Exchange Activesync over internet: support code 0x85010006

Hi,

The past few days I have been attempting to get a WM5-based device to sync
directly with our Exchange 2003 server using ActiveSync. Our server is
running Exchange SP2 on a Win2k SP4 box and has all updates installed. This
exchange server is standalone so we are not in a frontend/backend
enviornment. The WM5-Based phone has been updated as well to its newest
software revisions.

I was able to fix most errors relating to SSL by installing the ROOT
certificate on the device. Other problems were resolved by following the
steps in KB 817379 to create a new Exchange virtual directory on the server.

Now I am stuck at the 0x85010006 (Your account in Microsoft Exchange Server
does not have permission to synchronize with your current settings. Contact
your Exchange Server administrator.) error and can not find a work-around
anywhere. When trying this on a Windows2003 SBS I get 0x85010004 with a
similar error message.

The account is enabled for mobile access and it is enabled globally on the
exchange server. The firewall does not seem to be the issue since ports 443
and 80 are allowed through to the exchange server and OWA and OMA work on the
device. SSL is not the problem since it is not set to be required (for
testing purposes) and I get the same error message whether I use SSL or not
on the device.

Any help would be much appreciated!

Andrew Satnik

Hi,
The error is listed on
http://www.pocketpcfaq.com/faqs/acti...nge_errors.php as:

The method is not allowed for use with an HTTP communication or protocol.

I do not have a fix for it listed.

--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm

"Andrew Satnik" <Andrew > wrote in message
news:7C738AE1-3DAD-41F1-AD23-...
> Hi,
>
> The past few days I have been attempting to get a WM5-based device to sync
> directly with our Exchange 2003 server using ActiveSync. Our server is
> running Exchange SP2 on a Win2k SP4 box and has all updates installed.
> This
> exchange server is standalone so we are not in a frontend/backend
> enviornment. The WM5-Based phone has been updated as well to its newest
> software revisions.
>
> I was able to fix most errors relating to SSL by installing the ROOT
> certificate on the device. Other problems were resolved by following the
> steps in KB 817379 to create a new Exchange virtual directory on the
> server.
>
> Now I am stuck at the 0x85010006 (Your account in Microsoft Exchange
> Server
> does not have permission to synchronize with your current settings.
> Contact
> your Exchange Server administrator.) error and can not find a work-around
> anywhere. When trying this on a Windows2003 SBS I get 0x85010004 with a
> similar error message.
>
> The account is enabled for mobile access and it is enabled globally on the
> exchange server. The firewall does not seem to be the issue since ports
> 443
> and 80 are allowed through to the exchange server and OWA and OMA work on
> the
> device. SSL is not the problem since it is not set to be required (for
> testing purposes) and I get the same error message whether I use SSL or
> not
> on the device.
>
> Any help would be much appreciated!
>
> Andrew Satnik