failed write message to USB device

Article ID: 908673 discusses a hotfix that will address my problem of a failed
write message to an external USB drive attached via a 4 port powered USB
hub. My problem is I do not know how to download the hotfix to update
Window XP Home.
Help!!!!

"painter4" <> wrote in message
news:4A7A2EC8-0C47-4EED-A53B-...
> Article ID: 908673 discusses a hotfix that will address my problem of a
> failed
> write message to an external USB drive attached via a 4 port powered USB
> hub. My problem is I do not know how to download the hotfix to update
> Window XP Home.
> Help!!!!


Under the section "Hotfix Information":
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services telephone numbers and information about support costs,
visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)

Did you not READ the page?

"Gordon" wrote:

> "painter4" <> wrote in message
> news:4A7A2EC8-0C47-4EED-A53B-...
> > Article ID: 908673 discusses a hotfix that will address my problem of a
> > failed
> > write message to an external USB drive attached via a 4 port powered USB
> > hub. My problem is I do not know how to download the hotfix to update
> > Window XP Home.
> > Help!!!!
>
>
> Under the section "Hotfix Information":
> To resolve this problem immediately, contact Microsoft Product Support
> Services to obtain the hotfix. For a complete list of Microsoft Product
> Support Services telephone numbers and information about support costs,
> visit the following Microsoft Web site:
> http://support.microsoft.com/contactus/?ws=support
> (http://support.microsoft.com/contactus/?ws=support)
>
> Did you not READ the page?
>
>
> I have gone to the Microsoft support link. Since my XP came from Dell,
Microsoft turns me back to Dell or wants to charge me for support which
is not acceptable since this is a Windows problem. Catch 22.

painter4 <> wrote:

> Article ID: 908673 discusses a hotfix that will address my problem of
> a failed write message to an external USB drive attached via a 4 port
> powered USB hub. My problem is I do not know how to download the
> hotfix to update Window XP Home.

908673 is an old patch and has been superceded by 925528 which you can
download directly from:
<http://support.microsoft.com/kb/925528>

--
Robin Walker [MVP Networking]

"Robin Walker [MVP]" wrote:

> painter4 <> wrote:
>
> > Article ID: 908673 discusses a hotfix that will address my problem of
> > a failed write message to an external USB drive attached via a 4 port
> > powered USB hub. My problem is I do not know how to download the
> > hotfix to update Window XP Home.
>
> 908673 is an old patch and has been superceded by 925528 which you can
> download directly from:
> <http://support.microsoft.com/kb/925528>
>
> --
> Robin Walker [MVP Networking]
>
>
>
> I looked at 925528 and it only talks about Vista. I am running XP Home
Edition. If I install 925528, will I be OK?

painter4 <> wrote:

> "Robin Walker [MVP]" wrote:
>
>> 908673 is an old patch and has been superceded by 925528 which you
>> can download directly from:
>> <http://support.microsoft.com/kb/925528>
>>
> I looked at 925528 and it only talks about Vista. I am running XP
> Home Edition. If I install 925528, will I be OK?

No, you must not install Vista updates on XP. It looks like you are out of
luck until this patch becomes more widely available.

--
Robin Walker [MVP Networking]