Errro 0x80072EE2

I have a desktop loaded with XP Pro and Panda IS v7. I have also a laptop
loaded with XP Pro and Panda IS v7

The desktop I've had for some time. I've had no problem with downloading
and installing updates.

The laptop is a relatively new addition but I get the error code 0x80072EE2
when accessing the update site.

Now.......I've searched and I believe followed all recommended suggestions
and have established that the issue is down to the firewall. If I disable
the "permanent firewall protection" (leaving both the permanent file and mail
protection enabled), then I have no problem accessing the windows update site
and performing a scan. Re-enable and it stops working.

Their doesn't appear to be a lot of configuration options with the firewall
and I can't see any that would help (?). I can't understand why everything
is happily working on the desktop and yet not the laptop. Perhaps it's a
registry key or something ?? Can anyone assist - I don't want to change AV/FW
software

You may encounter temporary connection-related errors when you use Windows
Update or Microsoft Update to install updates:
http://support.microsoft.com/kb/836941

You do NOT want the Panda firewall and the Windows Firewall both enabled.
If disabling the former and enabling the latter resolves your problems,
contact Panda Support.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

barrowhill wrote:
> I have a desktop loaded with XP Pro and Panda IS v7. I have also a laptop
> loaded with XP Pro and Panda IS v7
>
> The desktop I've had for some time. I've had no problem with downloading
> and installing updates.
>
> The laptop is a relatively new addition but I get the error code
> 0x80072EE2
> when accessing the update site.
>
> Now.......I've searched and I believe followed all recommended suggestions
> and have established that the issue is down to the firewall. If I disable
> the "permanent firewall protection" (leaving both the permanent file and
> mail protection enabled), then I have no problem accessing the windows
> update site and performing a scan. Re-enable and it stops working.
>
> Their doesn't appear to be a lot of configuration options with the
> firewall
> and I can't see any that would help (?). I can't understand why
> everything
> is happily working on the desktop and yet not the laptop. Perhaps it's a
> registry key or something ?? Can anyone assist - I don't want to change
> AV/FW software

Thanks fro feedback.

I had previously read and followed this hence conclusion that firewall
issue. I'd done as suggested; disabled the former (Panda) and enabled the
latter (Windows) which resolved the problem. However, considering I'm using
the same piece of software with same OS but on a laptop as opposed to a
desktop I don't think the issue is with Panda. The desktop has been running
for for a good few years with no update issue. I'm at a loss as to undertand
why the laptop won't

I've reformatted and reloaded XP (Pro+SP2), Driver to enable networking
(other drivers yet to be loaded), and Panda IS v7 (as used on desktop). I
still have the same issue of error 0x80072EE2. NOTE: Update issue is with
Manual update. Having proved that I still have problem with this "minium"
config, I've turned on automatic updates.............updates being downloaded
!!!!????!!!!. Auto works, manual doesn't - very confusing. Any further
ideas that might help????


"PA Bear [MS MVP]" wrote:

> You may encounter temporary connection-related errors when you use Windows
> Update or Microsoft Update to install updates:
> http://support.microsoft.com/kb/836941
>
> You do NOT want the Panda firewall and the Windows Firewall both enabled.
> If disabling the former and enabling the latter resolves your problems,
> contact Panda Support.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> barrowhill wrote:
> > I have a desktop loaded with XP Pro and Panda IS v7. I have also a laptop
> > loaded with XP Pro and Panda IS v7
> >
> > The desktop I've had for some time. I've had no problem with downloading
> > and installing updates.
> >
> > The laptop is a relatively new addition but I get the error code
> > 0x80072EE2
> > when accessing the update site.
> >
> > Now.......I've searched and I believe followed all recommended suggestions
> > and have established that the issue is down to the firewall. If I disable
> > the "permanent firewall protection" (leaving both the permanent file and
> > mail protection enabled), then I have no problem accessing the windows
> > update site and performing a scan. Re-enable and it stops working.
> >
> > Their doesn't appear to be a lot of configuration options with the
> > firewall
> > and I can't see any that would help (?). I can't understand why
> > everything
> > is happily working on the desktop and yet not the laptop. Perhaps it's a
> > registry key or something ?? Can anyone assist - I don't want to change
> > AV/FW software
>
>

> ...considering I'm using
> the same piece of software with same OS but on a laptop as opposed to a
> desktop I don't think the issue is with Panda.

I do and I beg to differ with you.

Repost:
>> You do NOT want the Panda firewall and the Windows Firewall both enabled.
>> If disabling the former and enabling the latter resolves your problems,
>> contact Panda Support.
--
~PA Bear

barrowhill wrote:
> Thanks fro feedback.
>
> I had previously read and followed this hence conclusion that firewall
> issue. I'd done as suggested; disabled the former (Panda) and enabled the
> latter (Windows) which resolved the problem. However, considering I'm
> using
> the same piece of software with same OS but on a laptop as opposed to a
> desktop I don't think the issue is with Panda. The desktop has been
> running
> for for a good few years with no update issue. I'm at a loss as to
> undertand why the laptop won't
>
> I've reformatted and reloaded XP (Pro+SP2), Driver to enable networking
> (other drivers yet to be loaded), and Panda IS v7 (as used on desktop). I
> still have the same issue of error 0x80072EE2. NOTE: Update issue is
> with
> Manual update. Having proved that I still have problem with this "minium"
> config, I've turned on automatic updates.............updates being
> downloaded !!!!????!!!!. Auto works, manual doesn't - very confusing.
> Any further ideas that might help????
>
>
> "PA Bear [MS MVP]" wrote:
>> You may encounter temporary connection-related errors when you use
>> Windows
>> Update or Microsoft Update to install updates:
>> http://support.microsoft.com/kb/836941
>>
>> You do NOT want the Panda firewall and the Windows Firewall both enabled.
>> If disabling the former and enabling the latter resolves your problems,
>> contact Panda Support.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> barrowhill wrote:
>>> I have a desktop loaded with XP Pro and Panda IS v7. I have also a
>>> laptop
>>> loaded with XP Pro and Panda IS v7
>>>
>>> The desktop I've had for some time. I've had no problem with
>>> downloading
>>> and installing updates.
>>>
>>> The laptop is a relatively new addition but I get the error code
>>> 0x80072EE2
>>> when accessing the update site.
>>>
>>> Now.......I've searched and I believe followed all recommended
>>> suggestions
>>> and have established that the issue is down to the firewall. If I
>>> disable
>>> the "permanent firewall protection" (leaving both the permanent file and
>>> mail protection enabled), then I have no problem accessing the windows
>>> update site and performing a scan. Re-enable and it stops working.
>>>
>>> Their doesn't appear to be a lot of configuration options with the
>>> firewall
>>> and I can't see any that would help (?). I can't understand why
>>> everything
>>> is happily working on the desktop and yet not the laptop. Perhaps it's
>>> a
>>> registry key or something ?? Can anyone assist - I don't want to change
>>> AV/FW software