sometime it helps to use the search functio
ripbox;623221 Wrote:
> if you are unable to find pending.xml the try running Error checkin
> this fixed it for me :
> the chances are also if you have still been unable to fix this till no
> you will have other updates that will also not instal
> and without these updates you cannot install SP
>
> solution directions
>
> start - computer - right click C:/ - properties - tools - Erro
> checking - check now - reboot - wait for vista to boot fully (no HD
> activities) - start - control panel - windows update - check for update
> (don't skip this part) - reboot - install SP1 - enjoy :
this may not solve the problem for you however i spent many hour
with Microsoft working to fix this error and this was the final solutio
that Microsoft for got to tell me till i tried it mysel
here are Microsoft's solution
I would like inform you, that the issue you are experiencing migh
occur due to some Windows Vista corrupt or missing files, for which w
may have to redirect you to the Windows Vista Support team.
::Please be assured that I will try my best to assist you i
resolving the issue via email support
:
::Please try the below mentioned step and see if the issue get
resolved::
::SUGGESTION 1::
::==============:
::We have found that this issue can occur if any third party softwar
is conflicting with the Windows Update Site. If you have Zone Alarm
Norton, McAfee or other Antivirus or firewall software installed on you
system, the third party software can conflict with the Windows Updat
Site hence I would sincerely request you to kindly disable this softwar
while accessing the site and this should resolve the issue for you
Please remember to enable the Windows firewall on your interne
connection (if it is not already) before going online in case of Viru
problems.:
::SUGGESTION 2::
::==============:
*::*Delete all the components from Software Distribution folder: *::
::1. Click on Start, choose run type in cmd and click OK.:
::2. Type NET STOP WUAUSERV and press Enter. (Leave this window ope
for later use).:
::3. Open My Computer.:
::4. Find the folder c:\Windows\SoftwareDistribution:
::5. Delete all the components from the folde
(SoftwareDistribution).:
::6. Return to the black Window that opened in step 1 type NET STAR
WUAUSERV and click enter. :
::7. Close all the windows
::Please try the below mentioned step and see if the issue get
resolved
SUGGESTION 1
=============
We have found that this issue can occur if any third party software i
conflicting with the Windows Update Site. If you have Zone Alarm
Norton, McAfee or other Antivirus or firewall software installed on you
system, the third party software can conflict with the Windows Updat
Site hence I would sincerely request you to kindly disable this softwar
while accessing the site and this should resolve the issue for you
Please remember to enable the Windows firewall on your interne
connection (if it is not already) before going online in case of Viru
problems
SUGGESTION 2
=============
*Delete all the components from Software Distribution folder:
1. Click on Start, choose run type in cmd and click OK
2. Type NET STOP WUAUSERV and press Enter. (Leave this window open fo
later use)
3. Open My Computer
4. Find the folder c:\Windows\SoftwareDistributio
5. Delete all the components from the folder (SoftwareDistribution)
6. Return to the black Window that opened in step 1 type NET STAR
WUAUSERV and click enter.
7. Close all the windows.
please try the steps mentioned steps below and see if the issue get
resolved:
(Note: Please use Internet Explorer while updating Windows)
a. Click on Start, in search box type command. Right click on th
command and select the option 'Run as Administrator', click on OK t
continue
Type the following command mentioned below
Icacls c:\windows\winsxs /grant *your name*:
Assuming that user *your name* is logged into the machine
c. Navigate to the folder and delete the file pending.xml
d. Download and install the updated windows update agent 3.0 from th
website mentioned below.
'http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe'
(
http://download.windowsupdate.com/v7...gent30-x86.exe)
Save the above mentioned file on the desktop. Right click on the file
and select the option 'Run as Administrator'. Click on OK to continue.
Reboot the system and then try to install windows update.
If the issue still persists, then you will need to delete the
following keys in the registry.
Note: - Incorrect changes in the registry might lead to data loss or
you might need to format and reinstall operating system.
Click on Start -> and then press windows logo key on the keyboard + R
which will open Run box, type regedit and tap enter key.
Take the backup of the registry first. Select File and then select
Export from the menu. Save the file name as regbackp and save it to
separate location.
Delete the following keys from the registry
(+)HKEY_LOCAL_MACHINE\Components\
PendingXmldentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolving
Reboot the system if required and then try to update windows.
and the final mail from icrosoft
::Thank you for recent response for my mail.::
::I understand from your details the issue you are experiencing may
be related to some corrupt/missing files of Windows Vista::
::I would be glad to assist you, however, our team is specialized in
Windows Update/Microsoft update and your query is beyond our support
boundaries.
::
::I do, however, understand the urgency of this problem and the
inconvenience this may be causing you. This issue is best addressed
quickly and smoothly over the telephone with the assistance of our main
helpline.::
::In order to proceed I kindly request you to contact the Microsoft
main helpline on 0870 60 10 100.::
::And ask for Windows Vista support.::
::In closing, I would like to thank you for taking the time to
contact us and apologize for not being able to assist in this instance;
I trust the helpline will resolve your issues.::
::I would like to take this opportunity to thank you once again for
choosing Microsoft.::
::Regards,::
::Santosh::
::Microsoft Product Support Services 'Microsoft Help and Support'
(
http://support.microsoft.com/uk)::
::Microsoft Contact Centre (UK): 0870 60 10 100::
::Microsoft Contact Centre (Republic of Ireland): 1 850 940940::
::3 Easy Steps to Help Keep Your PC Secure: 'Protect Your PC in 3
Easy Steps' (
http://www.microsoft.com/uk/security/protect/alert.mspx)
now my solution: this worked for me
::start - computer - right click C:/ - properties - tools - Error
checking - check now - reboot - wait for vista to boot fully (no HDD
activities) - start - control panel - windows update - check for updates
(don't skip this part) - reboot
--
ripbox
* Core 2 Quad Q6600
* Abit IN9 32 MAX Motherboard
* 4 GB OCZ 4GB PC2-5400 Vista Upgrade (2x2GB)
* ASUS 8800 GTX x 1
* 150GB Raptor HDD
* 500GB Caviar HDD
* Vista Ultimate x64
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