Failed: Update for Outlook 2003 Junk Email Filter (KB914454)

Windows Update successfully applied all today's updates except the junk email
filter.

Office 2003 SP2 on Windows XP SP2 (both fully patched and up-to-date).

Error messages from C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g:

MicrosoftUpdate Failure Content Install
Installation Failure: Windows failed to install the following update with
error
0x80070643: Update for Outlook 2003 Junk Email Filter (KB914454).

MicrosoftUpdate Failure Content Install
Installation Failure: Windows failed to install the following update with
error
0x80246007: Update for Outlook 2003 Junk Email Filter (KB914454).

I have searched this forum and as a result tried various fixes / workarounds
as follows:
Deleted the downloaded file to force re-download.
Replaced OSE.EXE and checked it was properly configured and started
successfully.
Deleted C:\MSOCache.
De-registered and then re-registered qmgr.dll etc.
Deleted C:\WINDOWS\system32\Catroot2.
De-registered and then re-registered softpub.dll etc.

None of these had any effect. This was a hell of a lot of work for a minor
security update.

The only other suggestion I have found is to uninstall then reinstall Office
itself, but I am not prepared to do this for a junk email filter update as
the cure would be far, far worse than the ailment.

Has anybody else had this problem?
What should I try next?

This update fails from Office Update also.

Downloaded and ran office2003-KB914454-FullFile-ENU.exe; failed with error
message: "This update cannot be applied".

"JPL" wrote:

> Windows Update successfully applied all today's updates except the junk email
> filter.
>
> Office 2003 SP2 on Windows XP SP2 (both fully patched and up-to-date).
>
> Error messages from C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g:
>
> MicrosoftUpdate Failure Content Install
> Installation Failure: Windows failed to install the following update with
> error
> 0x80070643: Update for Outlook 2003 Junk Email Filter (KB914454).
>
> MicrosoftUpdate Failure Content Install
> Installation Failure: Windows failed to install the following update with
> error
> 0x80246007: Update for Outlook 2003 Junk Email Filter (KB914454).
>
> I have searched this forum and as a result tried various fixes / workarounds
> as follows:
> Deleted the downloaded file to force re-download.
> Replaced OSE.EXE and checked it was properly configured and started
> successfully.
> Deleted C:\MSOCache.
> De-registered and then re-registered qmgr.dll etc.
> Deleted C:\WINDOWS\system32\Catroot2.
> De-registered and then re-registered softpub.dll etc.
>
> None of these had any effect. This was a hell of a lot of work for a minor
> security update.
>
> The only other suggestion I have found is to uninstall then reinstall Office
> itself, but I am not prepared to do this for a junk email filter update as
> the cure would be far, far worse than the ailment.
>
> Has anybody else had this problem?
> What should I try next?

JPL, I'm having exactly the same problem. Neither Microsoft update, Office
update, and the full file install is able to successfully install the update.

"JPL" wrote:

> This update fails from Office Update also.
>
> Downloaded and ran office2003-KB914454-FullFile-ENU.exe; failed with error
> message: "This update cannot be applied".
>
> "JPL" wrote:
>
> > Windows Update successfully applied all today's updates except the junk email
> > filter.
> >
> > Office 2003 SP2 on Windows XP SP2 (both fully patched and up-to-date).
> >
> > Error messages from C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g:
> >
> > MicrosoftUpdate Failure Content Install
> > Installation Failure: Windows failed to install the following update with
> > error
> > 0x80070643: Update for Outlook 2003 Junk Email Filter (KB914454).
> >
> > MicrosoftUpdate Failure Content Install
> > Installation Failure: Windows failed to install the following update with
> > error
> > 0x80246007: Update for Outlook 2003 Junk Email Filter (KB914454).
> >
> > I have searched this forum and as a result tried various fixes / workarounds
> > as follows:
> > Deleted the downloaded file to force re-download.
> > Replaced OSE.EXE and checked it was properly configured and started
> > successfully.
> > Deleted C:\MSOCache.
> > De-registered and then re-registered qmgr.dll etc.
> > Deleted C:\WINDOWS\system32\Catroot2.
> > De-registered and then re-registered softpub.dll etc.
> >
> > None of these had any effect. This was a hell of a lot of work for a minor
> > security update.
> >
> > The only other suggestion I have found is to uninstall then reinstall Office
> > itself, but I am not prepared to do this for a junk email filter update as
> > the cure would be far, far worse than the ailment.
> >
> > Has anybody else had this problem?
> > What should I try next?

Also I have same problem.
Does anyone know how to solve this problem?


"Dean" wrote:

> JPL, I'm having exactly the same problem. Neither Microsoft update, Office
> update, and the full file install is able to successfully install the update.
>
> "JPL" wrote:
>
> > This update fails from Office Update also.
> >
> > Downloaded and ran office2003-KB914454-FullFile-ENU.exe; failed with error
> > message: "This update cannot be applied".
> >
> > "JPL" wrote:
> >
> > > Windows Update successfully applied all today's updates except the junk email
> > > filter.
> > >
> > > Office 2003 SP2 on Windows XP SP2 (both fully patched and up-to-date).
> > >
> > > Error messages from C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g:
> > >
> > > MicrosoftUpdate Failure Content Install
> > > Installation Failure: Windows failed to install the following update with
> > > error
> > > 0x80070643: Update for Outlook 2003 Junk Email Filter (KB914454).
> > >
> > > MicrosoftUpdate Failure Content Install
> > > Installation Failure: Windows failed to install the following update with
> > > error
> > > 0x80246007: Update for Outlook 2003 Junk Email Filter (KB914454).
> > >
> > > I have searched this forum and as a result tried various fixes / workarounds
> > > as follows:
> > > Deleted the downloaded file to force re-download.
> > > Replaced OSE.EXE and checked it was properly configured and started
> > > successfully.
> > > Deleted C:\MSOCache.
> > > De-registered and then re-registered qmgr.dll etc.
> > > Deleted C:\WINDOWS\system32\Catroot2.
> > > De-registered and then re-registered softpub.dll etc.
> > >
> > > None of these had any effect. This was a hell of a lot of work for a minor
> > > security update.
> > >
> > > The only other suggestion I have found is to uninstall then reinstall Office
> > > itself, but I am not prepared to do this for a junk email filter update as
> > > the cure would be far, far worse than the ailment.
> > >
> > > Has anybody else had this problem?
> > > What should I try next?

I am also having a problem installing Outlook 2003 Junk Email Filter and have
tried to re-install after restarting my computer after the other updates were
successful but still unable to install it. I am a novice computer user and am
running XP Professional on a Pentium 4 computer

"JPL" wrote:

> Windows Update successfully applied all today's updates except the junk email
> filter.
>
> Office 2003 SP2 on Windows XP SP2 (both fully patched and up-to-date).
>
> Error messages from C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g:
>
> MicrosoftUpdate Failure Content Install
> Installation Failure: Windows failed to install the following update with
> error
> 0x80070643: Update for Outlook 2003 Junk Email Filter (KB914454).
>
> MicrosoftUpdate Failure Content Install
> Installation Failure: Windows failed to install the following update with
> error
> 0x80246007: Update for Outlook 2003 Junk Email Filter (KB914454).
>
> I have searched this forum and as a result tried various fixes / workarounds
> as follows:
> Deleted the downloaded file to force re-download.
> Replaced OSE.EXE and checked it was properly configured and started
> successfully.
> Deleted C:\MSOCache.
> De-registered and then re-registered qmgr.dll etc.
> Deleted C:\WINDOWS\system32\Catroot2.
> De-registered and then re-registered softpub.dll etc.
>
> None of these had any effect. This was a hell of a lot of work for a minor
> security update.
>
> The only other suggestion I have found is to uninstall then reinstall Office
> itself, but I am not prepared to do this for a junk email filter update as
> the cure would be far, far worse than the ailment.
>
> Has anybody else had this problem?
> What should I try next?

Same Here. Outlook 2003 Junk Email Filter (KB914454) will not install either
manually or online autoupdate. ????

"JPL" wrote:

> Windows Update successfully applied all today's updates except the junk email
> filter.
>
> Office 2003 SP2 on Windows XP SP2 (both fully patched and up-to-date).
>
> Error messages from C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g:
>
> MicrosoftUpdate Failure Content Install
> Installation Failure: Windows failed to install the following update with
> error
> 0x80070643: Update for Outlook 2003 Junk Email Filter (KB914454).
>
> MicrosoftUpdate Failure Content Install
> Installation Failure: Windows failed to install the following update with
> error
> 0x80246007: Update for Outlook 2003 Junk Email Filter (KB914454).
>
> I have searched this forum and as a result tried various fixes / workarounds
> as follows:
> Deleted the downloaded file to force re-download.
> Replaced OSE.EXE and checked it was properly configured and started
> successfully.
> Deleted C:\MSOCache.
> De-registered and then re-registered qmgr.dll etc.
> Deleted C:\WINDOWS\system32\Catroot2.
> De-registered and then re-registered softpub.dll etc.
>
> None of these had any effect. This was a hell of a lot of work for a minor
> security update.
>
> The only other suggestion I have found is to uninstall then reinstall Office
> itself, but I am not prepared to do this for a junk email filter update as
> the cure would be far, far worse than the ailment.
>
> Has anybody else had this problem?
> What should I try next?

Same Here - Update for Outlook 2003 Junk Email Filter (KB914454) will not
install either manually or online update. Detect and repair fails as well.
Would really like to see this issue resolved.

"JPL" wrote:

> Windows Update successfully applied all today's updates except the junk email
> filter.
>
> Office 2003 SP2 on Windows XP SP2 (both fully patched and up-to-date).
>
> Error messages from C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g:
>
> MicrosoftUpdate Failure Content Install
> Installation Failure: Windows failed to install the following update with
> error
> 0x80070643: Update for Outlook 2003 Junk Email Filter (KB914454).
>
> MicrosoftUpdate Failure Content Install
> Installation Failure: Windows failed to install the following update with
> error
> 0x80246007: Update for Outlook 2003 Junk Email Filter (KB914454).
>
> I have searched this forum and as a result tried various fixes / workarounds
> as follows:
> Deleted the downloaded file to force re-download.
> Replaced OSE.EXE and checked it was properly configured and started
> successfully.
> Deleted C:\MSOCache.
> De-registered and then re-registered qmgr.dll etc.
> Deleted C:\WINDOWS\system32\Catroot2.
> De-registered and then re-registered softpub.dll etc.
>
> None of these had any effect. This was a hell of a lot of work for a minor
> security update.
>
> The only other suggestion I have found is to uninstall then reinstall Office
> itself, but I am not prepared to do this for a junk email filter update as
> the cure would be far, far worse than the ailment.
>
> Has anybody else had this problem?
> What should I try next?

Same problem with the two computers on a home network running Office 2003.
Neither have ever even used Outlook, so it really isn't that important,
except for the annoyance of having a critical update not installing. Since
this is not an isolated incident, it maybe a problem with the update itself.
MS, what's up?

"JPe" wrote:

> Also I have same problem.
> Does anyone know how to solve this problem?
>
>
> "Dean" wrote:
>
> > JPL, I'm having exactly the same problem. Neither Microsoft update, Office
> > update, and the full file install is able to successfully install the update.
> >
> > "JPL" wrote:
> >
> > > This update fails from Office Update also.
> > >
> > > Downloaded and ran office2003-KB914454-FullFile-ENU.exe; failed with error
> > > message: "This update cannot be applied".
> > >
> > > "JPL" wrote:
> > >
> > > > Windows Update successfully applied all today's updates except the junk email
> > > > filter.
> > > >
> > > > Office 2003 SP2 on Windows XP SP2 (both fully patched and up-to-date).
> > > >
> > > > Error messages from C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g:
> > > >
> > > > MicrosoftUpdate Failure Content Install
> > > > Installation Failure: Windows failed to install the following update with
> > > > error
> > > > 0x80070643: Update for Outlook 2003 Junk Email Filter (KB914454).
> > > >
> > > > MicrosoftUpdate Failure Content Install
> > > > Installation Failure: Windows failed to install the following update with
> > > > error
> > > > 0x80246007: Update for Outlook 2003 Junk Email Filter (KB914454).
> > > >
> > > > I have searched this forum and as a result tried various fixes / workarounds
> > > > as follows:
> > > > Deleted the downloaded file to force re-download.
> > > > Replaced OSE.EXE and checked it was properly configured and started
> > > > successfully.
> > > > Deleted C:\MSOCache.
> > > > De-registered and then re-registered qmgr.dll etc.
> > > > Deleted C:\WINDOWS\system32\Catroot2.
> > > > De-registered and then re-registered softpub.dll etc.
> > > >
> > > > None of these had any effect. This was a hell of a lot of work for a minor
> > > > security update.
> > > >
> > > > The only other suggestion I have found is to uninstall then reinstall Office
> > > > itself, but I am not prepared to do this for a junk email filter update as
> > > > the cure would be far, far worse than the ailment.
> > > >
> > > > Has anybody else had this problem?
> > > > What should I try next?

Yes looks like problem in the update itself. Still waiting for MS helpdesk to
respond.

"Mercenary4" wrote:

> Same problem with the two computers on a home network running Office 2003.
> Neither have ever even used Outlook, so it really isn't that important,
> except for the annoyance of having a critical update not installing. Since
> this is not an isolated incident, it maybe a problem with the update itself.
> MS, what's up?
>
> "JPe" wrote:
>
> > Also I have same problem.
> > Does anyone know how to solve this problem?
> >
> >
> > "Dean" wrote:
> >
> > > JPL, I'm having exactly the same problem. Neither Microsoft update, Office
> > > update, and the full file install is able to successfully install the update.
> > >
> > > "JPL" wrote:
> > >
> > > > This update fails from Office Update also.
> > > >
> > > > Downloaded and ran office2003-KB914454-FullFile-ENU.exe; failed with error
> > > > message: "This update cannot be applied".
> > > >
> > > > "JPL" wrote:
> > > >
> > > > > Windows Update successfully applied all today's updates except the junk email
> > > > > filter.
> > > > >
> > > > > Office 2003 SP2 on Windows XP SP2 (both fully patched and up-to-date).
> > > > >
> > > > > Error messages from C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g:
> > > > >
> > > > > MicrosoftUpdate Failure Content Install
> > > > > Installation Failure: Windows failed to install the following update with
> > > > > error
> > > > > 0x80070643: Update for Outlook 2003 Junk Email Filter (KB914454).
> > > > >
> > > > > MicrosoftUpdate Failure Content Install
> > > > > Installation Failure: Windows failed to install the following update with
> > > > > error
> > > > > 0x80246007: Update for Outlook 2003 Junk Email Filter (KB914454).
> > > > >
> > > > > I have searched this forum and as a result tried various fixes / workarounds
> > > > > as follows:
> > > > > Deleted the downloaded file to force re-download.
> > > > > Replaced OSE.EXE and checked it was properly configured and started
> > > > > successfully.
> > > > > Deleted C:\MSOCache.
> > > > > De-registered and then re-registered qmgr.dll etc.
> > > > > Deleted C:\WINDOWS\system32\Catroot2.
> > > > > De-registered and then re-registered softpub.dll etc.
> > > > >
> > > > > None of these had any effect. This was a hell of a lot of work for a minor
> > > > > security update.
> > > > >
> > > > > The only other suggestion I have found is to uninstall then reinstall Office
> > > > > itself, but I am not prepared to do this for a junk email filter update as
> > > > > the cure would be far, far worse than the ailment.
> > > > >
> > > > > Has anybody else had this problem?
> > > > > What should I try next?

The Office Source Engine Service is either stopped or disabled. Start
the Service, then rerun the install for KB914454; it should work fine.