On the WU Website, select your history of updates - now click on failed update (red
mark) and see if there is an error code.
If there is an error code, write it down and post back or in the alternative, do a
search for the error code.
Also check the WU log -
How to view the Update log in Windows
Click Start, and then click Run.
In the Open box, type %windir%\windowsupdate.log
and then click OK.
Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy
and paste the error codes into this thread so someone may be able to assist you. On
the other hand, you may be able to find the error code and other suggestions by
searching the Newsgroup.
Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.
How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093
Finally -
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
--
==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help?
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http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)
"ed" <> wrote in message
news:F4DE7B5B-420D-432B-B544-...
| Downloaded security updates KB926255 and KB923689 more than once. Each time I
| get the message that the updates fail to install. How do I fix this??