Failed update kb935839

I removed the failed update kb935839 in add/remove programs then attempted to
update again from windows update. The update kb935839 failed again. I want my
laptop to be current in updates. What can I do to fix this problem myself
without spending money I don't have as an unemployed student with no source
of income?
--
Centurion

Centurion wrote:

> I removed the failed update kb935839 in add/remove programs then attempted to
> update again from windows update. The update kb935839 failed again. I want my
> laptop to be current in updates. What can I do to fix this problem myself
> without spending money I don't have as an unemployed student with no source
> of income?

Since this is a Security update:
http://www.microsoft.com/technet/sec.../ms07-035.mspx

> Support
> • Customers in the U.S. and Canada can receive technical support from Microsoft Product Support
> Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security
> updates.
> • International customers can receive support from their local Microsoft subsidiaries. There is no
> charge for support that is associated with security updates. For more information about how to
> contact Microsoft for support issues, visit the International Support Web site.
> http://go.microsoft.com/fwlink/?LinkId=21155


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

I ran into this on a machine re-build. Here's what I did to fix it. Once I
got it working, it seems reasonable. You may need to tweek it a little for
different OS, but the idea is good.

KB935839 and KB935839 Fail to load
1) Set up a directory, like c:\temp\patches
2) Go to http://www.microsoft.com/downloads/S...displaylang=en
3) enter kb935839 into search window
4) Security Update for Windows XP (KB935839)
5) Click download
6) click save
7) Repeat steps 2-6 but for the KB935840 value
8) close internet and all other windows
9) disconnect network
10) completely disable your virus protection system.
11) go to your temp directory and run the 39 file, then reboot
12) do step 11 for the 40 file.
That should do it. Restart your virus system and network. Check for any
other updates.

Excellent post, Steven. One thing I'd add would be a slightly more
desciptive name for the .exe's in steps 11 & 12 and include the links to
download the KBs. Then you'd have a *useful* MS Knowledge Base article
on manually installing any updates <w> :

KB935839 - XP [x86], XP [x64], Win 2K, Win 2K3 [x86], Win2K3 [x64]
http://www.microsoft.com/downloads/r...DisplayLang=en

KB935840 - XP [x86], XP [x64], Win 2K, Win 2K3 [x86], Win2K3 [x64]
http://www.microsoft.com/downloads/r...DisplayLang=en

11) go to your temp directory and run WindowsXXXX-KB935839-xXX-ENU.exe,
then reboot
12) do step 11 for WindowsXXXX-KB935840-xXX-ENU.exe ¹

¹ XXXX representing the Version of Windows installed
xXX representing either x86 or x64 version of Windows installed
ENU representing the Lanuage of the OS [in this case, English]

Mind if I publish this on my blog ?
http://www.bleepingcomputer.com/blog...een/index.php?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Steven Takle wrote:

> I ran into this on a machine re-build. Here's what I did to fix it. Once I
> got it working, it seems reasonable. You may need to tweek it a little for
> different OS, but the idea is good.
>
> KB935839 and KB935839 Fail to load
> 1) Set up a directory, like c:\temp\patches
> 2) Go to http://www.microsoft.com/downloads/S...displaylang=en
> 3) enter kb935839 into search window
> 4) Security Update for Windows XP (KB935839)
> 5) Click download
> 6) click save
> 7) Repeat steps 2-6 but for the KB935840 value
> 8) close internet and all other windows
> 9) disconnect network
> 10) completely disable your virus protection system.
> 11) go to your temp directory and run the 39 file, then reboot
> 12) do step 11 for the 40 file.
> That should do it. Restart your virus system and network. Check for any
> other updates.
>
>
>
>

Publish with or without the changes. I wish it would have been out there a
couple days back when I was looking for the answer <G>.
As for the specific KB links, I left them off intentially because they are
different for different OS. I thought is I left them open, someone would
actually try to evaluate it per their OS, while if I gave a full like we
would have WK2000 trying to load to Vista. Both approaches have goods and
'others'.
Glad I could help.
Steven


"MowGreen [MVP]" wrote:

> Excellent post, Steven. One thing I'd add would be a slightly more
> desciptive name for the .exe's in steps 11 & 12 and include the links to
> download the KBs. Then you'd have a *useful* MS Knowledge Base article
> on manually installing any updates <w> :
>
> KB935839 - XP [x86], XP [x64], Win 2K, Win 2K3 [x86], Win2K3 [x64]
> http://www.microsoft.com/downloads/r...DisplayLang=en
>
> KB935840 - XP [x86], XP [x64], Win 2K, Win 2K3 [x86], Win2K3 [x64]
> http://www.microsoft.com/downloads/r...DisplayLang=en
>
> 11) go to your temp directory and run WindowsXXXX-KB935839-xXX-ENU.exe,
> then reboot
> 12) do step 11 for WindowsXXXX-KB935840-xXX-ENU.exe ¹
>
> ¹ XXXX representing the Version of Windows installed
> xXX representing either x86 or x64 version of Windows installed
> ENU representing the Lanuage of the OS [in this case, English]
>
> Mind if I publish this on my blog ?
> http://www.bleepingcomputer.com/blog...een/index.php?
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Steven Takle wrote:
>
> > I ran into this on a machine re-build. Here's what I did to fix it. Once I
> > got it working, it seems reasonable. You may need to tweek it a little for
> > different OS, but the idea is good.
> >
> > KB935839 and KB935839 Fail to load
> > 1) Set up a directory, like c:\temp\patches
> > 2) Go to http://www.microsoft.com/downloads/S...displaylang=en
> > 3) enter kb935839 into search window
> > 4) Security Update for Windows XP (KB935839)
> > 5) Click download
> > 6) click save
> > 7) Repeat steps 2-6 but for the KB935840 value
> > 8) close internet and all other windows
> > 9) disconnect network
> > 10) completely disable your virus protection system.
> > 11) go to your temp directory and run the 39 file, then reboot
> > 12) do step 11 for the 40 file.
> > That should do it. Restart your virus system and network. Check for any
> > other updates.
> >
> >
> >
> >
>