In Control Panel choose Problem Reports and Solutions (type problem in
Start's searchbox), go to Problem History, right click your error and choose
Check For Solution. You can also examine the details.
In Administrative Tools choose Reliability and Performance Monitor and
choose MonitoringTools then Reliability Monitor (type Reliability in search
on Start) . This list is a chart of software installs, uninstalls, Windows
updates, and crashes by date. See if your crashes started happening after
you installed or uninstalled something.
Also d/l
http://www.nirsoft.net/utils/shexview.html
Disable all non microsoft shell extensions and reenable one by one if it
helps.
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..
--
"Jim T" <> wrote in message
news:...
>
> Thanks for the quick reply.
> I performed REGEDIT under both users but it has not made any difference
> after power off reboot.
> I still get the same message after logging on with original user. i.e.
> Windows Explorer has stopped working. A problem caused the program to
> stop working correctly. Windows will close the program and notify you
> if a solution is available. Then goes to black screen.
> Alt+ctr+del gets me to task manager where I can start a few basic apps
> but not explorer.
> Running VISTA ultimate with SP2 build 6002
> The problem appeared to occur after some updates.
> SP2 was installed 25 Oct KB948465
> Followed by .NET Framework KB094470 on 28 Oct
> The problem occurred after that.
> It is possible that the laptop was powered off during subsequent auto
> updates that were not apparent.
>
>
> --
> Jim T
> ------------------------------------------------------------------------
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