If I knew what problem I may have experienced that this was supposed to
resolve I would be slightly happier... [I have had crashes of Windows
Explorer - usually after working on folder views on a network drive... was
that it? I don't know. "Calculating time remaining" - something this KB
update also apparentkly addresses is still screwy insofar as it continues to
calculate and display after hitting "Cancel" to a delete confirmation
dialogue... but it's probably better than it was]
Problem and Solution centre merely said "Follow these steps to solve the
problem with Windows Vista. This problem was caused by Windows Vista, which
was created by Microsoft Corporation. A solution is available that will
solve this problem..." - it didn't say *what* problem and the KB article
lists many things that KB938979 is supposed to address, so I was none the
wiser.
"Not valid" does not equal "Is already installed" in my vocabulary, it
suggests e.g. that one mistakenly downloaded the 64-bit problem - which I
hadn't (or e.g. corruption in SoftwareDistribution). It certainly *appeared*
later that it had already been installed (in August 2007) but I realised
shortcomings in the "search" feature may have caused me to miss it (no
substring matches on pure numbers... must type e.g. "KB938" to find it, or
"*938*"..; very annoying - so many updates it's impossible to reliably
search by eye).
But, since I was looking at the Problem and Solution centre in November, and
re-submitted all ~250 problems my primary Q was: why suggest an update
that's already installed?
Either it wasn't installed and when it did install (after clearing
SoftwareDistribution) it backdated itself somehow, or it was installed and
should never have been offered as a "solution".
I am still very confused about the whole thing - after many (slow, low
quality) emails from MS Update Support, they wish me to telephone... but
it's a "premium rate" line whose costs I am not prepared to bear... I'm
waiting for them to call me...
All I know is I am not alone with the "not valid" situation and KB938979...
(see elsewhere in these newsgroups, or search the web for KB938979 and "not
valid" and see what turns up)
One thing I would love to know, having destroyed the integrity of my update
history by clearing SoftwareDistribution, is whether I should remove ALL
updates and let Windows get everything again... however I feel that would be
asking for trouble (and how many re-boots?)
Julian
--
Julian I-Do-Stuff
Some Vista stuff, but mostly just Stuff at
http://berossus,blogspot.com
"zachd [MSFT]" <> wrote in message
news:%...
>
> I'm confused by your comments - are you hitting this crash too? If so,
> what's the fault data for the crash?
>
> The "not valid" probably in your case means that it's already applied.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --
>
> "Julian" <> wrote in message
> news:...
>> That recommendation has caused me no end of problems - check to see if it
>> is already installed (update history AND installed updates - ?Progams
>> control panel).
>>
>> If it isn't, do try to install it (if you *really* need to) - but don't
>> be surprised if it fails as "not valid" for your system or there is any
>> suggestion of corruption to the SoftwareDistribution folder (which,
>> unless there is additional evidence, is probably OK); in the absence of
>> news (confirmation or denial) from MS it seems that the 32-bit version
>> (at least) is screwed up.
>>
>> --
>> Julian I-Do-Stuff
>> Some Vista stuff, but mostly just Stuff at http://berossus,blogspot.com
>>
>>
>> "zachd [MSFT]" <> wrote in message
>> news:...
>>>
>>> What's the fault data for that crash:
>>> http://zachd.com/pss/pss.html#bucket
>>> ?
>>>
>>> --
>>> Speaking for myself only.
>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>> --
>>>
>>> "Raymond Bounds" <Raymond > wrote in
>>> message news:59871DED-6658-44D3-B2E9-...
>>>> Hello all,
>>>>
>>>> I am using Vista Ultimate on a HP ZD8333CL Laptop. The last 2 weeks
>>>> explorer
>>>> has random crashes. It keeps refering to KB938979. The KB is already
>>>> installed. I have uninstalled and reinstalled the patch.
>>>>
>>>> I have uninstalled the patch and explorer will still crash. Does not do
>>>> it
>>>> every time.
>>>>
>>>> Any solutions
>>>
>>>
>>
>
>
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