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Explorer Needs to Restart, 2nd Try.....

 
 
Rick
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Posts: n/a

 
      09-26-2008
getting the error below when I right click on an icon on my desktop,
any ideas?

Rick

Log Name: Application
Source: Application Error
Date: 9/23/2008 3:53:18 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Blackie
Description:
Faulting application Explorer.EXE, version 6.0.6001.18000, time stamp
0x47918e5d, faulting module ntdll.dll, version 6.0.6001.18000, time
stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d,
process id 0xd4c, application start time 0x01c91c17b5fab43e.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-09-23T19:53:18.000Z" />
<EventRecordID>2161222</EventRecordID>
<Channel>Application</Channel>
<Computer>Blackie</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.0.6001.18000</Data>
<Data>47918e5d</Data>
<Data>ntdll.dll</Data>
<Data>6.0.6001.18000</Data>
<Data>4791a7a6</Data>
<Data>c0000374</Data>
<Data>000b015d</Data>
<Data>d4c</Data>
<Data>01c91c17b5fab43e</Data>
</EventData>
</Event>
 
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zachd [MSFT]
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Posts: n/a

 
      09-26-2008

That fault data from the Event Viewer is generally inferior to the data
found in the Problem Reports and Solutions Center control panel -
specifically the fault bucket number you get after Checking for Solutions
can be a great help in diagnostics. But regardless the data so far is a
little generic. If you get this crash again, the fault *bucket number* for
that crash might be interesting, but it will probably take inspection of an
actual crash DMP file from a crash to identify the probably culprit.

Generally given the data so far it would be close to absolutely impossible
to determine the source of this issue without further data such as the crash
DMP file.

Given the problem description: what changed *before* this started happening?
It sounds like there's some bogus contextmenu handler installed.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Rick" <> wrote in message
news:75172974-a23a-4155-9f58-...
> getting the error below when I right click on an icon on my desktop,
> any ideas?
>
> Rick
>
> Log Name: Application
> Source: Application Error
> Date: 9/23/2008 3:53:18 PM
> Event ID: 1000
> Task Category: (100)
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: Blackie
> Description:
> Faulting application Explorer.EXE, version 6.0.6001.18000, time stamp
> 0x47918e5d, faulting module ntdll.dll, version 6.0.6001.18000, time
> stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d,
> process id 0xd4c, application start time 0x01c91c17b5fab43e.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Application Error" />
> <EventID Qualifiers="0">1000</EventID>
> <Level>2</Level>
> <Task>100</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2008-09-23T19:53:18.000Z" />
> <EventRecordID>2161222</EventRecordID>
> <Channel>Application</Channel>
> <Computer>Blackie</Computer>
> <Security />
> </System>
> <EventData>
> <Data>Explorer.EXE</Data>
> <Data>6.0.6001.18000</Data>
> <Data>47918e5d</Data>
> <Data>ntdll.dll</Data>
> <Data>6.0.6001.18000</Data>
> <Data>4791a7a6</Data>
> <Data>c0000374</Data>
> <Data>000b015d</Data>
> <Data>d4c</Data>
> <Data>01c91c17b5fab43e</Data>
> </EventData>
> </Event>


 
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