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Explorer closes and restarts by itself

 
 
ycsha
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      05-01-2008
After Vista SP1 was installed, the problem that IE Explorer closes and
restarts by itself still happens. Does anyone know why?
Thanks in advance for any help.
 
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zachd [MSFT]
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      05-01-2008

What's the specific fault data--
http://zachd.com/pss/pss.html#bucket
for that crash according to the Problem Reports and Solutions Center control
panel?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"ycsha" <> wrote in message
news:761F07C0-F1D3-440E-8D86-...
> After Vista SP1 was installed, the problem that IE Explorer closes and
> restarts by itself still happens. Does anyone know why?
> Thanks in advance for any help.


 
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Frank Saunders MS-MVP IE,OE/WM
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      05-02-2008
"ycsha" <> wrote in message
news:761F07C0-F1D3-440E-8D86-...
> After Vista SP1 was installed, the problem that IE Explorer closes and
> restarts by itself still happens. Does anyone know why?
> Thanks in advance for any help.


I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders MS-MVP IE,OE/WM
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