[Error number: 0x8DDD0007] - Unable to download Windows updates

In August, Auto Updates pulled down critical updates from the Microsoft site
that I eventually installed on my XP Pro SP2 laptop (Dell Latitude D800).
Since then, I have been unable to download updates through Auto Updates or
the Windows Update site. Now when Auto Updates is enabled on my machine (and
since I've installed these critical updates), I'm continuously propmpted to
restart my machine so that the updates can finish installing. The critical
updates that installed on my machine "broke" something that has rendered Auto
Updates and the Windows Update site useless on my laptop. To band aid the
problem, I've simply disabled Automatic Updates. For Auto Updates continued
to prompt me to restart my computer every 5-10 mins. (After the initial
download and after being prompted the fourth time, I disabled AU).

When I try to download updates through Windows Update web site, I get the
following error "[Error number: 0x8DDD0007]
You need to restart your computer to finish installing a program or
updates. You cannot view or get other updates from the site until you
restart. "

I have searched the Internet and MS web site concerning this error number.
The only thing that MS has had to say about this error number was from a user
in this forum. The solution was to remove a Registry Key called
"RebootRequired" located under
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate\AutoUpdate

Other websites have noted to delete the RebootRequired key in order to
resolve this issue. In my case, I have deleted the key, only for it to be
regenerated by a service upon initial computer startup. Users have stated in
other forums that once this key is deleted, they are able to access the
Windows Update site and download updates.

What I have done so far is the following that doesn't seem to help:
*System Restore
*Reinstall version 6 of Windows update (renamed wuauclt.exe and wuweb.dll).
After renaming these files, I was able to connect to WU, installed the latest
version, but still received Error number: 0x8DDD0007 after successful install.
*Renamed WindowsUpdate key under the above mentioned HKLM path (after
exporting first of course)
*Virus Scan (clean)
*Spyware Scan (clean)
*Deleted contents of C:\WINDOWS\SoftwareDistribution

If anyone can help me with this, I would be very grateful. I'm trying to
prevent reinstalling Windows on my machine in order to get WU/AU working
properly. I imagine there is a file or registry that is corrupted somewhere.

Thank you in advance for assistance.

Please look at your log or post some relevant portions of it
to give some context to your symptoms.

<title>KB902093 - How to read the Windowsupdate.log file</title>


---


"jdmycke" <> wrote in message news:7A773B8F-D6F1-4424-B113-...
> In August, Auto Updates pulled down critical updates from the Microsoft site
> that I eventually installed on my XP Pro SP2 laptop (Dell Latitude D800).
> Since then, I have been unable to download updates through Auto Updates or
> the Windows Update site. Now when Auto Updates is enabled on my machine (and
> since I've installed these critical updates), I'm continuously propmpted to
> restart my machine so that the updates can finish installing. The critical
> updates that installed on my machine "broke" something that has rendered Auto
> Updates and the Windows Update site useless on my laptop. To band aid the
> problem, I've simply disabled Automatic Updates. For Auto Updates continued
> to prompt me to restart my computer every 5-10 mins. (After the initial
> download and after being prompted the fourth time, I disabled AU).
>
> When I try to download updates through Windows Update web site, I get the
> following error "[Error number: 0x8DDD0007]
> You need to restart your computer to finish installing a program or
> updates. You cannot view or get other updates from the site until you
> restart. "
>
> I have searched the Internet and MS web site concerning this error number.
> The only thing that MS has had to say about this error number was from a user
> in this forum. The solution was to remove a Registry Key called
> "RebootRequired" located under
> HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate\AutoUpdate
>
> Other websites have noted to delete the RebootRequired key in order to
> resolve this issue. In my case, I have deleted the key, only for it to be
> regenerated by a service upon initial computer startup. Users have stated in
> other forums that once this key is deleted, they are able to access the
> Windows Update site and download updates.
>
> What I have done so far is the following that doesn't seem to help:
> *System Restore
> *Reinstall version 6 of Windows update (renamed wuauclt.exe and wuweb.dll).
> After renaming these files, I was able to connect to WU, installed the latest
> version, but still received Error number: 0x8DDD0007 after successful install.
> *Renamed WindowsUpdate key under the above mentioned HKLM path (after
> exporting first of course)
> *Virus Scan (clean)
> *Spyware Scan (clean)
> *Deleted contents of C:\WINDOWS\SoftwareDistribution
>
> If anyone can help me with this, I would be very grateful. I'm trying to
> prevent reinstalling Windows on my machine in order to get WU/AU working
> properly. I imagine there is a file or registry that is corrupted somewhere.
>
> Thank you in advance for assistance.
>

Hi Robert -- Below is some text from my WindowsUpdate.log:

2005-10-21 07:58:33 1880 188 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2005-10-21 07:58:33 1880 188 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-10-21 07:58:33 1880 188 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-10-21 07:58:33 1880 188 Service *************
2005-10-21 07:58:33 1880 188 Service ** START ** Service: Service startup
2005-10-21 07:58:33 1880 188 Service *********
2005-10-21 07:58:33 1880 188 Agent * WU client version 5.8.0.2469
2005-10-21 07:58:33 1880 188 Agent * SusClientId =
'6a6b09d8-9567-4b9f-9156-0ea137074e53'
2005-10-21 07:58:33 1880 188 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2005-10-21 07:58:33 1880 188 Agent * Access type: No proxy
2005-10-21 07:58:33 1880 188 Agent * Network state: Connected
2005-10-21 07:59:18 1880 188 Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-10-21 07:59:18 1880 188 Agent *********** Agent: Initializing global
settings cache ***********
2005-10-21 07:59:18 1880 188 Agent * WSUS server: <NULL>
2005-10-21 07:59:18 1880 188 Agent * WSUS status server: <NULL>
2005-10-21 07:59:18 1880 188 Agent * Target group: (Unassigned Computers)
2005-10-21 07:59:18 1880 188 Agent * Windows Update access disabled: No
2005-10-21 07:59:19 1880 188 DnldMgr Download manager restoring 0 downloads
2005-10-21 07:59:19 1880 188 AU ########### AU: Initializing Automatic
Updates ###########
2005-10-21 07:59:19 1880 188 AU # AU is not configured yet
2005-10-21 07:59:19 1880 188 AU AU is not configured yet, generating timeout
to launch setup wizard
2005-10-21 10:17:40 1880 434 AU ########### AU: Setting new AU options
###########
2005-10-21 10:17:41 1880 434 AU # Policy changed, AU restart required = Yes
2005-10-21 10:17:41 1880 434 AU # Approval type: Scheduled (User preference)
2005-10-21 10:17:41 1880 434 AU # Scheduled install day/time: Every day at
3:00
2005-10-21 10:17:41 1880 434 AU # Auto-install minor updates: Yes (User
preference)
2005-10-21 10:17:41 1880 434 AU AU Restart required....
2005-10-21 10:17:41 1880 188 AU ########### AU: Initializing Automatic
Updates ###########
2005-10-21 10:17:41 1880 188 AU AU setting next detection timeout to
2005-10-21 15:17:41
2005-10-21 10:17:41 1880 188 AU # Approval type: Scheduled (User preference)
2005-10-21 10:17:41 1880 188 AU # Scheduled install day/time: Every day at
3:00
2005-10-21 10:17:41 1880 188 AU # Auto-install minor updates: Yes (User
preference)
2005-10-21 10:17:41 1880 188 AU AU setting pending client directive to
'Reboot Pending'
2005-10-21 10:17:41 1880 188 AU #############
2005-10-21 10:17:41 1880 188 AU ## START ## AU: Search for updates
2005-10-21 10:17:41 1880 188 AU #########
2005-10-21 10:17:41 1880 188 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {8E7945EF-05EF-4A2B-AA6B-CCC9551D31F4}]
2005-10-21 10:17:41 1880 1c8 Agent *************
2005-10-21 10:17:41 1880 1c8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-21 10:17:41 1880 1c8 Agent *********
2005-10-21 10:17:55 1880 188 AU AU found 1 sessions to launch client into
2005-10-21 10:17:55 1880 188 AU Launched new AU client for directive 'Reboot
Pending', session id = 0x0
2005-10-21 10:17:55 2708 d50 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2005-10-21 10:17:55 2708 d50 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-10-21 10:17:55 2708 d50 AUClnt Launched Client UI process
2005-10-21 10:17:56 2708 d50 AUClnt AU client got new directive = 'Reboot
Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return =
0x00000000
2005-10-21 10:17:56 1880 44c AU AU setting client response for sessionId 0x0
to 'Pending'
2005-10-21 10:18:10 1880 188 AU AU found 1 sessions to launch client into
2005-10-21 10:18:30 1880 1c8 Setup *********** Setup: Checking whether
self-update is required ***********
2005-10-21 10:18:30 1880 1c8 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wusetup.inf
2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup Update required for
C:\WINDOWS\system32\iuengine.dll: target version = 0.0.0.0, required version
= 5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-21 10:18:30 1880 1c8 Setup * IsUpdateRequired = Yes
2005-10-21 10:18:30 1880 1c8 Setup *************
2005-10-21 10:18:30 1880 1c8 Setup ** START ** Setup: Downloading client CABs
2005-10-21 10:18:30 1880 1c8 Setup *********
2005-10-21 10:18:30 1880 1c8 Setup * Main CAB URL:
http://download.windowsupdate.com/v6...e/AU/x86/XP/en
2005-10-21 10:18:30 1880 1c8 Setup * MUI CAB URL:
http://download.windowsupdate.com/v6.../AU/x86/XP/mui
2005-10-21 10:18:30 1880 1c8 Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default
2005-10-21 10:18:30 1880 1c8 Setup *********
2005-10-21 10:18:30 1880 1c8 Setup ** END ** Setup: Downloading client CABs
2005-10-21 10:18:30 1880 1c8 Setup *************
2005-10-21 10:18:30 1880 1c8 Report *********** Report: Initializing static
reporting data ***********
2005-10-21 10:18:30 1880 1c8 Report * OS Version = 5.1.2600.2.0.65792
2005-10-21 10:18:31 1880 1c8 Report * Computer Brand = Dell Computer
Corporation
2005-10-21 10:18:31 1880 1c8 Report * Computer Model = Latitude D800

2005-10-21 10:18:31 1880 1c8 Report * Bios Revision = A13
2005-10-21 10:18:31 1880 1c8 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A13
2005-10-21 10:18:31 1880 1c8 Report * Bios Release Date =
2005-06-30T00:00:00
2005-10-21 10:18:31 1880 1c8 Report * Locale ID = 1033
2005-10-21 10:18:31 1880 1c8 Agent * WARNING: Skipping scan, self-update
check returned 0x8024001B
2005-10-21 10:18:31 1880 188 Setup *************
2005-10-21 10:18:31 1880 188 Setup ** START ** Setup: Installing client
binaries
2005-10-21 10:18:31 1880 188 Setup *********
2005-10-21 10:18:31 1880 188 Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default
2005-10-21 10:18:31 1880 188 Setup * Stop and start service: No
2005-10-21 10:18:31 2708 d50 AUClnt AU client got new directive = 'None',
serviceId = {00000000-0000-0000-0000-000000000000}, return = 0x80010108
2005-10-21 10:18:31 2708 d50 AUClnt FATAL: Failed to show client UI,
directive=7, hr=80010108
2005-10-21 10:18:31 1880 1c8 Agent * WARNING: Exit code = 0x8024001B
2005-10-21 10:18:31 1880 1c8 Agent *********
2005-10-21 10:18:31 1880 1c8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-21 10:18:31 1880 1c8 Agent *************
2005-10-21 10:18:31 1880 1c8 Agent WARNING: WU client failed Searching for
update with error 0x8024001b
2005-10-21 10:18:31 1880 188 Setup Starting file operations for section
iuengine
2005-10-21 10:18:32 1880 188 Setup Successfully copied source file
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \iuengine.dll to
C:\WINDOWS\system32\iuengine.dll.wusetup.8474816.n ew
2005-10-21 10:18:32 1880 188 Setup Setup found that target file
C:\WINDOWS\system32\iuengine.dll doesn't exist
2005-10-21 10:18:32 1880 188 Setup Setup successfullly moved
C:\WINDOWS\system32\iuengine.dll.wusetup.8474816.n ew to
C:\WINDOWS\system32\iuengine.dll
2005-10-21 10:18:32 1880 188 Setup File operations for section iuengine
completed successfully
2005-10-21 10:18:32 1880 188 Setup Starting registry operations for section
iuengine
2005-10-21 10:18:32 1880 188 Setup Completed registration operations for
section iuengine: status 0
2005-10-21 10:18:32 1880 188 Setup Processing registry operations completed.
Deleting backup files.
2005-10-21 10:18:32 1880 188 Setup *********
2005-10-21 10:18:32 1880 188 Setup ** END ** Setup: Installing client
binaries
2005-10-21 10:18:32 1880 188 Setup *************
2005-10-21 10:18:32 1880 188 Report REPORT EVENT:
{858BB095-9FE4-4B63-A957-473D13E8D1BA} 2005-10-21
10:18:30-0500 1 162 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 0 SelfUpdate Success Content Download Download succeeded.
2005-10-21 10:18:32 1880 188 Report REPORT EVENT:
{7420F8D7-96CE-4C62-AEE9-23FCC4EBAFC5} 2005-10-21
10:18:32-0500 1 201 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 0 SelfUpdate Success Content Install Installation pending.
2005-10-21 10:18:35 1880 188 Report Uploading 1 events using cached cookie,
reporting URL =
http://stats.update.microsoft.com/Re...ebService.asmx
2005-10-21 10:18:53 1880 188 Report Reporter successfully uploaded 1 events.
2005-10-21 10:18:53 1880 188 Service *********
2005-10-21 10:18:53 1880 188 Service ** END ** Service: Service exit
[Exit code = 0x240002]
2005-10-21 10:18:53 1880 188 Service *************
2005-10-21 10:18:53 1880 188 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2005-10-21 10:18:53 1880 188 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-10-21 10:18:53 1880 188 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-10-21 10:18:53 1880 188 Service *************
2005-10-21 10:18:53 1880 188 Service ** START ** Service: Service startup
2005-10-21 10:18:53 1880 188 Service *********
2005-10-21 10:18:53 1880 188 Agent * WU client version 5.8.0.2469
2005-10-21 10:18:53 1880 188 Agent * SusClientId =
'6a6b09d8-9567-4b9f-9156-0ea137074e53'
2005-10-21 10:18:53 1880 188 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2005-10-21 10:18:53 1880 188 Agent * Access type: No proxy
2005-10-21 10:18:53 1880 188 Agent * Network state: Connected
2005-10-21 10:18:53 1880 188 Report *********** Report: Initializing static
reporting data ***********
2005-10-21 10:18:53 1880 188 Report * OS Version = 5.1.2600.2.0.65792
2005-10-21 10:18:53 1880 188 Report * Computer Brand = Dell Computer
Corporation
2005-10-21 10:18:53 1880 188 Report * Computer Model = Latitude D800

2005-10-21 10:18:53 1880 188 Report * Bios Revision = A13
2005-10-21 10:18:53 1880 188 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A13
2005-10-21 10:18:53 1880 188 Report * Bios Release Date =
2005-06-30T00:00:00
2005-10-21 10:18:53 1880 188 Report * Locale ID = 1033
2005-10-21 10:18:53 1880 188 Service * Service restarted after self update
2005-10-21 10:18:58 1880 e84 Report REPORT EVENT:
{5476329F-FCBE-461C-A8C9-72476E45A54B} 2005-10-21
10:18:53-0500 1 183 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 0 SelfUpdate Success Content
Install Installation Successful: Windows successfully installed the following
update: Automatic Updates
2005-10-21 10:19:38 1880 188 Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-10-21 10:19:38 1880 188 Agent *********** Agent: Initializing global
settings cache ***********
2005-10-21 10:19:38 1880 188 Agent * WSUS server: <NULL>
2005-10-21 10:19:38 1880 188 Agent * WSUS status server: <NULL>
2005-10-21 10:19:38 1880 188 Agent * Target group: (Unassigned Computers)
2005-10-21 10:19:38 1880 188 Agent * Windows Update access disabled: No
2005-10-21 10:19:39 1880 188 DnldMgr Download manager restoring 0 downloads
2005-10-21 10:19:39 1880 188 AU ########### AU: Initializing Automatic
Updates ###########
2005-10-21 10:19:39 1880 188 AU AU setting next detection timeout to
2005-10-21 15:19:39
2005-10-21 10:19:39 1880 188 AU # Approval type: Scheduled (User preference)
2005-10-21 10:19:39 1880 188 AU # Scheduled install day/time: Every day at
3:00
2005-10-21 10:19:39 1880 188 AU # Auto-install minor updates: Yes (User
preference)
2005-10-21 10:19:39 1880 188 AU AU setting pending client directive to
'Reboot Pending'
2005-10-21 10:19:39 1880 188 AU #############
2005-10-21 10:19:39 1880 188 AU ## START ## AU: Search for updates
2005-10-21 10:19:39 1880 188 AU #########
2005-10-21 10:19:39 1880 188 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {72BCEC44-1102-4696-B853-B2617E02B350}]
2005-10-21 10:19:39 1880 314 Agent *************
2005-10-21 10:19:39 1880 314 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-21 10:19:39 1880 314 Agent *********
2005-10-21 10:19:39 1880 314 Setup Agent skipping selfupdate check following
a successful selfupdate
2005-10-21 10:19:53 1880 188 AU AU found 1 sessions to launch client into
2005-10-21 10:19:53 1880 188 AU Launched new AU client for directive 'Reboot
Pending', session id = 0x0
2005-10-21 10:19:53 4088 938 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2005-10-21 10:19:53 4088 938 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-10-21 10:19:53 4088 938 AUClnt Launched Client UI process
2005-10-21 10:19:53 4088 938 AUClnt AU client got new directive = 'Reboot
Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return =
0x00000000
2005-10-21 10:19:53 1880 484 AU AU setting client response for sessionId 0x0
to 'Pending'
2005-10-21 10:19:56 1880 484 AU AU setting client response for sessionId 0x0
to 'Active'
2005-10-21 10:20:07 1880 188 AU AU found 1 sessions to launch client into
2005-10-21 10:20:15 1880 314 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-10-21 10:20:15 1880 314 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2005-10-21 10:20:18 4088 938 AUClnt AU client reboot notification: user
clicked Restart Later
2005-10-21 10:20:18 1880 44c AU AU setting client response for sessionId 0x0
to 'Pending'
2005-10-21 10:20:18 1880 484 AU AU setting client response for sessionId 0x0
to 'Pending'
2005-10-21 10:20:24 1880 ecc AU AU setting client response for sessionId 0x0
to 'Active'
2005-10-21 10:20:24 1880 44c AU AU setting client response for sessionId 0x0
to 'Active'
2005-10-21 10:20:25 4088 938 AUClnt AU client reboot notification: user
clicked Restart Now
2005-10-21 10:20:25 1880 484 AU AU setting client response for sessionId 0x0
to 'Pending'
2005-10-21 10:20:25 1880 ecc AU AU got client choice 'Reboot later' from
sessionId 0x0
2005-10-21 10:20:25 4088 938 AUClnt AU client invoking RebootSystem
2005-10-21 10:20:25 4088 938 Misc WARNING: SUS Client is rebooting system.
2005-10-21 10:20:25 1880 44c AU AU setting client response for sessionId 0x0
to 'Complete'
2005-10-21 10:20:25 1880 484 AU AU setting client response for sessionId 0x0
to 'Pending'
2005-10-21 10:20:32 1880 188 AU AU found 1 sessions to launch client into
2005-10-21 10:20:35 1880 44c AU AU Restart required....
2005-10-21 10:20:36 1880 188 AU ########### AU: Initializing Automatic
Updates ###########
2005-10-21 10:20:36 1880 188 AU AU setting next detection timeout to
2005-10-21 15:20:36
2005-10-21 10:20:36 1880 314 PT WARNING: Sync of Updates: 0x8024000b
2005-10-21 10:20:36 1880 314 Agent * WARNING: Failed to synchronize, error
= 0x8024000B
2005-10-21 10:20:36 1880 314 Agent * WARNING: Exit code = 0x8024000B
2005-10-21 10:20:36 1880 314 Agent *********
2005-10-21 10:20:36 1880 314 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-21 10:20:36 1880 314 Agent *************
2005-10-21 10:20:36 1880 314 Agent WARNING: WU client failed Searching for
update with error 0x8024000b
2005-10-21 10:20:36 1880 188 AU # Approval type: Scheduled (User preference)
2005-10-21 10:20:36 1880 188 AU # Scheduled install day/time: Every day at
3:00
2005-10-21 10:20:36 1880 188 AU # Auto-install minor updates: Yes (User
preference)
2005-10-21 10:20:36 1880 188 AU # AU is paused, not initializing any
handlers
2005-10-21 10:20:36 1880 314 Agent WARNING: WU client fails to call back to
search call {72BCEC44-1102-4696-B853-B2617E02B350} with error 0x8024000c
2005-10-21 10:20:37 1880 188 Service *********
2005-10-21 10:20:37 1880 188 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-10-21 10:20:37 1880 188 Service *************
2005-10-21 10:22:01 1880 10c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2005-10-21 10:22:01 1880 10c Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-10-21 10:22:01 1880 10c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-10-21 10:22:01 1880 10c Service *************
2005-10-21 10:22:01 1880 10c Service ** START ** Service: Service startup
2005-10-21 10:22:01 1880 10c Service *********
2005-10-21 10:22:01 1880 10c Agent * WU client version 5.8.0.2469
2005-10-21 10:22:01 1880 10c Agent * SusClientId =
'6a6b09d8-9567-4b9f-9156-0ea137074e53'
2005-10-21 10:22:01 1880 10c Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2005-10-21 10:22:01 1880 10c Agent * Access type: No proxy
2005-10-21 10:22:01 1880 10c Agent * Network state: Connected
2005-10-21 10:22:48 1880 10c Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-10-21 10:22:48 1880 10c Agent *********** Agent: Initializing global
settings cache ***********
2005-10-21 10:22:48 1880 10c Agent * WSUS server: <NULL>
2005-10-21 10:22:48 1880 10c Agent * WSUS status server: <NULL>
2005-10-21 10:22:48 1880 10c Agent * Target group: (Unassigned Computers)
2005-10-21 10:22:48 1880 10c Agent * Windows Update access disabled: No
2005-10-21 10:22:50 1880 10c DnldMgr Download manager restoring 0 downloads
2005-10-21 10:22:50 1880 10c AU ########### AU: Initializing Automatic
Updates ###########
2005-10-21 10:22:50 1880 10c AU # AU is not configured yet
2005-10-21 10:22:50 1880 10c AU AU is not configured yet, generating timeout
to launch setup wizard


"Robert Aldwinckle" wrote:

> Please look at your log or post some relevant portions of it
> to give some context to your symptoms.
>
> <title>KB902093 - How to read the Windowsupdate.log file</title>
>
>
> ---
>
>
> "jdmycke" <> wrote in message news:7A773B8F-D6F1-4424-B113-...
> > In August, Auto Updates pulled down critical updates from the Microsoft site
> > that I eventually installed on my XP Pro SP2 laptop (Dell Latitude D800).
> > Since then, I have been unable to download updates through Auto Updates or
> > the Windows Update site. Now when Auto Updates is enabled on my machine (and
> > since I've installed these critical updates), I'm continuously propmpted to
> > restart my machine so that the updates can finish installing. The critical
> > updates that installed on my machine "broke" something that has rendered Auto
> > Updates and the Windows Update site useless on my laptop. To band aid the
> > problem, I've simply disabled Automatic Updates. For Auto Updates continued
> > to prompt me to restart my computer every 5-10 mins. (After the initial
> > download and after being prompted the fourth time, I disabled AU).
> >
> > When I try to download updates through Windows Update web site, I get the
> > following error "[Error number: 0x8DDD0007]
> > You need to restart your computer to finish installing a program or
> > updates. You cannot view or get other updates from the site until you
> > restart. "
> >
> > I have searched the Internet and MS web site concerning this error number.
> > The only thing that MS has had to say about this error number was from a user
> > in this forum. The solution was to remove a Registry Key called
> > "RebootRequired" located under
> > HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate\AutoUpdate
> >
> > Other websites have noted to delete the RebootRequired key in order to
> > resolve this issue. In my case, I have deleted the key, only for it to be
> > regenerated by a service upon initial computer startup. Users have stated in
> > other forums that once this key is deleted, they are able to access the
> > Windows Update site and download updates.
> >
> > What I have done so far is the following that doesn't seem to help:
> > *System Restore
> > *Reinstall version 6 of Windows update (renamed wuauclt.exe and wuweb.dll).
> > After renaming these files, I was able to connect to WU, installed the latest
> > version, but still received Error number: 0x8DDD0007 after successful install.
> > *Renamed WindowsUpdate key under the above mentioned HKLM path (after
> > exporting first of course)
> > *Virus Scan (clean)
> > *Spyware Scan (clean)
> > *Deleted contents of C:\WINDOWS\SoftwareDistribution
> >
> > If anyone can help me with this, I would be very grateful. I'm trying to
> > prevent reinstalling Windows on my machine in order to get WU/AU working
> > properly. I imagine there is a file or registry that is corrupted somewhere.
> >
> > Thank you in advance for assistance.
> >
>
>
>
>

jdmycke wrote:
> In August, Auto Updates pulled down critical updates from the Microsoft site
> that I eventually installed on my XP Pro SP2 laptop (Dell Latitude D800).
> Since then, I have been unable to download updates through Auto Updates or
> the Windows Update site. Now when Auto Updates is enabled on my machine (and
> since I've installed these critical updates), I'm continuously propmpted to
> restart my machine so that the updates can finish installing. The critical
> updates that installed on my machine "broke" something that has rendered Auto
> Updates and the Windows Update site useless on my laptop. To band aid the
> problem, I've simply disabled Automatic Updates. For Auto Updates continued
> to prompt me to restart my computer every 5-10 mins. (After the initial
> download and after being prompted the fourth time, I disabled AU).
>
> When I try to download updates through Windows Update web site, I get the
> following error "[Error number: 0x8DDD0007]
> You need to restart your computer to finish installing a program or
> updates. You cannot view or get other updates from the site until you
> restart. "
>
> I have searched the Internet and MS web site concerning this error number.
> The only thing that MS has had to say about this error number was from a user
> in this forum. The solution was to remove a Registry Key called
> "RebootRequired" located under
> HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate\AutoUpdate
>
> Other websites have noted to delete the RebootRequired key in order to
> resolve this issue. In my case, I have deleted the key, only for it to be
> regenerated by a service upon initial computer startup. Users have stated in
> other forums that once this key is deleted, they are able to access the
> Windows Update site and download updates.
>
> What I have done so far is the following that doesn't seem to help:
> *System Restore
> *Reinstall version 6 of Windows update (renamed wuauclt.exe and wuweb.dll).
> After renaming these files, I was able to connect to WU, installed the latest
> version, but still received Error number: 0x8DDD0007 after successful install.
> *Renamed WindowsUpdate key under the above mentioned HKLM path (after
> exporting first of course)
> *Virus Scan (clean)
> *Spyware Scan (clean)
> *Deleted contents of C:\WINDOWS\SoftwareDistribution
>
> If anyone can help me with this, I would be very grateful. I'm trying to
> prevent reinstalling Windows on my machine in order to get WU/AU working
> properly. I imagine there is a file or registry that is corrupted somewhere.
>
> Thank you in advance for assistance.


Hello there:


give this a try:


1. Turn off Automatic updates via control panel
2. Go into services.msc and stop both AU and BITS services.
3. Now Disable both of those services. Apply / ok and exit services.msc

4. Delete entire contents of c:\windows\softwaredistribution folder
5. Turn Automatic updates back on set to Automatic via control panel.

(this will automatically set the AU service to automatic, and the BITS
to manual) Downloads should come down as the service will be
restarted.

Let me know if this works.

Thank you for the reply

I tried the outline steps below. Went to Windows Update web site and still
receive [Error number: 0x8DDD0007]. Also, Automatic Updates is enalbed and
it prompts me to restart my computer for the updates to take effect.

"Nightdawn22" wrote:

>
> jdmycke wrote:
> > In August, Auto Updates pulled down critical updates from the Microsoft site
> > that I eventually installed on my XP Pro SP2 laptop (Dell Latitude D800).
> > Since then, I have been unable to download updates through Auto Updates or
> > the Windows Update site. Now when Auto Updates is enabled on my machine (and
> > since I've installed these critical updates), I'm continuously propmpted to
> > restart my machine so that the updates can finish installing. The critical
> > updates that installed on my machine "broke" something that has rendered Auto
> > Updates and the Windows Update site useless on my laptop. To band aid the
> > problem, I've simply disabled Automatic Updates. For Auto Updates continued
> > to prompt me to restart my computer every 5-10 mins. (After the initial
> > download and after being prompted the fourth time, I disabled AU).
> >
> > When I try to download updates through Windows Update web site, I get the
> > following error "[Error number: 0x8DDD0007]
> > You need to restart your computer to finish installing a program or
> > updates. You cannot view or get other updates from the site until you
> > restart. "
> >
> > I have searched the Internet and MS web site concerning this error number.
> > The only thing that MS has had to say about this error number was from a user
> > in this forum. The solution was to remove a Registry Key called
> > "RebootRequired" located under
> > HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate\AutoUpdate
> >
> > Other websites have noted to delete the RebootRequired key in order to
> > resolve this issue. In my case, I have deleted the key, only for it to be
> > regenerated by a service upon initial computer startup. Users have stated in
> > other forums that once this key is deleted, they are able to access the
> > Windows Update site and download updates.
> >
> > What I have done so far is the following that doesn't seem to help:
> > *System Restore
> > *Reinstall version 6 of Windows update (renamed wuauclt.exe and wuweb.dll).
> > After renaming these files, I was able to connect to WU, installed the latest
> > version, but still received Error number: 0x8DDD0007 after successful install.
> > *Renamed WindowsUpdate key under the above mentioned HKLM path (after
> > exporting first of course)
> > *Virus Scan (clean)
> > *Spyware Scan (clean)
> > *Deleted contents of C:\WINDOWS\SoftwareDistribution
> >
> > If anyone can help me with this, I would be very grateful. I'm trying to
> > prevent reinstalling Windows on my machine in order to get WU/AU working
> > properly. I imagine there is a file or registry that is corrupted somewhere.
> >
> > Thank you in advance for assistance.
>
>
> Hello there:
>
>
> give this a try:
>
>
> 1. Turn off Automatic updates via control panel
> 2. Go into services.msc and stop both AU and BITS services.
> 3. Now Disable both of those services. Apply / ok and exit services.msc
>
> 4. Delete entire contents of c:\windows\softwaredistribution folder
> 5. Turn Automatic updates back on set to Automatic via control panel.
>
> (this will automatically set the AU service to automatic, and the BITS
> to manual) Downloads should come down as the service will be
> restarted.
>
> Let me know if this works.
>
>

I am digging up an old thread, but, I am having the exact same error
Any chance someone has a resolution to this? Thanks

--
EPhillip8
Posted via http://ms-os.com Forum to Usenet gatewa

0x8DDD0007 ErrorRebootRequired
Reboot

reference:
http://www.talkaboutsoftware.com/gro...es/115924.html

Reboot required message is generated:-

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\AutoUpdate\RebootRequired

If the key exists the message is generated by v5 update and it fails to
work further causing [Error number: 0x8DDD0007].

The solution is to remove the key so there would be only

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\AutoUpdate
without the RebootRequired entry.

How to back up, edit, and restore the registry in Windows XP and Windows
Server 2003
http://support.microsoft.com/kb/322756

Disclaimer: Modifying the registry can cause serious problems that may
require you to reinstall your operating system. Use the information provided
at your own risk.

--


"EPhillip80" wrote:

>
> I am digging up an old thread, but, I am having the exact same error.
> Any chance someone has a resolution to this? Thanks.
>
>
> --
> EPhillip80
> Posted via http://ms-os.com Forum to Usenet gateway
>
>

Already tried this fix. After deleting the key and rebooted, it only
gets recreated somehow and I am back where I started.


--
EPhillip80
Posted via http://ms-os.com Forum to Usenet gateway

getting the same problem here, hope someone can help me? everytime i reboot
the key comes back again!

Reboot required message is generated:-
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\AutoUpdate\RebootRequired

If the key exists the message is generated by WU and it fails to work further causing
[Error number: 0x8DDD0007].

Disclaimer: Modifying the registry can cause serious problems that may require you to
reinstall your operating system. Use the information provided at your own risk.

The solution is to remove the key (the reboot required entry only) so there would be
only

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\AutoUpdate
without the RebootRequired entry.


For further help; see:-
Description of the Microsoft Windows registry
http://support.microsoft.com/kb/256986/

How to back up, edit, and restore the registry in Windows XP and Windows Server 2003
http://support.microsoft.com/kb/322756


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Jakg" <> wrote in message
news77A9AA1-1ACF-4A8E-832A-...
| getting the same problem here, hope someone can help me? everytime i reboot
| the key comes back again!