Error with update - 800B0100

I have been reading posts for about 2 weeks and have yet to find much that
seems to be a definative answer when approaching this error:

I purchased my system in August 2007

Gateway GM5478

Vista Home Premium.

This update issue started about 2 weeks ago. I don't think that I had a
problem before this. My anti-virus PC-Cilliin is picking up that I have'nt
updated...so I'm starting to worry.

Thanks for any help.

One other thing, MacAfee (trial) was the original AV on this computer. I
removed it as per Mac website.

seeburt

"seeburt" wrote:

> I have been reading posts for about 2 weeks and have yet to find much that
> seems to be a definative answer when approaching this error:
>
> I purchased my system in August 2007
>
> Gateway GM5478
>
> Vista Home Premium.
>
> This update issue started about 2 weeks ago. I don't think that I had a
> problem before this. My anti-virus PC-Cilliin is picking up that I have'nt
> updated...so I'm starting to worry.
>
> Thanks for any help.

Hello seeburt,

0x800B0100 -2146762496 TRUST_E_NOSIGNATURE No signature was present in the
subject

Please try the solution given here;

http://www.microsoft.com/communities...2-8e1a243078c1
- -- ---

Next

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

I hope this post is helpful, but we would highly appreciate it if you could
rate the pºst, and post back the solution provided by MS that works for you
so we can keep the community informed and saves somebody else the hours of
trawling through the web trying to find a solutiºn.
- -- --


"seeburt" wrote:

> One other thing, MacAfee (trial) was the original AV on this computer. I
> removed it as per Mac website.
>
> seeburt
>
> "seeburt" wrote:
>
> > I have been reading posts for about 2 weeks and have yet to find much that
> > seems to be a definative answer when approaching this error:
> >
> > I purchased my system in August 2007
> >
> > Gateway GM5478
> >
> > Vista Home Premium.
> >
> > This update issue started about 2 weeks ago. I don't think that I had a
> > problem before this. My anti-virus PC-Cilliin is picking up that I have'nt
> > updated...so I'm starting to worry.
> >
> > Thanks for any help.

Do I need to back up my computer's files?



"Engel" wrote:

> Hello seeburt,
>
> 0x800B0100 -2146762496 TRUST_E_NOSIGNATURE No signature was present in the
> subject
>
> Please try the solution given here;
>
> http://www.microsoft.com/communities...2-8e1a243078c1
> - -- ---
>
> Next
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> I hope this post is helpful, but we would highly appreciate it if you could
> rate the pºst, and post back the solution provided by MS that works for you
> so we can keep the community informed and saves somebody else the hours of
> trawling through the web trying to find a solutiºn.
> - -- --
>
>
> "seeburt" wrote:
>
> > One other thing, MacAfee (trial) was the original AV on this computer. I
> > removed it as per Mac website.
> >
> > seeburt
> >
> > "seeburt" wrote:
> >
> > > I have been reading posts for about 2 weeks and have yet to find much that
> > > seems to be a definative answer when approaching this error:
> > >
> > > I purchased my system in August 2007
> > >
> > > Gateway GM5478
> > >
> > > Vista Home Premium.
> > >
> > > This update issue started about 2 weeks ago. I don't think that I had a
> > > problem before this. My anti-virus PC-Cilliin is picking up that I have'nt
> > > updated...so I'm starting to worry.
> > >
> > > Thanks for any help.

As always, you should make sure that you have got a working system restore
point and *back up your computer's files* before you run any test, download
or install a new game, application, or *software update*, or you make
changes to your computer.
- -- ----

"seeburt" wrote:

> Do I need to back up my computer's files?
>
>
>
> "Engel" wrote:
>
> > Hello seeburt,
> >
> > 0x800B0100 -2146762496 TRUST_E_NOSIGNATURE No signature was present in the
> > subject
> >
> > Please try the solution given here;
> >
> > http://www.microsoft.com/communities...2-8e1a243078c1
> > - -- ---
> >
> > Next
> >
> > Start a free Windows Update support incident request:
> > https://support.microsoft.com/oas/de...spx?gprid=6527
> >
> > I hope this post is helpful, but we would highly appreciate it if you could
> > rate the pºst, and post back the solution provided by MS that works for you
> > so we can keep the community informed and saves somebody else the hours of
> > trawling through the web trying to find a solutiºn.
> > - -- --
> >
> >
> > "seeburt" wrote:
> >
> > > One other thing, MacAfee (trial) was the original AV on this computer. I
> > > removed it as per Mac website.
> > >
> > > seeburt
> > >
> > > "seeburt" wrote:
> > >
> > > > I have been reading posts for about 2 weeks and have yet to find much that
> > > > seems to be a definative answer when approaching this error:
> > > >
> > > > I purchased my system in August 2007
> > > >
> > > > Gateway GM5478
> > > >
> > > > Vista Home Premium.
> > > >
> > > > This update issue started about 2 weeks ago. I don't think that I had a
> > > > problem before this. My anti-virus PC-Cilliin is picking up that I have'nt
> > > > updated...so I'm starting to worry.
> > > >
> > > > Thanks for any help.

Engel,

I followed the instructions as stated: I decided to do the upgrade off the
disc instead of through the internet. I figured if all was fine I could
update ;ater. I am at the point where the screen says "Completing
upgrade..." I know the screen also says that "Your upgrad may take several
hours to complete": It has been about 3. The status bar is about 2/3 complete
and has not move for about an hour. My cursor is also not functioning. I'm
afraid that I'm "frozen up".

How long should I continue to wait before I pull the plug? (Literally)

seeburt



"Engel" wrote:

> As always, you should make sure that you have got a working system restore
> point and *back up your computer's files* before you run any test, download
> or install a new game, application, or *software update*, or you make
> changes to your computer.
> - -- ----
>
> "seeburt" wrote:
>
> > Do I need to back up my computer's files?
> >
> >
> >
> > "Engel" wrote:
> >
> > > Hello seeburt,
> > >
> > > 0x800B0100 -2146762496 TRUST_E_NOSIGNATURE No signature was present in the
> > > subject
> > >
> > > Please try the solution given here;
> > >
> > > http://www.microsoft.com/communities...2-8e1a243078c1
> > > - -- ---
> > >
> > > Next
> > >
> > > Start a free Windows Update support incident request:
> > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > >
> > > I hope this post is helpful, but we would highly appreciate it if you could
> > > rate the pºst, and post back the solution provided by MS that works for you
> > > so we can keep the community informed and saves somebody else the hours of
> > > trawling through the web trying to find a solutiºn.
> > > - -- --
> > >
> > >
> > > "seeburt" wrote:
> > >
> > > > One other thing, MacAfee (trial) was the original AV on this computer. I
> > > > removed it as per Mac website.
> > > >
> > > > seeburt
> > > >
> > > > "seeburt" wrote:
> > > >
> > > > > I have been reading posts for about 2 weeks and have yet to find much that
> > > > > seems to be a definative answer when approaching this error:
> > > > >
> > > > > I purchased my system in August 2007
> > > > >
> > > > > Gateway GM5478
> > > > >
> > > > > Vista Home Premium.
> > > > >
> > > > > This update issue started about 2 weeks ago. I don't think that I had a
> > > > > problem before this. My anti-virus PC-Cilliin is picking up that I have'nt
> > > > > updated...so I'm starting to worry.
> > > > >
> > > > > Thanks for any help.

Hi seeburt,

If by this time you still waiting (I hope not)

If is a OEM
Contact Gateway tech support for help with their product.
<http://www.gateway.com/> or they 800 number.


If a retail
Open a free Support Incident, seeburt

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates or using Automatic
Updates. When you call, clearly state your problem. Tell them what you see
in Event Viewer.


In other countries, see <http://support.microsoft.com/security> "No-Charge
Support...for virus and other security-related" issues in right-hand menu for
localized contact information.


For more information about how to contact Microsoft for support issues,
visit the International Support Web site:

<https://support.microsoft.com/common/international.aspx>

--




"seeburt" wrote:

> Engel,
>
> I followed the instructions as stated: I decided to do the upgrade off the
> disc instead of through the internet. I figured if all was fine I could
> update ;ater. I am at the point where the screen says "Completing
> upgrade..." I know the screen also says that "Your upgrad may take several
> hours to complete": It has been about 3. The status bar is about 2/3 complete
> and has not move for about an hour. My cursor is also not functioning. I'm
> afraid that I'm "frozen up".
>
> How long should I continue to wait before I pull the plug? (Literally)
>
> seeburt
>
>
>
> "Engel" wrote:
>
> > As always, you should make sure that you have got a working system restore
> > point and *back up your computer's files* before you run any test, download
> > or install a new game, application, or *software update*, or you make
> > changes to your computer.
> > - -- ----
> >
> > "seeburt" wrote:
> >
> > > Do I need to back up my computer's files?
> > >
> > >
> > >
> > > "Engel" wrote:
> > >
> > > > Hello seeburt,
> > > >
> > > > 0x800B0100 -2146762496 TRUST_E_NOSIGNATURE No signature was present in the
> > > > subject
> > > >
> > > > Please try the solution given here;
> > > >
> > > > http://www.microsoft.com/communities...2-8e1a243078c1
> > > > - -- ---
> > > >
> > > > Next
> > > >
> > > > Start a free Windows Update support incident request:
> > > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > > >
> > > > I hope this post is helpful, but we would highly appreciate it if you could
> > > > rate the pºst, and post back the solution provided by MS that works for you
> > > > so we can keep the community informed and saves somebody else the hours of
> > > > trawling through the web trying to find a solutiºn.
> > > > - -- --
> > > >
> > > >
> > > > "seeburt" wrote:
> > > >
> > > > > One other thing, MacAfee (trial) was the original AV on this computer. I
> > > > > removed it as per Mac website.
> > > > >
> > > > > seeburt
> > > > >
> > > > > "seeburt" wrote:
> > > > >
> > > > > > I have been reading posts for about 2 weeks and have yet to find much that
> > > > > > seems to be a definative answer when approaching this error:
> > > > > >
> > > > > > I purchased my system in August 2007
> > > > > >
> > > > > > Gateway GM5478
> > > > > >
> > > > > > Vista Home Premium.
> > > > > >
> > > > > > This update issue started about 2 weeks ago. I don't think that I had a
> > > > > > problem before this. My anti-virus PC-Cilliin is picking up that I have'nt
> > > > > > updated...so I'm starting to worry.
> > > > > >
> > > > > > Thanks for any help.

LOL!

No I pulled the plug!

I will call Gateway in the morning.

I may give the internet upgrade a try before I call Gateway.
Let me ask you this, I do know that they partition the OS from the other
applications...now that I think of it maybe your right.

I'll be sure to post back with results.

I appreciate your follow up on my issue

Sincerely,

seeburt

Couldn't hurt...right?

"Engel" wrote:

> Hi seeburt,
>
> If by this time you still waiting (I hope not)
>
> If is a OEM
> Contact Gateway tech support for help with their product.
> <http://www.gateway.com/> or they 800 number.
>
>
> If a retail
> Open a free Support Incident, seeburt
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> support calls that are associated with security updates or using Automatic
> Updates. When you call, clearly state your problem. Tell them what you see
> in Event Viewer.
>
>
> In other countries, see <http://support.microsoft.com/security> "No-Charge
> Support...for virus and other security-related" issues in right-hand menu for
> localized contact information.
>
>
> For more information about how to contact Microsoft for support issues,
> visit the International Support Web site:
>
> <https://support.microsoft.com/common/international.aspx>
>
> --
>
>
>
>
> "seeburt" wrote:
>
> > Engel,
> >
> > I followed the instructions as stated: I decided to do the upgrade off the
> > disc instead of through the internet. I figured if all was fine I could
> > update ;ater. I am at the point where the screen says "Completing
> > upgrade..." I know the screen also says that "Your upgrad may take several
> > hours to complete": It has been about 3. The status bar is about 2/3 complete
> > and has not move for about an hour. My cursor is also not functioning. I'm
> > afraid that I'm "frozen up".
> >
> > How long should I continue to wait before I pull the plug? (Literally)
> >
> > seeburt
> >
> >
> >
> > "Engel" wrote:
> >
> > > As always, you should make sure that you have got a working system restore
> > > point and *back up your computer's files* before you run any test, download
> > > or install a new game, application, or *software update*, or you make
> > > changes to your computer.
> > > - -- ----
> > >
> > > "seeburt" wrote:
> > >
> > > > Do I need to back up my computer's files?
> > > >
> > > >
> > > >
> > > > "Engel" wrote:
> > > >
> > > > > Hello seeburt,
> > > > >
> > > > > 0x800B0100 -2146762496 TRUST_E_NOSIGNATURE No signature was present in the
> > > > > subject
> > > > >
> > > > > Please try the solution given here;
> > > > >
> > > > > http://www.microsoft.com/communities...2-8e1a243078c1
> > > > > - -- ---
> > > > >
> > > > > Next
> > > > >
> > > > > Start a free Windows Update support incident request:
> > > > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > > > >
> > > > > I hope this post is helpful, but we would highly appreciate it if you could
> > > > > rate the pºst, and post back the solution provided by MS that works for you
> > > > > so we can keep the community informed and saves somebody else the hours of
> > > > > trawling through the web trying to find a solutiºn.
> > > > > - -- --
> > > > >
> > > > >
> > > > > "seeburt" wrote:
> > > > >
> > > > > > One other thing, MacAfee (trial) was the original AV on this computer. I
> > > > > > removed it as per Mac website.
> > > > > >
> > > > > > seeburt
> > > > > >
> > > > > > "seeburt" wrote:
> > > > > >
> > > > > > > I have been reading posts for about 2 weeks and have yet to find much that
> > > > > > > seems to be a definative answer when approaching this error:
> > > > > > >
> > > > > > > I purchased my system in August 2007
> > > > > > >
> > > > > > > Gateway GM5478
> > > > > > >
> > > > > > > Vista Home Premium.
> > > > > > >
> > > > > > > This update issue started about 2 weeks ago. I don't think that I had a
> > > > > > > problem before this. My anti-virus PC-Cilliin is picking up that I have'nt
> > > > > > > updated...so I'm starting to worry.
> > > > > > >
> > > > > > > Thanks for any help.

I just got off the phone with Gateway and 2 different techs told me that
their disc was set up for a full reinstall not as an upgrade...

They also said that Gateway computers should be upgraded through Big Fix. A
program/service they use to supply you with relevant upgrades and fixes. They
said to turn off Automatic Update and update through Big Fix.

They said that this error was related to XP.

seeburt

"seeburt" wrote:

> LOL!
>
> No I pulled the plug!
>
> I will call Gateway in the morning.
>
> I may give the internet upgrade a try before I call Gateway.
> Let me ask you this, I do know that they partition the OS from the other
> applications...now that I think of it maybe your right.
>
> I'll be sure to post back with results.
>
> I appreciate your follow up on my issue
>
> Sincerely,
>
> seeburt
>
> Couldn't hurt...right?
>
> "Engel" wrote:
>
> > Hi seeburt,
> >
> > If by this time you still waiting (I hope not)
> >
> > If is a OEM
> > Contact Gateway tech support for help with their product.
> > <http://www.gateway.com/> or they 800 number.
> >
> >
> > If a retail
> > Open a free Support Incident, seeburt
> >
> > Customers in the U.S. and Canada can receive technical support from
> > Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> > support calls that are associated with security updates or using Automatic
> > Updates. When you call, clearly state your problem. Tell them what you see
> > in Event Viewer.
> >
> >
> > In other countries, see <http://support.microsoft.com/security> "No-Charge
> > Support...for virus and other security-related" issues in right-hand menu for
> > localized contact information.
> >
> >
> > For more information about how to contact Microsoft for support issues,
> > visit the International Support Web site:
> >
> > <https://support.microsoft.com/common/international.aspx>
> >
> > --
> >
> >
> >
> >
> > "seeburt" wrote:
> >
> > > Engel,
> > >
> > > I followed the instructions as stated: I decided to do the upgrade off the
> > > disc instead of through the internet. I figured if all was fine I could
> > > update ;ater. I am at the point where the screen says "Completing
> > > upgrade..." I know the screen also says that "Your upgrad may take several
> > > hours to complete": It has been about 3. The status bar is about 2/3 complete
> > > and has not move for about an hour. My cursor is also not functioning. I'm
> > > afraid that I'm "frozen up".
> > >
> > > How long should I continue to wait before I pull the plug? (Literally)
> > >
> > > seeburt
> > >
> > >
> > >
> > > "Engel" wrote:
> > >
> > > > As always, you should make sure that you have got a working system restore
> > > > point and *back up your computer's files* before you run any test, download
> > > > or install a new game, application, or *software update*, or you make
> > > > changes to your computer.
> > > > - -- ----
> > > >
> > > > "seeburt" wrote:
> > > >
> > > > > Do I need to back up my computer's files?
> > > > >
> > > > >
> > > > >
> > > > > "Engel" wrote:
> > > > >
> > > > > > Hello seeburt,
> > > > > >
> > > > > > 0x800B0100 -2146762496 TRUST_E_NOSIGNATURE No signature was present in the
> > > > > > subject
> > > > > >
> > > > > > Please try the solution given here;
> > > > > >
> > > > > > http://www.microsoft.com/communities...2-8e1a243078c1
> > > > > > - -- ---
> > > > > >
> > > > > > Next
> > > > > >
> > > > > > Start a free Windows Update support incident request:
> > > > > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > > > > >
> > > > > > I hope this post is helpful, but we would highly appreciate it if you could
> > > > > > rate the pºst, and post back the solution provided by MS that works for you
> > > > > > so we can keep the community informed and saves somebody else the hours of
> > > > > > trawling through the web trying to find a solutiºn.
> > > > > > - -- --
> > > > > >
> > > > > >
> > > > > > "seeburt" wrote:
> > > > > >
> > > > > > > One other thing, MacAfee (trial) was the original AV on this computer. I
> > > > > > > removed it as per Mac website.
> > > > > > >
> > > > > > > seeburt
> > > > > > >
> > > > > > > "seeburt" wrote:
> > > > > > >
> > > > > > > > I have been reading posts for about 2 weeks and have yet to find much that
> > > > > > > > seems to be a definative answer when approaching this error:
> > > > > > > >
> > > > > > > > I purchased my system in August 2007
> > > > > > > >
> > > > > > > > Gateway GM5478
> > > > > > > >
> > > > > > > > Vista Home Premium.
> > > > > > > >
> > > > > > > > This update issue started about 2 weeks ago. I don't think that I had a
> > > > > > > > problem before this. My anti-virus PC-Cilliin is picking up that I have'nt
> > > > > > > > updated...so I'm starting to worry.
> > > > > > > >
> > > > > > > > Thanks for any help.