Failure installing KB955428 - 8024002D

hello
My Windows Update seems to be having trouble installing 1 of the recently
released updates. It fails to install the "Update for Microsoft Works 8"
(KB955428), with the error code 8024002D after prompting to manually enter a
path to a "WORKS8.MSI" file (the default path in the field is not sufficient,
and I can't find this WORKS8.MSI anywhere in Works' folder in Program Files).

Could anyone please tell me why this is happening, and how I can fix it? The
message telling me the update is still available is getting kind of annoying.

I'm using Windows Vista Home Premium, Service Pack 1.


Thanks.

Just a guess, but try inserting the original installation CD for Works 8 and
direct the installer to look there.

--

----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375



"StickShifter" <> wrote in message
news:E8031AB7-4AB7-45EA-BC06-...
> hello
> My Windows Update seems to be having trouble installing 1 of the recently
> released updates. It fails to install the "Update for Microsoft Works 8"
> (KB955428), with the error code 8024002D after prompting to manually enter
> a
> path to a "WORKS8.MSI" file (the default path in the field is not
> sufficient,
> and I can't find this WORKS8.MSI anywhere in Works' folder in Program
> Files).
>
> Could anyone please tell me why this is happening, and how I can fix it?
> The
> message telling me the update is still available is getting kind of
> annoying.
>
> I'm using Windows Vista Home Premium, Service Pack 1.
>
>
> Thanks.

StickShifter wrote:

> My Windows Update seems to be having trouble installing 1 of the recently
> released updates. It fails to install the "Update for Microsoft Works 8"
> (KB955428), [...]

See PA Bear's second post in the thread titled "can't install update missing
folders".

Harry.


--
Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174

What if you don't have that CD and your computer came with the software
installed on it? I didn't recieve a CD for that when I bought my computer.
How do I fix the problem then? I am having the same problem with this
installation of this update.

"David B." wrote:

> Just a guess, but try inserting the original installation CD for Works 8 and
> direct the installer to look there.
>
> --
>
> ----
> Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
> How to ask a question http://support.microsoft.com/kb/555375
>
>
>
> "StickShifter" <> wrote in message
> news:E8031AB7-4AB7-45EA-BC06-...
> > hello
> > My Windows Update seems to be having trouble installing 1 of the recently
> > released updates. It fails to install the "Update for Microsoft Works 8"
> > (KB955428), with the error code 8024002D after prompting to manually enter
> > a
> > path to a "WORKS8.MSI" file (the default path in the field is not
> > sufficient,
> > and I can't find this WORKS8.MSI anywhere in Works' folder in Program
> > Files).
> >
> > Could anyone please tell me why this is happening, and how I can fix it?
> > The
> > message telling me the update is still available is getting kind of
> > annoying.
> >
> > I'm using Windows Vista Home Premium, Service Pack 1.
> >
> >
> > Thanks.
>
>

I updated from Works 7. I have that CD & no, it does not contain the missing
file. I have been looking for 3 hours online and so far, I have not located
that file. I just thought of something. If there is an update section in
Works itself, that would be worth a try. I'll get back to this spot later to
report my success/failure

--
Dave Miller


"David B." wrote:

> Just a guess, but try inserting the original installation CD for Works 8 and
> direct the installer to look there.
>
> --
>
> ----
> Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
> How to ask a question http://support.microsoft.com/kb/555375
>
>
>
> "StickShifter" <> wrote in message
> news:E8031AB7-4AB7-45EA-BC06-...
> > hello
> > My Windows Update seems to be having trouble installing 1 of the recently
> > released updates. It fails to install the "Update for Microsoft Works 8"
> > (KB955428), with the error code 8024002D after prompting to manually enter
> > a
> > path to a "WORKS8.MSI" file (the default path in the field is not
> > sufficient,
> > and I can't find this WORKS8.MSI anywhere in Works' folder in Program
> > Files).
> >
> > Could anyone please tell me why this is happening, and how I can fix it?
> > The
> > message telling me the update is still available is getting kind of
> > annoying.
> >
> > I'm using Windows Vista Home Premium, Service Pack 1.
> >
> >
> > Thanks.
>
>

Hi Harry,

I can't find the thread you talk about below, the one titled "Can't install
update, missing files"......can you help at all, l'm having the same problem
as the other folk in this thread.......

"Harry Johnston [MVP]" wrote:

> StickShifter wrote:
>
> > My Windows Update seems to be having trouble installing 1 of the recently
> > released updates. It fails to install the "Update for Microsoft Works 8"
> > (KB955428), [...]
>
> See PA Bear's second post in the thread titled "can't install update missing
> folders".
>
> Harry.
>
>
> --
> Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174
>

MowGreen posted this yesterday, goo luck!

--
WTIf the update in question is KB9455428, download and *save*
*KB955428_en-US.cab*
http://www.microsoft.com/downloads/d...DisplayLang=en

Once the download completes close all open browsers and programs.
*Right* click KB955428_en-US.cab and choose 'Extract All'.
Either double click the file that is extracted or, right click and
choose Install to install KB9455428.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



"Kass" wrote:

> Hi Harry,
>
> I can't find the thread you talk about below, the one titled "Can't install
> update, missing files"......can you help at all, l'm having the same problem
> as the other folk in this thread.......
>
> "Harry Johnston [MVP]" wrote:
>
> > StickShifter wrote:
> >
> > > My Windows Update seems to be having trouble installing 1 of the recently
> > > released updates. It fails to install the "Update for Microsoft Works 8"
> > > (KB955428), [...]
> >
> > See PA Bear's second post in the thread titled "can't install update missing
> > folders".
> >
> > Harry.
> >
> >
> > --
> > Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174
> >

Although Microsoft Works 8(.5) came bundled with my computer, I did find a
CD-ROM for MS Works included in the box in which the computer came. When MS
Update asked for the CD during the installation program, I inserted it into
my CD-ROM drive and the installation proceded to conclusion. Check the box
in which your computer came (if you still have it) to see if you have this
CD-ROM for MS Works. If not, I suppose you can find the option to "hide" or
"ignore" this update. It turns out after inserting the CD-ROM, MS Update
concluded (successfully) saying that this update for MS Works was not needed
on my computer. There's a chance that you may not even need this update.


"StickShifter" wrote:

> hello
> My Windows Update seems to be having trouble installing 1 of the recently
> released updates. It fails to install the "Update for Microsoft Works 8"
> (KB955428), with the error code 8024002D after prompting to manually enter a
> path to a "WORKS8.MSI" file (the default path in the field is not sufficient,
> and I can't find this WORKS8.MSI anywhere in Works' folder in Program Files).
>
> Could anyone please tell me why this is happening, and how I can fix it? The
> message telling me the update is still available is getting kind of annoying.
>
> I'm using Windows Vista Home Premium, Service Pack 1.
>
>
> Thanks.

This update was released on 12 august and most of the users using a
pre-installed or OEM version are having issue with installing this update
through windows update.
A workaround is to downlad and install it manually.

http://www.microsoft.com/downloads/d...displaylang=en

From the above link downlaod the package KB955428_en-US.cab and extract it
and you will find KB955428_en-US.msp file.
Double click on the msp file to install the update.



"MajkMatt" wrote:

> Although Microsoft Works 8(.5) came bundled with my computer, I did find a
> CD-ROM for MS Works included in the box in which the computer came. When MS
> Update asked for the CD during the installation program, I inserted it into
> my CD-ROM drive and the installation proceded to conclusion. Check the box
> in which your computer came (if you still have it) to see if you have this
> CD-ROM for MS Works. If not, I suppose you can find the option to "hide" or
> "ignore" this update. It turns out after inserting the CD-ROM, MS Update
> concluded (successfully) saying that this update for MS Works was not needed
> on my computer. There's a chance that you may not even need this update.
>
>
> "StickShifter" wrote:
>
> > hello
> > My Windows Update seems to be having trouble installing 1 of the recently
> > released updates. It fails to install the "Update for Microsoft Works 8"
> > (KB955428), with the error code 8024002D after prompting to manually enter a
> > path to a "WORKS8.MSI" file (the default path in the field is not sufficient,
> > and I can't find this WORKS8.MSI anywhere in Works' folder in Program Files).
> >
> > Could anyone please tell me why this is happening, and how I can fix it? The
> > message telling me the update is still available is getting kind of annoying.
> >
> > I'm using Windows Vista Home Premium, Service Pack 1.
> >
> >
> > Thanks.

i also am having same problem with the same error code kb955428-8024002d


"StickShifter" wrote:

> hello
> My Windows Update seems to be having trouble installing 1 of the recently
> released updates. It fails to install the "Update for Microsoft Works 8"
> (KB955428), with the error code 8024002D after prompting to manually enter a
> path to a "WORKS8.MSI" file (the default path in the field is not sufficient,
> and I can't find this WORKS8.MSI anywhere in Works' folder in Program Files).
>
> Could anyone please tell me why this is happening, and how I can fix it? The
> message telling me the update is still available is getting kind of annoying.
>
> I'm using Windows Vista Home Premium, Service Pack 1.
>
>
> Thanks.