Exchange on SBS2003 wont allow connections other than OWA

All,

Following a forced rebuild of my SBS2003 server, the exchange part of
the server refuses to play. The symptoms are that email is coming in
and going out correctly, but users can only access exchange via
OWA. Mobile devices (Windows Mobile and Android) refuses to
connect, and outlook clients refuse to connect.

When i try to connect a mobile device (tried both Android and WM), the
users are marked as mobile users, there permissions allow mobile
access.

I have forms based authentication turned on – Under Exchange > Servers
> Protocols > HTTP> Exchange Virtual Server I have “enabled Forms
Based Authentication” ticked, compression High set.

Under IIS settings, I have my server > Web Sites> Default Web Site >
Directory security set with the certificate (which is picked up ok for
OWA), and under Authentication and access Control, the settings are:

Enable anonymous access is ticked (with the user name and password as
per the default), and both Integrated Windows Authentication and Basic
Authentication ticked. The default domain is set to
Dogsbodysystems.local as described below.

As far as the Outlook connection goes – no user can validate their
settings. Regardless of whether they go through the outlook setup of
mail, or use the control panel MAIL snap in, when they go to validate,
the message produced is “The connection to Microsoft Exchange is
unavailable. Outlook must be online or connected to complete”.

Does anybody have any idea what I can try, what is going on, or why
outlook/mobile devices refuse to connect?!?



Technical Details:

Server is running SBS2003 SP2, with exchange 2003 SP2 – exchange has
been reinstalled just in case, and SP2 reapplied

Server is running IIS and ISA 6.0, with external certification in
place.

Outlook clients are both 2003 and 2007

My computer is named : DOGBODYSYSTEMS

Exchange is named (via the exchange server management) : DOGSBODY

Domain is named : Dogsbodysystems.local

External web address is : www.dogsbodysystems.co.uk

(note in the above, “dogsbody” replaces my company name)

On Mar 28, 5:28*pm, JaffaB <jaffa_br...@yahoo.co.uk> wrote:
> All,
>
> Following a forced rebuild of my SBS2003 server, the exchange part of
> the server refuses to play. * The symptoms are that email is coming in
> and going out correctly, but users can only access exchange via
> OWA. * * Mobile devices (Windows Mobile and Android) refuses to
> connect, and outlook clients refuse to connect.
>
> When i try to connect a mobile device (tried both Android and WM), the
> users are marked as mobile users, there permissions allow mobile
> access.
>
> I have forms based authentication turned on – Under Exchange > Servers>Protocols > HTTP> Exchange Virtual Server I have “enabled Forms
>
> Based Authentication” ticked, compression High set.
>
> Under IIS settings, I have my server > Web Sites> Default Web Site >
> Directory security set with the certificate (which is picked up ok for
> OWA), and under Authentication and access Control, the settings are:
>
> Enable anonymous access is ticked (with the user name and password as
> per the default), and both Integrated Windows Authentication and Basic
> Authentication ticked. * The default domain is set to
> Dogsbodysystems.local as described below.
>
> As far as the Outlook connection goes – no user can validate their
> settings. * Regardless of whether they go through the outlook setup of
> mail, or use the control panel MAIL snap in, when they go to validate,
> the message produced is “The connection to Microsoft Exchange is
> unavailable. Outlook must be online or connected to complete”.
>
> Does anybody have any idea what I can try, what is going on, or why
> outlook/mobile devices refuse to connect?!?
>
> Technical Details:
>
> Server is running SBS2003 SP2, with exchange 2003 SP2 – exchange has
> been reinstalled just in case, and SP2 reapplied
>
> Server is running IIS and ISA 6.0, with external certification in
> place.
>
> Outlook clients are both 2003 and 2007
>
> My computer is named : DOGBODYSYSTEMS
>
> Exchange is named (via the exchange server management) : DOGSBODY
>
> Domain is named : Dogsbodysystems.local
>
> External web address is :www.dogsbodysystems.co.uk
>
> (note in the above, “dogsbody” replaces my company name)

Just another thought. Despite the fact that I created the users
using the user Wizard on the SBS2003 server console, if I look under
the

Server managment > Advanced Management > Active directories Users and
Computers > myserver.local > Users... it does not list any of the
users that I have created.

Should it? Why didnt it?

On Mon, 28 Mar 2011 12:24:45 -0700 (PDT)
JaffaB <> wrote:

>
> Just another thought. Despite the fact that I created the users
> using the user Wizard on the SBS2003 server console, if I look under
> the
>
> Server managment > Advanced Management > Active directories Users and
> Computers > myserver.local > Users... it does not list any of the
> users that I have created.
>
> Should it? Why didnt it?

No, they're under the MyBusiness OU or something similar, I can't recall
exactly at the moment. People putting users in the usual Windows AD
location have problems in SBS. You'll also find the Contacts for the
Exchange Global Address List under that OU.

--
Joe

On Mar 28, 8:52*pm, Joe <j...@jretrading.com> wrote:
> On Mon, 28 Mar 2011 12:24:45 -0700 (PDT)
>
> JaffaB <jaffa_br...@yahoo.co.uk> wrote:
>
> > Just another thought. * Despite the fact that I created the users
> > using the user Wizard on the SBS2003 server console, if I look under
> > the
>
> > Server managment > Advanced Management > Active directories Users and
> > Computers > myserver.local > Users... it does not list any of the
> > users that I have created.
>
> > Should it? * Why didnt it?
>
> No, they're under the MyBusiness OU or something similar, I can't recall
> exactly at the moment. People putting users in the usual Windows AD
> location have problems in SBS. You'll also find the Contacts for the
> Exchange Global Address List under that OU.
>
> --
> Joe

Further updates. I have found the problem (I think), but I cannot
see why it happens.

Basically, the Microsoft Exchange information Store is not running (it
is set to automatic start).

But, if I manually start it, it runs, and everything is good. But,
the moment a mobile user tries to activesync I get three Event logs,
followed by the MEIS stopping. The event logs are:

1) VsJITDebugger - An unexpected win32 exception occurred in store.exe
(7036). Event ID 4096

2) EventID 1005 - Unexpected error <<0xc1050000 - Network problems are
preventing connection to the Microsoft Exchange Server computer. An
unexpected unknown error has occured. Microst Exchange Server
Information Store Id no: 80040115-0514-000006bf>> occured

3) Unexpected Exchange mailbox Server error: Server
(myserver.mydoimain.local) User : (a ) HTTP status
code : [503]. Verify that the Exchange mailbox Server is working
correctly - Event ID 3005

Help!

"JaffaB" <> wrote in message
news:4447f562-1fa4-4dbb-ae42-...
> On Mar 28, 8:52 pm, Joe <j...@jretrading.com> wrote:
> > On Mon, 28 Mar 2011 12:24:45 -0700 (PDT)
> >
> > JaffaB <jaffa_br...@yahoo.co.uk> wrote:
> >
> > > Just another thought. Despite the fact that I created the users
> > > using the user Wizard on the SBS2003 server console, if I look under
> > > the
> >
> > > Server managment > Advanced Management > Active directories Users and
> > > Computers > myserver.local > Users... it does not list any of the
> > > users that I have created.
> >
> > > Should it? Why didnt it?
> >
> > No, they're under the MyBusiness OU or something similar, I can't recall
> > exactly at the moment. People putting users in the usual Windows AD
> > location have problems in SBS. You'll also find the Contacts for the
> > Exchange Global Address List under that OU.
>
> Further updates. I have found the problem (I think), but I cannot
> see why it happens.

This does look like progress to me.

> Basically, the Microsoft Exchange information Store is not running (it
> is set to automatic start).
>
> But, if I manually start it, it runs, and everything is good. But,
> the moment a mobile user tries to activesync I get three Event logs,
> followed by the MEIS stopping. The event logs are:
>
> 1) VsJITDebugger - An unexpected win32 exception occurred in store.exe
> (7036). Event ID 4096

The thing to remember about error logs is that typically its only the first
which is significant. I'm assuming that your VsJITDebugger exception is the
first and that the other two followed on chronologically. In which case the
store failed and the other two errors look like they are simply a
consequence of the store having failed.

I would *guess* that there is a corruption in your information store. This
is a best guess on my part, so I could be wrong (and I'm not sure how a
corruption would account for mobile users having access but not others).

I know the errors look different but I'd start with these two links:
http://support.microsoft.com/kb/313184
http://www.mike-tech.com/article.php...k3&article=304

Also, what anti-virus do you have running on the server? and is it set to
ignore the folder exchange uses for the information store? (C:\Program
Files\Exchsrvr\MDBDATA I think.)

> 2) EventID 1005 - Unexpected error <<0xc1050000 - Network problems are
> preventing connection to the Microsoft Exchange Server computer. An
> unexpected unknown error has occured. Microst Exchange Server
> Information Store Id no: 80040115-0514-000006bf>> occured
>
> 3) Unexpected Exchange mailbox Server error: Server
> (myserver.mydoimain.local) User : (a ) HTTP status
> code : [503]. Verify that the Exchange mailbox Server is working
> correctly - Event ID 3005
>
> Help!

Please let us know how you get on.
--
Brian Cryer
http://www.cryer.co.uk/brian