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[Error number: 0xC80003F9] Not listed in TS!!

 
 
Inik
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Posts: n/a

 
      09-30-2004
I run windows update, right after i installed SP2 - Then i get this error

[Error number: 0xC80003F9]

I run WU, then it goes through and asks me Express Install, or Custom
install. I click one or the other, then it goes through and searches. After a
little searching, it just comes up with an error page. With that listed
Error. So far I have seen no help with this error from the TroubleShooter,
it's not searchable, and I'm just generally annoyed! There is this huge JPEG
hole scare going on, and I want protection! If anyone can offer some insight,
please let me know.

MVPs i'm talking to you.
 
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Daniel Chow [MSFT]
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Posts: n/a

 
      10-01-2004
Hi Inik,

It appears that the database for WU on the computer is logically or
physically corrupt. Was there a recent power disruption on the computer?

Can you please email me the following info to help me diagnose the problem?
- a copy of %windir%\windowsupdate.log (%windir% typically maps to
c:\windows), and
- a compressed copy of everything in
%windir%\softwaredistribution\datastore after you log on as an administrator
and stop the Automatic Updates service by running "net stop wuauserv" in a
command prompt
- a copy of the recent and unique failure events from ESENT from the Event
Viewer

Once you did the above, while the Automatic Updates service is stopped, you
can rename away or delete the %windir%\softwaredistribution\database folder
(you have to be an administrator to do so). Then restart the service by
running in a command prompt "net start wuauserv". Note that this workaround
will remove the update installation history you have before.

Regards,

--
Daniel Chow
Microsoft Corporation
Windows Update Services
dchowATmicrosoftDOTcom
(I prefer to communicate through the newsgroup, so please do not email me
unless necessary. Thx!)

======================
This posting is provided "AS IS" with no warranties, and confers no rights.
======================

"Inik" <> wrote in message
news:0D8D2206-69CC-4461-AE04-...
> I run windows update, right after i installed SP2 - Then i get this error
>
> [Error number: 0xC80003F9]
>
> I run WU, then it goes through and asks me Express Install, or Custom
> install. I click one or the other, then it goes through and searches.

After a
> little searching, it just comes up with an error page. With that listed
> Error. So far I have seen no help with this error from the TroubleShooter,
> it's not searchable, and I'm just generally annoyed! There is this huge

JPEG
> hole scare going on, and I want protection! If anyone can offer some

insight,
> please let me know.
>
> MVPs i'm talking to you.



 
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