Exchange System Manager failed to retrieve queues error 0x800706D9

I have an SBS 2003 SP2

Suddenly Exchange stooped working, there are no error messages in the Event
log.
Users can send anything, servers does not send any of the auto reports, no
new emails are received.

I see following 2 error messages under Queues in the Exchange tree:

1. Exchange System Manager failed to retrieve queues for the SMTP Virtual
Server (error code = 0x800706D9). Check the event log and verify that the
required services are running.

2. Exchange System Manager failed to retrieve queues for the X400 protocol
(error code = 0x800706D9). Check the event log and verify that the required
services are running.

Correction: Users can not send anything, although Outlook shows connected to
Exchange server.

"Fay4" wrote:

> I have an SBS 2003 SP2
>
> Suddenly Exchange stooped working, there are no error messages in the Event
> log.
> Users can send anything, servers does not send any of the auto reports, no
> new emails are received.
>
> I see following 2 error messages under Queues in the Exchange tree:
>
> 1. Exchange System Manager failed to retrieve queues for the SMTP Virtual
> Server (error code = 0x800706D9). Check the event log and verify that the
> required services are running.
>
> 2. Exchange System Manager failed to retrieve queues for the X400 protocol
> (error code = 0x800706D9). Check the event log and verify that the required
> services are running.
>
>

Have you verified that all the services are running, including SMTP? In the
absence of log errors, and if all the services are running, I'd start by
restarting all the services, or just rebooting the server - then recheck the
system and application logs to see if any services failed to restart. You
should get some useful log entries when the services start (or fail to
start).


"Fay4" <> wrote in message
news:763C5563-3002-44B1-8D6A-...
> Correction: Users can not send anything, although Outlook shows connected
> to
> Exchange server.
>
> "Fay4" wrote:
>
>> I have an SBS 2003 SP2
>>
>> Suddenly Exchange stooped working, there are no error messages in the
>> Event
>> log.
>> Users can send anything, servers does not send any of the auto reports,
>> no
>> new emails are received.
>>
>> I see following 2 error messages under Queues in the Exchange tree:
>>
>> 1. Exchange System Manager failed to retrieve queues for the SMTP Virtual
>> Server (error code = 0x800706D9). Check the event log and verify that
>> the
>> required services are running.
>>
>> 2. Exchange System Manager failed to retrieve queues for the X400
>> protocol
>> (error code = 0x800706D9). Check the event log and verify that the
>> required
>> services are running.
>>
>>

I've already tried restarting the server, it did not help, and there were no
errors in the Event log after restart.
I also restart the services multiple times and did not find any errors
either. Just restartarted Microsoft Exchange System Atendant, all came back
up without errors.
Just restarted the SMTP service. The last 2 msgs in the event log, after a
number of others (not errors):
SMTP service instance 1 has been stopped.
Teh status of the SMPT service is Started in the Services window.


"Dave Nickason [SBS MVP]" wrote:

> Have you verified that all the services are running, including SMTP? In the
> absence of log errors, and if all the services are running, I'd start by
> restarting all the services, or just rebooting the server - then recheck the
> system and application logs to see if any services failed to restart. You
> should get some useful log entries when the services start (or fail to
> start).
>
>
> "Fay4" <> wrote in message
> news:763C5563-3002-44B1-8D6A-...
> > Correction: Users can not send anything, although Outlook shows connected
> > to
> > Exchange server.
> >
> > "Fay4" wrote:
> >
> >> I have an SBS 2003 SP2
> >>
> >> Suddenly Exchange stooped working, there are no error messages in the
> >> Event
> >> log.
> >> Users can send anything, servers does not send any of the auto reports,
> >> no
> >> new emails are received.
> >>
> >> I see following 2 error messages under Queues in the Exchange tree:
> >>
> >> 1. Exchange System Manager failed to retrieve queues for the SMTP Virtual
> >> Server (error code = 0x800706D9). Check the event log and verify that
> >> the
> >> required services are running.
> >>
> >> 2. Exchange System Manager failed to retrieve queues for the X400
> >> protocol
> >> (error code = 0x800706D9). Check the event log and verify that the
> >> required
> >> services are running.
> >>
> >>
>
>

"maxv" <> wrote in message
news:...
>
> Have you solve your problem. I have the same now. Incoming mail works
> but not outgoing.. I have the same error message.
>
> Thanks.
>
> Max
>
>
> --
> maxv

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--
Ace

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Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA
2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer

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