Exchange Help

Is there a way to prevent any and all e-mail from ever being deleted either
manually or automatically? I have a client that is involved in a lawsuit and
their Attorney has asked that I make sure ALL e-mail is preserved.
--
Thanks for your help.

"Northwest Upgrades Plus" <(donotspam)> wrote in
message news:61E2255C-871A-4A63-8F85-...
> Is there a way to prevent any and all e-mail from ever being deleted
> either
> manually or automatically? I have a client that is involved in a lawsuit
> and
> their Attorney has asked that I make sure ALL e-mail is preserved.
> --
> Thanks for your help.


You will need an archiving solution. On the low end, you can look into GFI's
product. On the high end, which has numerous additional features to search
the archives, Zantaz would be the solution, but for SBS, Zantax would be
overkill. Nice thing about archivers is you can reduce mailbox sizes, which
improves Exchange efficiency as well as reducing backup times.

Email archiving, email management and email compliance for ...GFI
MailArchiver - Email archiving and management software for Microsoft
Exchange Server that reduces reliance on PST files while also allowing ...
www.gfi.com/mailarchiver

If there is no budget for such a product, you can enable Journaling which
basicallyt it copies all emails inbound and outbound to a user mailbox that
you create, such as '.' That is set in the
Store properties.

--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among
responding engineers, and to help others benefit from your resolution.

Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA
2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer

For urgent issues, please contact Microsoft PSS directly. Please check
http://support.microsoft.com for regional support phone numbers.

What you can do, at least in the short term, is to enable the archiving
feature in Exchange. Create a mailbox or a public folder with appropriate
permissions - Anonymous needs Contributor, and make sure the owner is the
only one with anything that includes Delete permissions. Personally, when
I've done this, I've not given anyone else access of any kind besides the
business owner and myself. I've only used public folders, but it seems like
a mailbox would take advantage of single instance storage.

Once you've set up the mailbox or PF, go to ESM and expand Servers -> Your
SBS -> First Storage Group -> Mailbox Store -> Properties. On the General
tab, click the Archive box and select the location to archive to. Wait for
a few messages and check to make sure they're appearing in the target
location.

Depending on the volume of mail you're going to be archiving, you'll
eventually get unsatisfactory results (picture trying to search, sort, or
even display a folder with 100K messages). In that case, you're going to
have to either do some management (let the folder get to a certain size,
then start a new one), or seek out a 3rd party archiving solution. Also,
watch that you're not doing anything to cache the folder into the OST on a
client PC.


"Northwest Upgrades Plus" <(donotspam)> wrote in
message news:61E2255C-871A-4A63-8F85-...
> Is there a way to prevent any and all e-mail from ever being deleted
> either
> manually or automatically? I have a client that is involved in a lawsuit
> and
> their Attorney has asked that I make sure ALL e-mail is preserved.
> --
> Thanks for your help.

Ace - have you tried MailArchiver with the free database instead of SQL?
Any comments?


"Ace Fekay [MCT]" <> wrote in message
news:...
> "Northwest Upgrades Plus" <(donotspam)> wrote in
> message news:61E2255C-871A-4A63-8F85-...
>> Is there a way to prevent any and all e-mail from ever being deleted
>> either
>> manually or automatically? I have a client that is involved in a lawsuit
>> and
>> their Attorney has asked that I make sure ALL e-mail is preserved.
>> --
>> Thanks for your help.
>
>
> You will need an archiving solution. On the low end, you can look into
> GFI's product. On the high end, which has numerous additional features to
> search the archives, Zantaz would be the solution, but for SBS, Zantax
> would be overkill. Nice thing about archivers is you can reduce mailbox
> sizes, which improves Exchange efficiency as well as reducing backup
> times.
>
> Email archiving, email management and email compliance for ...GFI
> MailArchiver - Email archiving and management software for Microsoft
> Exchange Server that reduces reliance on PST files while also allowing ...
> www.gfi.com/mailarchiver
>
> If there is no budget for such a product, you can enable Journaling which
> basicallyt it copies all emails inbound and outbound to a user mailbox
> that you create, such as '.' That is set in
> the Store properties.
>
> --
> Ace
>
> This posting is provided "AS-IS" with no warranties or guarantees and
> confers no rights.
>
> Please reply back to the newsgroup or forum for collaboration benefit
> among responding engineers, and to help others benefit from your
> resolution.
>
> Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA
> 2003/2000, MCSA Messaging 2003
> Microsoft Certified Trainer
>
> For urgent issues, please contact Microsoft PSS directly. Please check
> http://support.microsoft.com for regional support phone numbers.
>

"Dave Nickason [SBS MVP]" <> wrote in message
news:...
> Ace - have you tried MailArchiver with the free database instead of SQL?
> Any comments?
>

Unfortunately, no, not yet. I've used Zantaz (Big server land!), but I have
a small customer that is considering an archive solution. I'll give it a go
and see how it works out, and will definitely let you know.

Ace

Northwest Upgrades Plus wrote:
> Is there a way to prevent any and all e-mail from ever being deleted either
> manually or automatically? I have a client that is involved in a lawsuit and
> their Attorney has asked that I make sure ALL e-mail is preserved.

Others have mentioned journalling, and I'd add that *any* email address
can be nominated as the destination, not just one within Exchange or
even on the same domain.

But I suspect from your description that it's not just future email
you're talking about, but the existing stored messages. The lawsuit
presumably concerns something which has already happened, and I can't
see anyone putting anything incriminating in an email from this point
onward.

I don't believe there's any 'one way process' that can be done by
someone to prevent someone else with equal credentials from undoing, if
you see what I mean, and I'm not sure there is any method for preventing
a user from deleting his/her own email. Even if there is, to be safe you
will need either to backup or export the existing email out of Exchange
and get it offline and into a safe place.

A full system backup will of course achieve that, but it's got to be
easier to store and restore from a deliberate export or Exchange-only
backup. If you already have a system backup dating from the time at
which the lawsuit commenced, this would off course be suitable and would
carry more credibility than a backup from some later time.

--
Joe