Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Live Mail > Error with receiving email from Charter.net

Reply
Thread Tools Display Modes

Error with receiving email from Charter.net

 
 
Aaron
Guest
Posts: n/a

 
      03-15-2010
Have been using Windows Live Email for about a week, but suddenly stop
working on Saturday with the following error. To my knowledge. nothing on
the PC has changed

Unable to send or receive messages for the pop.charter.net account. The
connection to the server has failed.

Server: 'pop.charter.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10061
 
Reply With Quote
 
 
 
 
Michael Santovec
Guest
Posts: n/a

 
      03-15-2010
10061 = Connection refused

Could have been a temporary server problem. I was just able to connect
using Telnet to that server.

If you still have problems, it could be your anti-virus scanning e-mail.

As long as your anti-virus software is set to scan files as they are
opened, scanning e-mail as it downloads or sends is unnecessary and
prone to problems.

With some anti-virus (and anti-spam) programs, simply disabling the
e-mail scanning function doesn't really disable it. It simply tells the
program not to flag any messages. It still processes all the messages
and may still cause send/receive failures. What you may need to do is
uninstall the anti-virus program, then reinstall it using a custom
install option and unselect the e-mail scanning component for
installation.

--

Mike - http://TechHelp.Santovec.us



"Aaron" <> wrote in message
news:17541C5F-25E0-42DD-81B7-...
> Have been using Windows Live Email for about a week, but suddenly stop
> working on Saturday with the following error. To my knowledge.
> nothing on
> the PC has changed
>
> Unable to send or receive messages for the pop.charter.net account.
> The
> connection to the server has failed.
>
> Server: 'pop.charter.net'
> Windows Live Mail Error ID: 0x800CCC0E
> Protocol: POP3
> Port: 110
> Secure(SSL): No
> Socket Error: 10061



 
Reply With Quote
 
 
 
 
Aaron
Guest
Posts: n/a

 
      03-15-2010
Thank you. Once I reconfigured the antivirus software to not scan emails and
rebooted it worked fine


"Michael Santovec" wrote:

> 10061 = Connection refused
>
> Could have been a temporary server problem. I was just able to connect
> using Telnet to that server.
>
> If you still have problems, it could be your anti-virus scanning e-mail.
>
> As long as your anti-virus software is set to scan files as they are
> opened, scanning e-mail as it downloads or sends is unnecessary and
> prone to problems.
>
> With some anti-virus (and anti-spam) programs, simply disabling the
> e-mail scanning function doesn't really disable it. It simply tells the
> program not to flag any messages. It still processes all the messages
> and may still cause send/receive failures. What you may need to do is
> uninstall the anti-virus program, then reinstall it using a custom
> install option and unselect the e-mail scanning component for
> installation.
>
> --
>
> Mike - http://TechHelp.Santovec.us
>
>
>
> "Aaron" <> wrote in message
> news:17541C5F-25E0-42DD-81B7-...
> > Have been using Windows Live Email for about a week, but suddenly stop
> > working on Saturday with the following error. To my knowledge.
> > nothing on
> > the PC has changed
> >
> > Unable to send or receive messages for the pop.charter.net account.
> > The
> > connection to the server has failed.
> >
> > Server: 'pop.charter.net'
> > Windows Live Mail Error ID: 0x800CCC0E
> > Protocol: POP3
> > Port: 110
> > Secure(SSL): No
> > Socket Error: 10061

>
>
> .
>

 
Reply With Quote
 
Gary VanderMolen [MVP]
Guest
Posts: n/a

 
      03-16-2010
Amazing how that fixes the problem every time. You would thing the
antivirus vendors would learn to leave that 'feature' off by default.

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com


"Aaron" <> wrote in message news:15D1082F-F6CD-47E1-9A47-...
> Thank you. Once I reconfigured the antivirus software to not scan emails and
> rebooted it worked fine
>
>
> "Michael Santovec" wrote:
>
>> 10061 = Connection refused
>>
>> Could have been a temporary server problem. I was just able to connect
>> using Telnet to that server.
>>
>> If you still have problems, it could be your anti-virus scanning e-mail.
>>
>> As long as your anti-virus software is set to scan files as they are
>> opened, scanning e-mail as it downloads or sends is unnecessary and
>> prone to problems.
>>
>> With some anti-virus (and anti-spam) programs, simply disabling the
>> e-mail scanning function doesn't really disable it. It simply tells the
>> program not to flag any messages. It still processes all the messages
>> and may still cause send/receive failures. What you may need to do is
>> uninstall the anti-virus program, then reinstall it using a custom
>> install option and unselect the e-mail scanning component for
>> installation.
>>
>> --
>>
>> Mike - http://TechHelp.Santovec.us
>>
>>
>>
>> "Aaron" <> wrote in message
>> news:17541C5F-25E0-42DD-81B7-...
>> > Have been using Windows Live Email for about a week, but suddenly stop
>> > working on Saturday with the following error. To my knowledge.
>> > nothing on
>> > the PC has changed
>> >
>> > Unable to send or receive messages for the pop.charter.net account.
>> > The
>> > connection to the server has failed.
>> >
>> > Server: 'pop.charter.net'
>> > Windows Live Mail Error ID: 0x800CCC0E
>> > Protocol: POP3
>> > Port: 110
>> > Secure(SSL): No
>> > Socket Error: 10061

>>
>>
>> .
>>

 
Reply With Quote
 
 
 
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Receiving emails ... or rather NOT receiving Lynda Windows Vista Mail 1 06-29-2010 03:29 AM
Error in Sending & Receiving Email Gina Windows Vista Mail 3 10-21-2008 07:44 PM
still receiving error msg when sending email Beedums33 Windows Vista Mail 2 10-12-2008 12:28 AM
Receiving email message error Karla Sue Windows Vista Mail 1 12-31-2007 01:07 PM
Receiving email with my passport. com email address. Dealmagnet Windows MSN Messenger 5 06-29-2004 03:04 AM