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failure to install Cumulative Security Update (KB937143) in Vista

 
 
101needhlpplz
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      08-31-2007
I can't seem to get this update installed.. I have Vista Home Premium... I've
tried to install it manually to no success.... I get the (ERROR CODE
8003731b) does anyone have a solution... cause I've been lookin at posts
everywhere and it seems I am not the only person to have update problems with
this code error with the all famous Vista
 
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MowGreen [MVP]
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      08-31-2007
Try installing it manually AFTER *** totally disabling *** the installed
antivirus/security suite. Consult the Help file of said software or
visit the manufacturer's web site to learn how this is accommplished.
STRONGLY suggest that you disconnect the system from any network/net
connection *prior* to doing so.
Than *right* click the downloaded update and choose 'Run as administrator'.
If you are prompted for an administrator password or for a confirmation,
type the password, or click Allow.

If the update still fails to install, MS offers no charge support for
issues with Security updates

> Support
> • Customers in the U.S. and Canada can receive technical support from Microsoft Product
> Support Services at 1-866-PCSAFETY. There is no charge for support calls that are
> associated with security updates.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


101needhlpplz wrote:

> I can't seem to get this update installed.. I have Vista Home Premium... I've
> tried to install it manually to no success.... I get the (ERROR CODE
> 8003731b) does anyone have a solution... cause I've been lookin at posts
> everywhere and it seems I am not the only person to have update problems with
> this code error with the all famous Vista

 
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Dwarf
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Posts: n/a

 
      09-10-2007
I too had problems with this update failing to install correctly until I used
the method as described in my post 'Problematic Updates in Windows Vista',
also in this newsgroup. Having successfully installed this update, (and also
KB933566 and KB929123 which I also had problems with), I decided to share the
information in the above post to help others in a similar situation. For your
information, I use Norton Internet Security 2007, and I did not have to
change any settings when using this procedure.

"MowGreen [MVP]" wrote:

> Try installing it manually AFTER *** totally disabling *** the installed
> antivirus/security suite. Consult the Help file of said software or
> visit the manufacturer's web site to learn how this is accommplished.
> STRONGLY suggest that you disconnect the system from any network/net
> connection *prior* to doing so.
> Than *right* click the downloaded update and choose 'Run as administrator'.
> If you are prompted for an administrator password or for a confirmation,
> type the password, or click Allow.
>
> If the update still fails to install, MS offers no charge support for
> issues with Security updates
>
> > Support
> > • Customers in the U.S. and Canada can receive technical support from Microsoft Product
> > Support Services at 1-866-PCSAFETY. There is no charge for support calls that are
> > associated with security updates.

>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> 101needhlpplz wrote:
>
> > I can't seem to get this update installed.. I have Vista Home Premium... I've
> > tried to install it manually to no success.... I get the (ERROR CODE
> > 8003731b) does anyone have a solution... cause I've been lookin at posts
> > everywhere and it seems I am not the only person to have update problems with
> > this code error with the all famous Vista

>

 
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MowGreen [MVP]
Guest
Posts: n/a

 
      09-12-2007
Thanks for posting this. However ... something is either truly amiss
with Vista's updating mechanism if you had to use the hidden Admin
account to get the updates installed OR, the installed security software
*might* be the cause of this behavior.

18 steps to get the Admin account visible, then run IE7 and Win Mail,
and then install the updates ?
That's ridiculous.

Did you ever attempt to completely and totally disable NIS 2007 first to
see if that was the cause of the installation issues ?


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Dwarf wrote:

> I too had problems with this update failing to install correctly until I used
> the method as described in my post 'Problematic Updates in Windows Vista',
> also in this newsgroup. Having successfully installed this update, (and also
> KB933566 and KB929123 which I also had problems with), I decided to share the
> information in the above post to help others in a similar situation. For your
> information, I use Norton Internet Security 2007, and I did not have to
> change any settings when using this procedure.
>
> "MowGreen [MVP]" wrote:
>
>
>>Try installing it manually AFTER *** totally disabling *** the installed
>>antivirus/security suite. Consult the Help file of said software or
>>visit the manufacturer's web site to learn how this is accommplished.
>>STRONGLY suggest that you disconnect the system from any network/net
>>connection *prior* to doing so.
>>Than *right* click the downloaded update and choose 'Run as administrator'.
>>If you are prompted for an administrator password or for a confirmation,
>>type the password, or click Allow.
>>
>>If the update still fails to install, MS offers no charge support for
>>issues with Security updates
>>
>>
>>>Support
>>>• Customers in the U.S. and Canada can receive technical support from Microsoft Product
>>>Support Services at 1-866-PCSAFETY. There is no charge for support calls that are
>>>associated with security updates.

>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>101needhlpplz wrote:
>>
>>
>>>I can't seem to get this update installed.. I have Vista Home Premium... I've
>>>tried to install it manually to no success.... I get the (ERROR CODE
>>>8003731b) does anyone have a solution... cause I've been lookin at posts
>>>everywhere and it seems I am not the only person to have update problems with
>>>this code error with the all famous Vista

>>

 
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