdate.com/ms...ir/wuredir.cab
2005-03-03 08:34:14-0500 896 6f4 WinInet: Successfully downloaded
http://download.windowsupdate.com/ms...ir/wuredir.cab
to file
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab
2005-03-03 08:34:14-0500 896 6f4 GetWuidentUrlFromRedirector failed
due to error 0x80070005
2005-03-03 08:34:14-0500 896 6f4 CheckIfClientUpdateNeeded failed:
error 0x80070005

"Justin" <> wrote in message
news: oups.com
....
> Here's the entries from WindowsUpdate.log
....

> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab
> 2005-03-03 08:34:14-0500 896 6f4 GetWuidentUrlFromRedirector failed
> due to error 0x80070005

Justin,

Have you been doing any customizing of the permissions for the
other system accounts?

E.g. I think that 896 will be the PID of a task which might be runniing
under a different account than the one that you were asked to check.
If you changed something with that account too it might help explain
your symptom.

Unfortunately the log gives us no clue about either the taskname or
the account which it runs under. One way to get that information is
to run FileMon (freeware from SysInternals) to capture an update attempt.
In this case you probably could reduce the number of trace entries collected
by assuming that the SoftwareDistribution folder is always the target of
the download and therefore likely part of the problem.
In any case, it would give you more information about the PID
that is given in that error message and hence the possibility
of getting further in your diagnosis.

Another approach to analysing your symptom would be to drill down
to that wuredir.cab file, open it and see if you get any new clues
that way. Notice though that then whatever you did with it or its
contents would be relative to the permissions of your account
not necessarily the one which reported the error.


HTH

Robert Aldwinckle
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