Extra Page

I have a Dell A920 printer which worked fine on an XP machine. I hav
since upgraded to a new machine running Vista Home Premium

When I print from IE or an email from Firebird, I always get an extr
page printed at the end. In Firebird, if I do a Print Preview, th
entire email appears on one page. When I print, it prints a
informational line which appears on the bottom of the preview page o
the top of the 2nd page. If I shrink the document, it does the sam
thing. If I am in IE and tell it to print just 1 pages, it will stil
followup with a 2nd page.

Office applications, Word and Excel, print just fine

Any clues

--
pbeverly

could be the print drivers, go to the manufacturers site for th
printer, get their firmware and their most recent drivers, give that
go and get back to m

--
alexdagr8es

If my post assisted you in any way Tip my scales [image
http://www.vistax64.com/signaturepic...ic88399_1.gif]

Latest Vista drivers would loaded yesterday, hoping this would fix th
issue. There are no firmware updates available

alexdagr8est;1112500 Wrote:
> could be the print drivers, go to the manufacturers site for th
> printer, get their firmware and their most recent drivers, give that
> go and get back to m

--
pbeverly

In IE, go to File, Page Setup and make sure the page size is set
correctly...... since you're using a forum, I have no idea what country
you're in, but if you're in North America it should be "Letter" and if
you're in Europe, it's probably A4....

Do the same for "Firebird"...whatever that may be.

You can leave off the footer.... again, that's in Page Setup in IE. No clue
about Firebird, never heard of it. Just change the setting to a blank
instead of the default, "&u&b&d"
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows


"pbeverly" <> wrote in message
news:...
>
> I have a Dell A920 printer which worked fine on an XP machine. I have
> since upgraded to a new machine running Vista Home Premium.
>
> When I print from IE or an email from Firebird, I always get an extra
> page printed at the end. In Firebird, if I do a Print Preview, the
> entire email appears on one page. When I print, it prints an
> informational line which appears on the bottom of the preview page on
> the top of the 2nd page. If I shrink the document, it does the same
> thing. If I am in IE and tell it to print just 1 pages, it will still
> followup with a 2nd page.
>
> Office applications, Word and Excel, print just fine.
>
> Any clues?
>
>
> --
> pbeverly

press ctrl+alt+delete, go to task manager, press on the services tab and
find the printspooler service. right click on the printspooler and press
restart
go to printers and faxes in control panel and right click your default
printer (press test print)
If that doesnt work, completely remove all drivers and software
associated with the printer and reinstall it


--
alexdagr8est

If my post assisted you in any way Tip my scales [image:
http://www.vistax64.com/signaturepic...ic88399_1.gif]