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[Error number: 0xC80001FE] Micosoft Update fails after upgrade

 
 
mike_nz
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Posts: n/a

 
      06-27-2007
I have updated from windows update to Microsoft update on a windows 2000 SP4
server and get the following error:

[Error number: 0xC80001FE]
The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.

I have teied deleteing the contents of C:\WINNT\SoftwareDistribution\WuRedir
and then stopping and starting the windows update servi e as suggested in
another post with no luck.


Any help to resolve this mot appreciated
 
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MowGreen [MVP]
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      06-27-2007
0xC80001FE
unable to write to the log file

Problem is, which log file ? For now, let's give this a shot.
Navigate to the WindowsUpdate.log locate in WINNT.
Right click it, choose Properties.
The one on my system shows Size on disk: 1.75 MB (1,839,104 bytes)
If it's a great deal larger than that, suggest you rename it to
WindowsUpdate.log.old for now.
Retry Microsoft Update.
If the WU.log wasn't the cause of the issue, then you can move it back
to WINNT after deleting the newly created one AFTER checking the newer
one for any other error codes.

If that doesn't resolve the issue then suggest there is data corruption
in the transaction logs located in
WINNT\SoftwareDistribution\DataStore\Logs
Stop the AU service and delete the contents of that folder
Also, there's a possibility the error is referring to DataStore.edb
That's in the DataStore folder
If you delete that the update history shown on the Microsoft Update site
will be deleted.
No big deal, but some folks like to retain this update history.
If you do, then you'll have to revert back to Windows Update and then
use the "Review your update history" link in the left frame and then
print it out.

A possible explanation for damage/corruption of the logs can be read here:

Virus scanning recommendations for computers that are running Windows
Server 2003, Windows 2000, or Windows XP
http://support.microsoft.com/kb/822158


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


mike_nz wrote:

> I have updated from windows update to Microsoft update on a windows 2000 SP4
> server and get the following error:
>
> [Error number: 0xC80001FE]
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
>
> I have teied deleteing the contents of C:\WINNT\SoftwareDistribution\WuRedir
> and then stopping and starting the windows update servi e as suggested in
> another post with no luck.
>
>
> Any help to resolve this mot appreciated

 
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susan tabberner
Guest
Posts: n/a

 
      06-28-2007
hi i keep trying to upate windows and it will download but fails to install
could you please help me

"mike_nz" wrote:

> I have updated from windows update to Microsoft update on a windows 2000 SP4
> server and get the following error:
>
> [Error number: 0xC80001FE]
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
>
> I have teied deleteing the contents of C:\WINNT\SoftwareDistribution\WuRedir
> and then stopping and starting the windows update servi e as suggested in
> another post with no luck.
>
>
> Any help to resolve this mot appreciated

 
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TaurArian [MS-MVP]
Guest
Posts: n/a

 
      06-28-2007
Hi susan, please start your own thread as your problems maybe different. It is not a good
idea to hijack another poster's thread -

On the WU Website, select your history of updates - now click on failed update (red mark)
and see if there is an error code.
If there is an error code, write it down and create a new thread or in the alternative, do
a search for the error code.

You cannot install updates that you download from the Windows Update Web site on a Windows
XP-based computer
http://support.microsoft.com/?kbid=934648

State what operating system you are using etc.
How to make a good post: http://www.dts-l.org/goodpost.htm


--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"susan tabberner" <> wrote in message
news:8C90FCB8-242C-42CE-9184-...
| hi i keep trying to upate windows and it will download but fails to install
| could you please help me
|
| "mike_nz" wrote:
|
| > I have updated from windows update to Microsoft update on a windows 2000 SP4
| > server and get the following error:
| >
| > [Error number: 0xC80001FE]
| > The website has encountered a problem and cannot display the page you are
| > trying to view. The options provided below might help you solve the problem.
| >
| > I have teied deleteing the contents of C:\WINNT\SoftwareDistribution\WuRedir
| > and then stopping and starting the windows update servi e as suggested in
| > another post with no luck.
| >
| >
| > Any help to resolve this mot appreciated


 
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