Ivo,
> NIS 16.7.2.1
The above is the *most* likely cause of the updating issue.
0x80240020 WU_E_NO_INTERACTIVE_USER
Operation did not complete because there is no logged-on interactive user.
0x800704DD ERROR_NOT_LOGGED_ON
The operation being requested was not performed because the user has not
logged on to the network. The specified service does not exist.
You have 2 choices:
1) How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353
Clean boot XP, ensure the native XP firewall is enabled, then update it.
If the system updates successfully, then NIS is the culprit. IF not,
check the information below about installing the latest Version of the
Windows Update Agent.
2) Uninstall NIS, reboot, run the Norton Removal Tool, reboot, install
security software that is compatible with Windows, and reboot again.
Since you neglected to include the Version of the Windows Update Agent
(WUA) that is included in the WindowsUpdate.log, please check to see if
it looks *exactly* like this:
2009-11-12 08:01:12:351 980 3d0 Setup *********** Setup: Checking
whether self-update is required ***********
2009-11-12 08:01:12:351 980 3d0 Setup * Inf file:
D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
2009-11-12 08:01:12:471 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-11-12 08:01:12:551 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-11-12 08:01:12:561 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226,
required version = 7.4.7600.226
2009-11-12 08:01:12:561 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-11-12 08:01:12:561 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-11-12 08:01:12:571 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226,
required version = 7.4.7600.226
2009-11-12 08:01:12:571 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-11-12 08:01:12:581 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226,
required version = 7.4.7600.226
2009-11-12 08:01:12:631 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-11-12 08:01:12:661 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226,
required version = 7.4.7600.226
2009-11-12 08:01:12:661 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-11-12 08:01:12:661 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-11-12 08:01:12:701 980 3d0 Setup Update NOT required for
D:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
If the version is less than 7.4.7600.226, download it from here *after*
the system is clean booted and *save* it:
http://download.windowsupdate.com/wi...gent30-x86.exe
When the download completes close *all* open windows and programs.
Stop the Automatic Update service and BITS, if it's been Started, by
opening a Command Prompt ( Start > Run > type in
cmd
Click OK )
At the prompt, type in and then press Enter after *each* command
net stop wuauserv
net stop bits
Now install windowsupdateagent30-x86.exe
Restart the system to complete the WUA's installation.
The necessary services ( Automatic Updates and BITS ) should restart,
too, unless they've been Disabled in the Service Console.
( Start > Run > type in
services.msc
Click OK)
AU's startup type must be set to Automatic; BITS can be set to Manual.
MowGreen
===============
*-343-* FDNY
Never Forgotten
===============
banthecheck.com
"Security updates should *never* have *non-security content* prechecked"
Ivo wrote:
> Previous posts didn't help anything so a new thread:
>
> WinUpdateLog shows:
> 2009-11-12 20:14:38:015 628 1278 Agent * WARNING: Exit code = 0x80240020
> 2009-11-12 20:14:38:015 628 1278 Agent *********
> 2009-11-12 20:14:38:015 628 1278 Agent ** END ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2009-11-12 20:14:38:015 628 1278 Agent *************
> 2009-11-12 20:14:38:015 628 1278 Agent WARNING: WU client failed installing
> updates with error 0x80240020
> 2009-11-12 20:14:38:031 4668 107c COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2009-11-12 20:14:38:031 4668 107c COMAPI - Install call failed
> 2009-11-12 20:14:38:031 4668 107c COMAPI - Reboot required = No
> 2009-11-12 20:14:38:031 4668 107c COMAPI - WARNING: Exit code =
> 0x80240FFF; Call error code = 0x80240020
> 2009-11-12 20:14:38:031 4668 107c COMAPI ---------
> 2009-11-12 20:14:38:031 4668 107c COMAPI -- END -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2009-11-12 20:14:38:031 4668 107c COMAPI -------------
> 2009-11-12 20:14:38:812 4668 13d8 COMAPI WARNING: Operation failed due to
> earlier error, hr=80240020
> 2009-11-12 20:14:38:828 628 db8 Service WARNING: GetUserTokenFromSessionId
> failed with error 800704dd for session 0
> 2009-11-12 20:14:38:843 628 320 Service WARNING: GetUserTokenFromSessionId
> failed with error 800704dd for session 0
>
> WXPP latest SP, Office 2007 enterprise, NIS 16.7.2.11.
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