JOIN INC wrote:
> The Following have downloaded but refuse to install, I am using
> Windows XP Pro SP3 (at least my update log shows I received SP23 on
> JUne 20, nothing has installed since) with Office 2007 and Access
> 2002
>
<snipped for brevity>
>
> any help would be appreciated, tried uisng the trouble shooter but
> the installation log does not show that these failed to install so
> i have no Error message to report
MowGreen [MVP] wrote:
> Ignore the title and do Method 1:
>
> Updates are not installed successfully from Windows Update, from
> Microsoft Update, or by using Automatic Updates after you repair a
> Windows XP installation
> http://support.microsoft.com/kb/943144
barbara wrote:
> I am having the same problem as JOIN INC and you said to ignore the
> title and do Method 1. What is method 1?
Barbara,
You have to read and comprehend the whole response - not just 'as far as you
feel like reading'... ;-) You have to go to the linked web page and you
will clearly see a Method 1 and Method 2.
Here's my version of the same response... (This is posted *a lot* in this
newsgroup a Google search would almost definitely bring this up.)
As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.
http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.
*try to update:
- Visit
http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
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