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Fail to update/download

 
 
chris
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Posts: n/a

 
      10-01-2006
Hi all

I' have problem downloding updates
There are 21 High-priority updates. It fails to download the
20 of them and to install 1 (KB922582).
Automatic Updates downloding the last one (KB922582). even when I'm not
connected to the internet and slows down the computer.
Then it tells me new updates are ready to install and if I' do it fails
to install and starts again.

In the "Review your update history" page of Help and Support Center,
when I' click on the Failed (x) icon nothing hapens

Runing Win XP-SP2

Thank you
 
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NewScience
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Posts: n/a

 
      10-01-2006
Check the error log for each KB*. They are located in the C:\Windows as
KB*.log. In each, hopefully, there should be a possible error statement.

"chris" <> wrote in message
news:A5121E63-E25A-43B1-906A-...
> Hi all
>
> I' have problem downloding updates
> There are 21 High-priority updates. It fails to download the
> 20 of them and to install 1 (KB922582).
> Automatic Updates downloding the last one (KB922582). even when I'm not
> connected to the internet and slows down the computer.
> Then it tells me new updates are ready to install and if I' do it fails
> to install and starts again.
>
> In the "Review your update history" page of Help and Support Center,
> when I' click on the Failed (x) icon nothing hapens
>
> Runing Win XP-SP2
>
> Thank you



 
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jaydax
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Posts: n/a

 
      10-03-2006
Hi...im having the same problem here windows is telling me to install updates
and im trying to install them but it just says that install has failed no
further errors found but from this post I found errors in the kb*. lob there
are several here that are repeating errors, these are the last two in my log
2006-10-02 20:20:56 1100 460 Report REPORT EVENT:
{4906F23B-DC12-4891-BFD6-0441DCBF02D4} 2006-10-02
20:20:51-0500 1 182 101 {92BB01E8-B16A-47D7-8C53-D22EE252FA9A} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Office 2003 (KB921566).
2006-10-02 20:20:56 1100 460 Report REPORT EVENT:
{25165E0C-E8AD-4215-B4E0-F2772C8A0C67} 2006-10-02
20:20:54-0500 1 186 101 {35E6C075-75F1-4DA3-8F42-D04916012694} 101 8024000b MicrosoftUpdate Success Content Install User cancelled the installation.


"NewScience" wrote:

> Check the error log for each KB*. They are located in the C:\Windows as
> KB*.log. In each, hopefully, there should be a possible error statement.
>
> "chris" <> wrote in message
> news:A5121E63-E25A-43B1-906A-...
> > Hi all
> >
> > I' have problem downloding updates
> > There are 21 High-priority updates. It fails to download the
> > 20 of them and to install 1 (KB922582).
> > Automatic Updates downloding the last one (KB922582). even when I'm not
> > connected to the internet and slows down the computer.
> > Then it tells me new updates are ready to install and if I' do it fails
> > to install and starts again.
> >
> > In the "Review your update history" page of Help and Support Center,
> > when I' click on the Failed (x) icon nothing hapens
> >
> > Runing Win XP-SP2
> >
> > Thank you

>
>
>

 
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chris
Guest
Posts: n/a

 
      10-04-2006


"NewScience" wrote:

> Check the error log for each KB*. They are located in the C:\Windows as
> KB*.log. In each, hopefully, there should be a possible error statement.
>
> "chris" <> wrote in message
> news:A5121E63-E25A-43B1-906A-...
> > Hi all
> >
> > I' have problem downloding updates
> > There are 21 High-priority updates. It fails to download the
> > 20 of them and to install 1 (KB922582).
> > Automatic Updates downloding the last one (KB922582). even when I'm not
> > connected to the internet and slows down the computer.
> > Then it tells me new updates are ready to install and if I' do it fails
> > to install and starts again.
> >
> > In the "Review your update history" page of Help and Support Center,
> > when I' click on the Failed (x) icon nothing hapens
> >
> > Runing Win XP-SP2
> >
> > Thank you

>
>


Thanks for your reply

I' just check the log files but they make no sense to me.
Here is one of them.
If you can see what the problem is, please let me know.

Regards

[KB886185.log]
3.187:
================================================== ==============================
3.187: 2005/12/05 02:37:06.953 (local)
3.187:
C:\WINDOWS\SoftwareDistribution\Download\35d340428 a8f32f0a91986e753c6e613\update\update.exe (version 5.5.33.0)
3.187: Failed To Enable SE_SHUTDOWN_PRIVILEGE
3.203: Service Pack started with following command line: -q /Z -ER
/ParentInfo:da25511701e1094aa4dcaf4390ec150d
3.734: DoInstallation: CleanPFR failed: 0x2
3.765: SetProductTypes: InfProductBuildType=BuildType.IC
3.765: SetAltOsLoaderPath: No section uses DirId 65701; done.
3.843: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\35d340428 a8f32f0a91986e753c6e613\update\update_SP2GDR.inf failed
3.843: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB886185$
3.859: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
3.922: BuildCabinetManifest: update.url absent
3.922: Starting AnalyzeComponents
3.922: AnalyzePhaseZero used 0 ticks
3.922: No c:\windows\INF\updtblk.inf file.
3.922: OEM file scan used 0 ticks
3.968: AnalyzePhaseOne: used 46 ticks
3.968: AnalyzeComponents: Hotpatch analysis disabled; skipping.
3.968: AnalyzeComponents: Hotpatching is disabled.
3.968: FindFirstFile c:\windows\$hf_mig$\*.*
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.968: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.984: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.984: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.984: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.984: KB886185 Setup encountered an error: The update.ver file is not
correct.
3.984: AnalyzeForBranching used 0 ticks.
3.984: AnalyzePhaseTwo used 0 ticks
3.984: AnalyzePhaseThree used 0 ticks
3.984: AnalyzePhaseFive used 0 ticks
3.984: AnalyzePhaseSix used 0 ticks
3.984: AnalyzeComponents used 62 ticks
3.984: Downloading 0 files
3.984: bPatchMode = FALSE
3.984: Inventory complete: ReturnStatus=0, 141 ticks
4.000: Num Ticks for invent : 157
4.234: Allocation size of drive C: is 4096 bytes, free space = 31448219648
bytes
4.234: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
4.234: Drive C: free 29991MB req: 8MB w/uninstall: NOT CALCULATED.
4.234: CabinetBuild complete
4.234: Num Ticks for Cabinet build : 234
4.250: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
4.547: Num Ticks for Backup : 313
4.656: Num Ticks for creating uninst inf : 109
4.656: Registering Uninstall Program for -> KB886185, KB886185 , 0x0
4.656: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
4.687: System Restore Point set.
4.750: PFE2: Not avoiding Per File Exceptions.
5.750: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB886185.cat with error 0x57
5.828: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\35d340428 a8f32f0a91986e753c6e613\update\update_SP2QFE.inf -> c:\windows\$hf_mig$\KB886185\update\update_SP2QFE. inf.
5.843: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\35d340428 a8f32f0a91986e753c6e613\spuninst.exe -> c:\windows\$hf_mig$\KB886185\spuninst.exe.
5.859: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\35d340428 a8f32f0a91986e753c6e613\spmsg.dll -> c:\windows\$hf_mig$\KB886185\spmsg.dll.
5.922: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\35d340428 a8f32f0a91986e753c6e613\update\spcustom.dll -> c:\windows\$hf_mig$\KB886185\update\spcustom.dll.
5.968: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\35d340428 a8f32f0a91986e753c6e613\update\KB886185.CAT -> c:\windows\$hf_mig$\KB886185\update\KB886185.CAT.
6.015: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\35d340428 a8f32f0a91986e753c6e613\update\update.exe -> c:\windows\$hf_mig$\KB886185\update\update.exe.
6.031: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\35d340428 a8f32f0a91986e753c6e613\update\update.ver -> c:\windows\$hf_mig$\KB886185\update\update.ver.
6.031: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\35d340428 a8f32f0a91986e753c6e613\update\updatebr.inf -> c:\windows\$hf_mig$\KB886185\update\updatebr.inf.
6.062: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\35d340428 a8f32f0a91986e753c6e613\update\eula.txt -> c:\windows\$hf_mig$\KB886185\update\eula.txt.
6.062: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\35d340428 a8f32f0a91986e753c6e613\update\branches.inf -> c:\windows\$hf_mig$\KB886185\update\branches.inf.
6.265: Copied file: C:\WINDOWS\system32\DRIVERS\ipnat.sys
6.265: Copied file: c:\windows\$hf_mig$\KB886185\SP2QFE\ipnat.sys
6.375: Num Ticks for Copying files : 1719
6.375: Num Ticks for Reg update and deleting 0 size files : 0
9.718: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
9.718: IsRebootRequiredForFileQueue: c:\windows\system32\drivers\ipnat.sys
was no-delay replaced; reboot is required.
9.718: DoInstallation: A reboot is required to complete the installation of
one or more files.
9.750: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0

 
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