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Failed update KB924496

 
 
Mstrildy
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      01-03-2007
auto update tried to install this and it failed and i am awful at doing
anything with the computer besides my normal habit
 
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TaurArian [MS-MVP]
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      01-03-2007
On the WU Website, select your history of updates - now click on failed update (red
mark) and see if there is an error code.
If there is an error code, write it down and post back or in the alternative, do a
search for the error code.

We need a little bit more information in order to assist you.

K

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Mstrildy" <> wrote in message
news:8CA5C709-ED9F-49DD-8A57-...
| auto update tried to install this and it failed and i am awful at doing
| anything with the computer besides my normal habit


 
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Mstrildy
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Posts: n/a

 
      01-03-2007
the error code is 0x8024200D

"TaurArian [MS-MVP]" wrote:

> On the WU Website, select your history of updates - now click on failed update (red
> mark) and see if there is an error code.
> If there is an error code, write it down and post back or in the alternative, do a
> search for the error code.
>
> We need a little bit more information in order to assist you.
>
> K
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> Get Safe online: http://www.getsafeonline.org/
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "Mstrildy" <> wrote in message
> news:8CA5C709-ED9F-49DD-8A57-...
> | auto update tried to install this and it failed and i am awful at doing
> | anything with the computer besides my normal habit
>
>
>

 
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Aleks
Guest
Posts: n/a

 
      01-03-2007
Yes, there are some error codes for example Error Code: 0x80070005 was at
first but now it is 0x80241001(!?). Still I do not have solution.

"TaurArian [MS-MVP]" wrote:

> On the WU Website, select your history of updates - now click on failed update (red
> mark) and see if there is an error code.
> If there is an error code, write it down and post back or in the alternative, do a
> search for the error code.
>
> We need a little bit more information in order to assist you.
>
> K
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> Get Safe online: http://www.getsafeonline.org/
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "Mstrildy" <> wrote in message
> news:8CA5C709-ED9F-49DD-8A57-...
> | auto update tried to install this and it failed and i am awful at doing
> | anything with the computer besides my normal habit
>
>
>

 
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TaurArian [MS-MVP]
Guest
Posts: n/a

 
      01-03-2007
Error Code 0x8024200D is:
SUS_E_UH_NEEDANOTHERDOWNLOAD
The installer requires more data to be downloaded

Suggestion, try manually downloading the update and installing:-
http://www.microsoft.com/downloads/d...DisplayLang=en


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Mstrildy" <> wrote in message
news:4D6370BF-D837-4A27-82F0-...
| the error code is 0x8024200D
|
| "TaurArian [MS-MVP]" wrote:
|
| > On the WU Website, select your history of updates - now click on failed update
(red
| > mark) and see if there is an error code.
| > If there is an error code, write it down and post back or in the alternative, do
a
| > search for the error code.
| >
| > We need a little bit more information in order to assist you.
| >
| > K
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > Get Safe online: http://www.getsafeonline.org/
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "Mstrildy" <> wrote in message
| > news:8CA5C709-ED9F-49DD-8A57-...
| > | auto update tried to install this and it failed and i am awful at doing
| > | anything with the computer besides my normal habit
| >
| >
| >


 
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TaurArian [MS-MVP]
Guest
Posts: n/a

 
      01-03-2007
WU_E_MSI_WRONG_VERSION = 0x80241001
Without seeing your WU log, it may be that you have the wrong Windows Installer.
Please check.

How to view the Update log in Windows

Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy
and paste the error codes into this thread so someone may be able to assist you. On
the other hand, you may be able to find the error code and other suggestions by
searching the Newsgroup.

Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

If it turns out to be the wrong Installer -

Suggestions: download the latest WI and install it.

Windows Installer 3.1 Redistributable (v2)
http://www.microsoft.com/downloads/d...DisplayLang=en

It if turns out to be the wrong version of the activex controls follow this article -

Follow this article -
The Windows Update Web site and the Microsoft Update Web site do not scan for updates
when you repair a failed installation of Windows XP Service Pack 2 or of Windows XP
Service Pack 1
http://support.microsoft.com/kb/916259

If you are in doubt, post back the contents (the error parts) of your log file.

K
--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Aleks" <> wrote in message
news:3C2C999C-4096-47C1-B6EE-...
| Yes, there are some error codes for example Error Code: 0x80070005 was at
| first but now it is 0x80241001(!?). Still I do not have solution.
|
| "TaurArian [MS-MVP]" wrote:
|
| > On the WU Website, select your history of updates - now click on failed update
(red
| > mark) and see if there is an error code.
| > If there is an error code, write it down and post back or in the alternative, do
a
| > search for the error code.
| >
| > We need a little bit more information in order to assist you.
| >
| > K
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > Get Safe online: http://www.getsafeonline.org/
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "Mstrildy" <> wrote in message
| > news:8CA5C709-ED9F-49DD-8A57-...
| > | auto update tried to install this and it failed and i am awful at doing
| > | anything with the computer besides my normal habit
| >
| >
| >


 
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