Failed to Play Test Tone, other assorted bugs/quirks

Hello all,

I took the plunge and upgraded to Vista last week. This appears to have been
a mistake. I have 2 most annoying problems that appear to be widespread.

1- I have NO sound. None. I had it when I upgraded, all was good until I
installed the updates. Now I have nothing. This appears to be a widespread
problem and I cannot find a solution(and trust me, I've tried every solution
I've some across on the internet).

I have removed the device and re-added it. I've used new manufacturer
drivers, I've used old manufacturer drivers. I've used the Vista-installed
driver. I've cleared the DRM filders. I've tried different players, different
settings.

I tried a restore point, but it looks like that first major push of updates
wipes out old restore points. The oldest restore point I have did not help.
Microsoft's hotfix (KB930883), for this did nothing.

2- Video won't play. No matter what format I have, no matter what player I
use, I get 3 seconds of video and then it just quits with a C00D*** error.
The information returned from the web help link is not helpful at all.

I installed a codec pack, and there was no change. This affects AVI, MPG
files.

I really need help with this. I'm just about ready to uninstall this and
request my money back from Microsoft.

Any thoughts?

Sam

Hi,

I am having the same problem, but it is saying Out of Memory, but I have 4GB
of memory, sometimes the sound wont play .... What I do, I run MPlayer, and
the sound and video come for some reason... Then I close it and run another
application and it works. So I assume something is wrong with the
compositing engine in vista that is causing problems, but I don't know.

--
Regards,
Mohamed Mansour
Microsoft Student Partner

"GaWd" <> wrote in message
news:61CD9477-C050-4CC9-AB9B-...
> Hello all,
>
> I took the plunge and upgraded to Vista last week. This appears to have
> been
> a mistake. I have 2 most annoying problems that appear to be widespread.
>
> 1- I have NO sound. None. I had it when I upgraded, all was good until I
> installed the updates. Now I have nothing. This appears to be a widespread
> problem and I cannot find a solution(and trust me, I've tried every
> solution
> I've some across on the internet).
>
> I have removed the device and re-added it. I've used new manufacturer
> drivers, I've used old manufacturer drivers. I've used the Vista-installed
> driver. I've cleared the DRM filders. I've tried different players,
> different
> settings.
>
> I tried a restore point, but it looks like that first major push of
> updates
> wipes out old restore points. The oldest restore point I have did not
> help.
> Microsoft's hotfix (KB930883), for this did nothing.
>
> 2- Video won't play. No matter what format I have, no matter what player I
> use, I get 3 seconds of video and then it just quits with a C00D*** error.
> The information returned from the web help link is not helpful at all.
>
> I installed a codec pack, and there was no change. This affects AVI, MPG
> files.
>
> I really need help with this. I'm just about ready to uninstall this and
> request my money back from Microsoft.
>
> Any thoughts?
>
> Sam

I have 2GB of RAM and have never seen any memory errors. Just no darned
sound. No system sound, no media sound, no sound in MP11, no sound in
alternate media players...

Sam



"Mohamed Mansour" wrote:

> Hi,
>
> I am having the same problem, but it is saying Out of Memory, but I have 4GB
> of memory, sometimes the sound wont play .... What I do, I run MPlayer, and
> the sound and video come for some reason... Then I close it and run another
> application and it works. So I assume something is wrong with the
> compositing engine in vista that is causing problems, but I don't know.
>
> --
> Regards,
> Mohamed Mansour
> Microsoft Student Partner
>
> "GaWd" <> wrote in message
> news:61CD9477-C050-4CC9-AB9B-...
> > Hello all,
> >
> > I took the plunge and upgraded to Vista last week. This appears to have
> > been
> > a mistake. I have 2 most annoying problems that appear to be widespread.
> >
> > 1- I have NO sound. None. I had it when I upgraded, all was good until I
> > installed the updates. Now I have nothing. This appears to be a widespread
> > problem and I cannot find a solution(and trust me, I've tried every
> > solution
> > I've some across on the internet).
> >
> > I have removed the device and re-added it. I've used new manufacturer
> > drivers, I've used old manufacturer drivers. I've used the Vista-installed
> > driver. I've cleared the DRM filders. I've tried different players,
> > different
> > settings.
> >
> > I tried a restore point, but it looks like that first major push of
> > updates
> > wipes out old restore points. The oldest restore point I have did not
> > help.
> > Microsoft's hotfix (KB930883), for this did nothing.
> >
> > 2- Video won't play. No matter what format I have, no matter what player I
> > use, I get 3 seconds of video and then it just quits with a C00D*** error.
> > The information returned from the web help link is not helpful at all.
> >
> > I installed a codec pack, and there was no change. This affects AVI, MPG
> > files.
> >
> > I really need help with this. I'm just about ready to uninstall this and
> > request my money back from Microsoft.
> >
> > Any thoughts?
> >
> > Sam
>

Hi,

I did a clean install to Vista about 2 months ago and have the identical
problem. Likewise, I have tried all possible solutions to no avail. This
forum was my last hope but so far I've haven't received any comments
concerning things that I haven't already tried.
This seems to be a widespread problem so I'm not sure why Microsoft can't
come up with a solution.
Anyway, I'm going back to XP today.

Good Luck


--
Rick


"GaWd" wrote:

> Hello all,
>
> I took the plunge and upgraded to Vista last week. This appears to have been
> a mistake. I have 2 most annoying problems that appear to be widespread.
>
> 1- I have NO sound. None. I had it when I upgraded, all was good until I
> installed the updates. Now I have nothing. This appears to be a widespread
> problem and I cannot find a solution(and trust me, I've tried every solution
> I've some across on the internet).
>
> I have removed the device and re-added it. I've used new manufacturer
> drivers, I've used old manufacturer drivers. I've used the Vista-installed
> driver. I've cleared the DRM filders. I've tried different players, different
> settings.
>
> I tried a restore point, but it looks like that first major push of updates
> wipes out old restore points. The oldest restore point I have did not help.
> Microsoft's hotfix (KB930883), for this did nothing.
>
> 2- Video won't play. No matter what format I have, no matter what player I
> use, I get 3 seconds of video and then it just quits with a C00D*** error.
> The information returned from the web help link is not helpful at all.
>
> I installed a codec pack, and there was no change. This affects AVI, MPG
> files.
>
> I really need help with this. I'm just about ready to uninstall this and
> request my money back from Microsoft.
>
> Any thoughts?
>
> Sam

I'd love to work with the squints at Microsoft on this problem, but I've
found no detectable method to open up a support ticket without dealing with
their foreign phone support. This cannot be such a serious issue that it
cannot be solved.

It's widespread. It's reproducible. It's verifiable. For crying out loud,
just fix it!

I have a feeling I'm going to have to go back to XP and wait for a few more
years until Vista worked. I just thought "What the hey", why not upgrade
after I doubled my RAM due to some DIMMs frying. I like the interface(though
some things are a touch annoying). I like the look and the feel. It's
definitely fast enough for me. But no sound and no video support is a
deal-breaker for me.

Sam

"Rick" wrote:

> Hi,
>
> I did a clean install to Vista about 2 months ago and have the identical
> problem. Likewise, I have tried all possible solutions to no avail. This
> forum was my last hope but so far I've haven't received any comments
> concerning things that I haven't already tried.
> This seems to be a widespread problem so I'm not sure why Microsoft can't
> come up with a solution.
> Anyway, I'm going back to XP today.
>
> Good Luck
>
>
> --
> Rick
>
>
> "GaWd" wrote:
>
> > Hello all,
> >
> > I took the plunge and upgraded to Vista last week. This appears to have been
> > a mistake. I have 2 most annoying problems that appear to be widespread.
> >
> > 1- I have NO sound. None. I had it when I upgraded, all was good until I
> > installed the updates. Now I have nothing. This appears to be a widespread
> > problem and I cannot find a solution(and trust me, I've tried every solution
> > I've some across on the internet).
> >
> > I have removed the device and re-added it. I've used new manufacturer
> > drivers, I've used old manufacturer drivers. I've used the Vista-installed
> > driver. I've cleared the DRM filders. I've tried different players, different
> > settings.
> >
> > I tried a restore point, but it looks like that first major push of updates
> > wipes out old restore points. The oldest restore point I have did not help.
> > Microsoft's hotfix (KB930883), for this did nothing.
> >
> > 2- Video won't play. No matter what format I have, no matter what player I
> > use, I get 3 seconds of video and then it just quits with a C00D*** error.
> > The information returned from the web help link is not helpful at all.
> >
> > I installed a codec pack, and there was no change. This affects AVI, MPG
> > files.
> >
> > I really need help with this. I'm just about ready to uninstall this and
> > request my money back from Microsoft.
> >
> > Any thoughts?
> >
> > Sam

What kind of sound card do you have? Did you install it,
or was it preinstalled? Have you checked the HCL?

You can search for it on mthe net. Normally, I would say it
was drivers. But I am guessing you already have updated drivers
from the manufacturer? Are they vista capable?

Any info you can provide might help. Just saying X doesn't work
and can you fix it doesn't help. You need to be a bit more specific.

Then we will do what we can.

Curt



"GaWd" <> wrote in message
news:F24A0CE8-1565-4CA3-801C-...
> I'd love to work with the squints at Microsoft on this problem, but I've
> found no detectable method to open up a support ticket without dealing
> with
> their foreign phone support. This cannot be such a serious issue that it
> cannot be solved.
>
> It's widespread. It's reproducible. It's verifiable. For crying out loud,
> just fix it!
>
> I have a feeling I'm going to have to go back to XP and wait for a few
> more
> years until Vista worked. I just thought "What the hey", why not upgrade
> after I doubled my RAM due to some DIMMs frying. I like the
> interface(though
> some things are a touch annoying). I like the look and the feel. It's
> definitely fast enough for me. But no sound and no video support is a
> deal-breaker for me.
>
> Sam
>
> "Rick" wrote:
>
>> Hi,
>>
>> I did a clean install to Vista about 2 months ago and have the identical
>> problem. Likewise, I have tried all possible solutions to no avail.
>> This
>> forum was my last hope but so far I've haven't received any comments
>> concerning things that I haven't already tried.
>> This seems to be a widespread problem so I'm not sure why Microsoft can't
>> come up with a solution.
>> Anyway, I'm going back to XP today.
>>
>> Good Luck
>>
>>
>> --
>> Rick
>>
>>
>> "GaWd" wrote:
>>
>> > Hello all,
>> >
>> > I took the plunge and upgraded to Vista last week. This appears to have
>> > been
>> > a mistake. I have 2 most annoying problems that appear to be
>> > widespread.
>> >
>> > 1- I have NO sound. None. I had it when I upgraded, all was good until
>> > I
>> > installed the updates. Now I have nothing. This appears to be a
>> > widespread
>> > problem and I cannot find a solution(and trust me, I've tried every
>> > solution
>> > I've some across on the internet).
>> >
>> > I have removed the device and re-added it. I've used new manufacturer
>> > drivers, I've used old manufacturer drivers. I've used the
>> > Vista-installed
>> > driver. I've cleared the DRM filders. I've tried different players,
>> > different
>> > settings.
>> >
>> > I tried a restore point, but it looks like that first major push of
>> > updates
>> > wipes out old restore points. The oldest restore point I have did not
>> > help.
>> > Microsoft's hotfix (KB930883), for this did nothing.
>> >
>> > 2- Video won't play. No matter what format I have, no matter what
>> > player I
>> > use, I get 3 seconds of video and then it just quits with a C00D***
>> > error.
>> > The information returned from the web help link is not helpful at all.
>> >
>> > I installed a codec pack, and there was no change. This affects AVI,
>> > MPG
>> > files.
>> >
>> > I really need help with this. I'm just about ready to uninstall this
>> > and
>> > request my money back from Microsoft.
>> >
>> > Any thoughts?
>> >
>> > Sam

Curt,

Please carefully re-read my first post on the topic. I was very specific,
except as to the make/model of the soundcard, because it's most likely
irrelevant.

If you believe it will help you, it is a Sigmatel Onboard soundcard in my
Dell E310 Dimension 3100. This error/unresolved problem does not appear to
affect one maker, one brand, one hardware line or one soundcard. I have
ordered a new soundcard, but have seen that many people with this problem did
not have a positive outcome when installing an additional soundcard and
driver from a new manufacturer.

Just do a quick search on "failed to play test tone" on your favorite
internet search provider. There are 100 solutions to the problem, which tells
me that there are numerous causes to this problem. Unfortunately, the error
information returned is nil, and that makes it difficult to troubleshoot.

The #1 problem (no sound), is a silent problem(pun intended). The hardware
is installed properly. The driver reports no problems. Numerous drivers from
different sources have no positive outcome. Settings changes do no good.

The #2 problem is frustrating as well. Perhaps I'll open up a new thread to
deal with that specifically.

Sam



"Curt" wrote:

> What kind of sound card do you have? Did you install it,
> or was it preinstalled? Have you checked the HCL?
>
> You can search for it on mthe net. Normally, I would say it
> was drivers. But I am guessing you already have updated drivers
> from the manufacturer? Are they vista capable?
>
> Any info you can provide might help. Just saying X doesn't work
> and can you fix it doesn't help. You need to be a bit more specific.
>
> Then we will do what we can.
>
> Curt
>
>
>
> "GaWd" <> wrote in message
> news:F24A0CE8-1565-4CA3-801C-...
> > I'd love to work with the squints at Microsoft on this problem, but I've
> > found no detectable method to open up a support ticket without dealing
> > with
> > their foreign phone support. This cannot be such a serious issue that it
> > cannot be solved.
> >
> > It's widespread. It's reproducible. It's verifiable. For crying out loud,
> > just fix it!
> >
> > I have a feeling I'm going to have to go back to XP and wait for a few
> > more
> > years until Vista worked. I just thought "What the hey", why not upgrade
> > after I doubled my RAM due to some DIMMs frying. I like the
> > interface(though
> > some things are a touch annoying). I like the look and the feel. It's
> > definitely fast enough for me. But no sound and no video support is a
> > deal-breaker for me.
> >
> > Sam
> >
> > "Rick" wrote:
> >
> >> Hi,
> >>
> >> I did a clean install to Vista about 2 months ago and have the identical
> >> problem. Likewise, I have tried all possible solutions to no avail.
> >> This
> >> forum was my last hope but so far I've haven't received any comments
> >> concerning things that I haven't already tried.
> >> This seems to be a widespread problem so I'm not sure why Microsoft can't
> >> come up with a solution.
> >> Anyway, I'm going back to XP today.
> >>
> >> Good Luck
> >>
> >>
> >> --
> >> Rick
> >>
> >>
> >> "GaWd" wrote:
> >>
> >> > Hello all,
> >> >
> >> > I took the plunge and upgraded to Vista last week. This appears to have
> >> > been
> >> > a mistake. I have 2 most annoying problems that appear to be
> >> > widespread.
> >> >
> >> > 1- I have NO sound. None. I had it when I upgraded, all was good until
> >> > I
> >> > installed the updates. Now I have nothing. This appears to be a
> >> > widespread
> >> > problem and I cannot find a solution(and trust me, I've tried every
> >> > solution
> >> > I've some across on the internet).
> >> >
> >> > I have removed the device and re-added it. I've used new manufacturer
> >> > drivers, I've used old manufacturer drivers. I've used the
> >> > Vista-installed
> >> > driver. I've cleared the DRM filders. I've tried different players,
> >> > different
> >> > settings.
> >> >
> >> > I tried a restore point, but it looks like that first major push of
> >> > updates
> >> > wipes out old restore points. The oldest restore point I have did not
> >> > help.
> >> > Microsoft's hotfix (KB930883), for this did nothing.
> >> >
> >> > 2- Video won't play. No matter what format I have, no matter what
> >> > player I
> >> > use, I get 3 seconds of video and then it just quits with a C00D***
> >> > error.
> >> > The information returned from the web help link is not helpful at all.
> >> >
> >> > I installed a codec pack, and there was no change. This affects AVI,
> >> > MPG
> >> > files.
> >> >
> >> > I really need help with this. I'm just about ready to uninstall this
> >> > and
> >> > request my money back from Microsoft.
> >> >
> >> > Any thoughts?
> >> >
> >> > Sam
>

Ok, I searched, and found this. I migine you've tried it?

http://doogalbellend.blogspot.com/20...one-sound.html

"GaWd" <> wrote in message
news:AD38E05A-CCA8-43D1-9318-...
> Curt,
>
> Please carefully re-read my first post on the topic. I was very specific,
> except as to the make/model of the soundcard, because it's most likely
> irrelevant.
>
> If you believe it will help you, it is a Sigmatel Onboard soundcard in my
> Dell E310 Dimension 3100. This error/unresolved problem does not appear to
> affect one maker, one brand, one hardware line or one soundcard. I have
> ordered a new soundcard, but have seen that many people with this problem
> did
> not have a positive outcome when installing an additional soundcard and
> driver from a new manufacturer.
>
> Just do a quick search on "failed to play test tone" on your favorite
> internet search provider. There are 100 solutions to the problem, which
> tells
> me that there are numerous causes to this problem. Unfortunately, the
> error
> information returned is nil, and that makes it difficult to troubleshoot.
>
> The #1 problem (no sound), is a silent problem(pun intended). The hardware
> is installed properly. The driver reports no problems. Numerous drivers
> from
> different sources have no positive outcome. Settings changes do no good.
>
> The #2 problem is frustrating as well. Perhaps I'll open up a new thread
> to
> deal with that specifically.
>
> Sam
>
>
>
> "Curt" wrote:
>
>> What kind of sound card do you have? Did you install it,
>> or was it preinstalled? Have you checked the HCL?
>>
>> You can search for it on mthe net. Normally, I would say it
>> was drivers. But I am guessing you already have updated drivers
>> from the manufacturer? Are they vista capable?
>>
>> Any info you can provide might help. Just saying X doesn't work
>> and can you fix it doesn't help. You need to be a bit more specific.
>>
>> Then we will do what we can.
>>
>> Curt
>>
>>
>>
>> "GaWd" <> wrote in message
>> news:F24A0CE8-1565-4CA3-801C-...
>> > I'd love to work with the squints at Microsoft on this problem, but
>> > I've
>> > found no detectable method to open up a support ticket without dealing
>> > with
>> > their foreign phone support. This cannot be such a serious issue that
>> > it
>> > cannot be solved.
>> >
>> > It's widespread. It's reproducible. It's verifiable. For crying out
>> > loud,
>> > just fix it!
>> >
>> > I have a feeling I'm going to have to go back to XP and wait for a few
>> > more
>> > years until Vista worked. I just thought "What the hey", why not
>> > upgrade
>> > after I doubled my RAM due to some DIMMs frying. I like the
>> > interface(though
>> > some things are a touch annoying). I like the look and the feel. It's
>> > definitely fast enough for me. But no sound and no video support is a
>> > deal-breaker for me.
>> >
>> > Sam
>> >
>> > "Rick" wrote:
>> >
>> >> Hi,
>> >>
>> >> I did a clean install to Vista about 2 months ago and have the
>> >> identical
>> >> problem. Likewise, I have tried all possible solutions to no avail.
>> >> This
>> >> forum was my last hope but so far I've haven't received any comments
>> >> concerning things that I haven't already tried.
>> >> This seems to be a widespread problem so I'm not sure why Microsoft
>> >> can't
>> >> come up with a solution.
>> >> Anyway, I'm going back to XP today.
>> >>
>> >> Good Luck
>> >>
>> >>
>> >> --
>> >> Rick
>> >>
>> >>
>> >> "GaWd" wrote:
>> >>
>> >> > Hello all,
>> >> >
>> >> > I took the plunge and upgraded to Vista last week. This appears to
>> >> > have
>> >> > been
>> >> > a mistake. I have 2 most annoying problems that appear to be
>> >> > widespread.
>> >> >
>> >> > 1- I have NO sound. None. I had it when I upgraded, all was good
>> >> > until
>> >> > I
>> >> > installed the updates. Now I have nothing. This appears to be a
>> >> > widespread
>> >> > problem and I cannot find a solution(and trust me, I've tried every
>> >> > solution
>> >> > I've some across on the internet).
>> >> >
>> >> > I have removed the device and re-added it. I've used new
>> >> > manufacturer
>> >> > drivers, I've used old manufacturer drivers. I've used the
>> >> > Vista-installed
>> >> > driver. I've cleared the DRM filders. I've tried different players,
>> >> > different
>> >> > settings.
>> >> >
>> >> > I tried a restore point, but it looks like that first major push of
>> >> > updates
>> >> > wipes out old restore points. The oldest restore point I have did
>> >> > not
>> >> > help.
>> >> > Microsoft's hotfix (KB930883), for this did nothing.
>> >> >
>> >> > 2- Video won't play. No matter what format I have, no matter what
>> >> > player I
>> >> > use, I get 3 seconds of video and then it just quits with a C00D***
>> >> > error.
>> >> > The information returned from the web help link is not helpful at
>> >> > all.
>> >> >
>> >> > I installed a codec pack, and there was no change. This affects AVI,
>> >> > MPG
>> >> > files.
>> >> >
>> >> > I really need help with this. I'm just about ready to uninstall this
>> >> > and
>> >> > request my money back from Microsoft.
>> >> >
>> >> > Any thoughts?
>> >> >
>> >> > Sam
>>

Also, there's a hotfix from MS.

I can't see all of the original thread, so I am flying blind

http://support.microsoft.com/kb/930883



"GaWd" <> wrote in message
news:AD38E05A-CCA8-43D1-9318-...
> Curt,
>
> Please carefully re-read my first post on the topic. I was very specific,
> except as to the make/model of the soundcard, because it's most likely
> irrelevant.
>
> If you believe it will help you, it is a Sigmatel Onboard soundcard in my
> Dell E310 Dimension 3100. This error/unresolved problem does not appear to
> affect one maker, one brand, one hardware line or one soundcard. I have
> ordered a new soundcard, but have seen that many people with this problem
> did
> not have a positive outcome when installing an additional soundcard and
> driver from a new manufacturer.
>
> Just do a quick search on "failed to play test tone" on your favorite
> internet search provider. There are 100 solutions to the problem, which
> tells
> me that there are numerous causes to this problem. Unfortunately, the
> error
> information returned is nil, and that makes it difficult to troubleshoot.
>
> The #1 problem (no sound), is a silent problem(pun intended). The hardware
> is installed properly. The driver reports no problems. Numerous drivers
> from
> different sources have no positive outcome. Settings changes do no good.
>
> The #2 problem is frustrating as well. Perhaps I'll open up a new thread
> to
> deal with that specifically.
>
> Sam
>
>
>
> "Curt" wrote:
>
>> What kind of sound card do you have? Did you install it,
>> or was it preinstalled? Have you checked the HCL?
>>
>> You can search for it on mthe net. Normally, I would say it
>> was drivers. But I am guessing you already have updated drivers
>> from the manufacturer? Are they vista capable?
>>
>> Any info you can provide might help. Just saying X doesn't work
>> and can you fix it doesn't help. You need to be a bit more specific.
>>
>> Then we will do what we can.
>>
>> Curt
>>
>>
>>
>> "GaWd" <> wrote in message
>> news:F24A0CE8-1565-4CA3-801C-...
>> > I'd love to work with the squints at Microsoft on this problem, but
>> > I've
>> > found no detectable method to open up a support ticket without dealing
>> > with
>> > their foreign phone support. This cannot be such a serious issue that
>> > it
>> > cannot be solved.
>> >
>> > It's widespread. It's reproducible. It's verifiable. For crying out
>> > loud,
>> > just fix it!
>> >
>> > I have a feeling I'm going to have to go back to XP and wait for a few
>> > more
>> > years until Vista worked. I just thought "What the hey", why not
>> > upgrade
>> > after I doubled my RAM due to some DIMMs frying. I like the
>> > interface(though
>> > some things are a touch annoying). I like the look and the feel. It's
>> > definitely fast enough for me. But no sound and no video support is a
>> > deal-breaker for me.
>> >
>> > Sam
>> >
>> > "Rick" wrote:
>> >
>> >> Hi,
>> >>
>> >> I did a clean install to Vista about 2 months ago and have the
>> >> identical
>> >> problem. Likewise, I have tried all possible solutions to no avail.
>> >> This
>> >> forum was my last hope but so far I've haven't received any comments
>> >> concerning things that I haven't already tried.
>> >> This seems to be a widespread problem so I'm not sure why Microsoft
>> >> can't
>> >> come up with a solution.
>> >> Anyway, I'm going back to XP today.
>> >>
>> >> Good Luck
>> >>
>> >>
>> >> --
>> >> Rick
>> >>
>> >>
>> >> "GaWd" wrote:
>> >>
>> >> > Hello all,
>> >> >
>> >> > I took the plunge and upgraded to Vista last week. This appears to
>> >> > have
>> >> > been
>> >> > a mistake. I have 2 most annoying problems that appear to be
>> >> > widespread.
>> >> >
>> >> > 1- I have NO sound. None. I had it when I upgraded, all was good
>> >> > until
>> >> > I
>> >> > installed the updates. Now I have nothing. This appears to be a
>> >> > widespread
>> >> > problem and I cannot find a solution(and trust me, I've tried every
>> >> > solution
>> >> > I've some across on the internet).
>> >> >
>> >> > I have removed the device and re-added it. I've used new
>> >> > manufacturer
>> >> > drivers, I've used old manufacturer drivers. I've used the
>> >> > Vista-installed
>> >> > driver. I've cleared the DRM filders. I've tried different players,
>> >> > different
>> >> > settings.
>> >> >
>> >> > I tried a restore point, but it looks like that first major push of
>> >> > updates
>> >> > wipes out old restore points. The oldest restore point I have did
>> >> > not
>> >> > help.
>> >> > Microsoft's hotfix (KB930883), for this did nothing.
>> >> >
>> >> > 2- Video won't play. No matter what format I have, no matter what
>> >> > player I
>> >> > use, I get 3 seconds of video and then it just quits with a C00D***
>> >> > error.
>> >> > The information returned from the web help link is not helpful at
>> >> > all.
>> >> >
>> >> > I installed a codec pack, and there was no change. This affects AVI,
>> >> > MPG
>> >> > files.
>> >> >
>> >> > I really need help with this. I'm just about ready to uninstall this
>> >> > and
>> >> > request my money back from Microsoft.
>> >> >
>> >> > Any thoughts?
>> >> >
>> >> > Sam
>>

Here's the original thread. Not sure why you can't see it all. The hotfix was
garbage:

Hello all,

I took the plunge and upgraded to Vista last week. This appears to have been
a mistake. I have 2 most annoying problems that appear to be widespread.

1- I have NO sound. None. I had it when I upgraded, all was good until I
installed the updates. Now I have nothing. This appears to be a widespread
problem and I cannot find a solution(and trust me, I've tried every solution
I've some across on the internet).

I have removed the device and re-added it. I've used new manufacturer
drivers, I've used old manufacturer drivers. I've used the Vista-installed
driver. I've cleared the DRM filders. I've tried different players, different
settings.

I tried a restore point, but it looks like that first major push of updates
wipes out old restore points. The oldest restore point I have did not help.
Microsoft's hotfix (KB930883), for this did nothing.

2- Video won't play. No matter what format I have, no matter what player I
use, I get 3 seconds of video and then it just quits with a C00D*** error.
The information returned from the web help link is not helpful at all.

I installed a codec pack, and there was no change. This affects AVI, MPG
files.

I really need help with this. I'm just about ready to uninstall this and
request my money back from Microsoft.

Any thoughts?

Sam


"Curt" wrote:

> Also, there's a hotfix from MS.
>
> I can't see all of the original thread, so I am flying blind
>
> http://support.microsoft.com/kb/930883
>
>
>
> "GaWd" <> wrote in message
> news:AD38E05A-CCA8-43D1-9318-...
> > Curt,
> >
> > Please carefully re-read my first post on the topic. I was very specific,
> > except as to the make/model of the soundcard, because it's most likely
> > irrelevant.
> >
> > If you believe it will help you, it is a Sigmatel Onboard soundcard in my
> > Dell E310 Dimension 3100. This error/unresolved problem does not appear to
> > affect one maker, one brand, one hardware line or one soundcard. I have
> > ordered a new soundcard, but have seen that many people with this problem
> > did
> > not have a positive outcome when installing an additional soundcard and
> > driver from a new manufacturer.
> >
> > Just do a quick search on "failed to play test tone" on your favorite
> > internet search provider. There are 100 solutions to the problem, which
> > tells
> > me that there are numerous causes to this problem. Unfortunately, the
> > error
> > information returned is nil, and that makes it difficult to troubleshoot.
> >
> > The #1 problem (no sound), is a silent problem(pun intended). The hardware
> > is installed properly. The driver reports no problems. Numerous drivers
> > from
> > different sources have no positive outcome. Settings changes do no good.
> >
> > The #2 problem is frustrating as well. Perhaps I'll open up a new thread
> > to
> > deal with that specifically.
> >
> > Sam
> >
> >
> >
> > "Curt" wrote:
> >
> >> What kind of sound card do you have? Did you install it,
> >> or was it preinstalled? Have you checked the HCL?
> >>
> >> You can search for it on mthe net. Normally, I would say it
> >> was drivers. But I am guessing you already have updated drivers
> >> from the manufacturer? Are they vista capable?
> >>
> >> Any info you can provide might help. Just saying X doesn't work
> >> and can you fix it doesn't help. You need to be a bit more specific.
> >>
> >> Then we will do what we can.
> >>
> >> Curt
> >>
> >>
> >>
> >> "GaWd" <> wrote in message
> >> news:F24A0CE8-1565-4CA3-801C-...
> >> > I'd love to work with the squints at Microsoft on this problem, but
> >> > I've
> >> > found no detectable method to open up a support ticket without dealing
> >> > with
> >> > their foreign phone support. This cannot be such a serious issue that
> >> > it
> >> > cannot be solved.
> >> >
> >> > It's widespread. It's reproducible. It's verifiable. For crying out
> >> > loud,
> >> > just fix it!
> >> >
> >> > I have a feeling I'm going to have to go back to XP and wait for a few
> >> > more
> >> > years until Vista worked. I just thought "What the hey", why not
> >> > upgrade
> >> > after I doubled my RAM due to some DIMMs frying. I like the
> >> > interface(though
> >> > some things are a touch annoying). I like the look and the feel. It's
> >> > definitely fast enough for me. But no sound and no video support is a
> >> > deal-breaker for me.
> >> >
> >> > Sam
> >> >
> >> > "Rick" wrote:
> >> >
> >> >> Hi,
> >> >>
> >> >> I did a clean install to Vista about 2 months ago and have the
> >> >> identical
> >> >> problem. Likewise, I have tried all possible solutions to no avail.
> >> >> This
> >> >> forum was my last hope but so far I've haven't received any comments
> >> >> concerning things that I haven't already tried.
> >> >> This seems to be a widespread problem so I'm not sure why Microsoft
> >> >> can't
> >> >> come up with a solution.
> >> >> Anyway, I'm going back to XP today.
> >> >>
> >> >> Good Luck
> >> >>
> >> >>
> >> >> --
> >> >> Rick
> >> >>
> >> >>
> >> >> "GaWd" wrote:
> >> >>
> >> >> > Hello all,
> >> >> >
> >> >> > I took the plunge and upgraded to Vista last week. This appears to
> >> >> > have
> >> >> > been
> >> >> > a mistake. I have 2 most annoying problems that appear to be
> >> >> > widespread.
> >> >> >
> >> >> > 1- I have NO sound. None. I had it when I upgraded, all was good
> >> >> > until
> >> >> > I
> >> >> > installed the updates. Now I have nothing. This appears to be a
> >> >> > widespread
> >> >> > problem and I cannot find a solution(and trust me, I've tried every
> >> >> > solution
> >> >> > I've some across on the internet).
> >> >> >
> >> >> > I have removed the device and re-added it. I've used new
> >> >> > manufacturer
> >> >> > drivers, I've used old manufacturer drivers. I've used the
> >> >> > Vista-installed
> >> >> > driver. I've cleared the DRM filders. I've tried different players,
> >> >> > different
> >> >> > settings.
> >> >> >
> >> >> > I tried a restore point, but it looks like that first major push of
> >> >> > updates
> >> >> > wipes out old restore points. The oldest restore point I have did
> >> >> > not
> >> >> > help.
> >> >> > Microsoft's hotfix (KB930883), for this did nothing.
> >> >> >
> >> >> > 2- Video won't play. No matter what format I have, no matter what
> >> >> > player I
> >> >> > use, I get 3 seconds of video and then it just quits with a C00D***
> >> >> > error.
> >> >> > The information returned from the web help link is not helpful at
> >> >> > all.
> >> >> >
> >> >> > I installed a codec pack, and there was no change. This affects AVI,
> >> >> > MPG
> >> >> > files.
> >> >> >
> >> >> > I really need help with this. I'm just about ready to uninstall this
> >> >> > and
> >> >> > request my money back from Microsoft.
> >> >> >
> >> >> > Any thoughts?
> >> >> >
> >> >> > Sam
> >>
>