External HD not recognised by Vista

Just got myself a Fujitsu Storagebird Solo 35-UB 1Tb HD but Windows Vista
says unrecognized USB device. It works fine with another XP PC.
Siemen-Fujitsu's really helpful advice is to reinstall Vista which would
take me a whole day to get this PC which I earn my living on back up and
running.

Anyone got any other (less drastic) suggestions?

I'm surprised it doesn't work. According to the datasheet from Fujitsu
(http://sp.fujitsu-siemens.com/dmsp/d...solo_35-ub.pdf) it
should be "Plug 'n' Play" for Vista and for XP.

"Trevor" <> wrote in message
news:5add4$4911b71f$50e5af86$ om...
> Just got myself a Fujitsu Storagebird Solo 35-UB 1Tb HD but Windows Vista
> says unrecognized USB device. It works fine with another XP PC.
> Siemen-Fujitsu's really helpful advice is to reinstall Vista which would
> take me a whole day to get this PC which I earn my living on back up and
> running.
>
> Anyone got any other (less drastic) suggestions?

It doesn't work presumably due to some problem with my PC (see thread on
sync center stops working despite microsoft fix), I just wondered if there
was a way of fixing the PC other than a reinstall of Vista, but it's now
looking (according to zach) as though that's the only option to get sync
centre working properly and Windows Media Player as well.


"Andrew Murray" <> wrote in message
news:...
>
> I'm surprised it doesn't work. According to the datasheet from Fujitsu
> (http://sp.fujitsu-siemens.com/dmsp/d...solo_35-ub.pdf) it
> should be "Plug 'n' Play" for Vista and for XP.
>
> "Trevor" <> wrote in message
> news:5add4$4911b71f$50e5af86$ om...
>> Just got myself a Fujitsu Storagebird Solo 35-UB 1Tb HD but Windows Vista
>> says unrecognized USB device. It works fine with another XP PC.
>> Siemen-Fujitsu's really helpful advice is to reinstall Vista which would
>> take me a whole day to get this PC which I earn my living on back up and
>> running.
>>
>> Anyone got any other (less drastic) suggestions?
>