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tammy tams
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      02-25-2005
i'm trying to download a security update for windows xp and its failed
(KB891781) and the error code is 800f0100.

Can anyone help to solve this out pls.


 
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Pat Walters [MSFT]
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      02-26-2005
"tammy tams",

Would you mind performing the attempt again for just this one update
(KB891781), and sending us the log? Here's how:
We need a little more information. Would you mind running through an
attempted installation on the Windows Update website and sending us back the
results?

On Windows XP:
1. Close all Internet browsers
2. Open a single Internet Explorer window.
3. In the Internet Explorer window, click Tools
4. Click Windows Update
5. When you reach the Windows Update site, click Custom Install
6. Click Review and Install Updates
7. When presented with multiple updates, uncheck all of them except for one
update (your choice)
8. Look down at the System clock and note the time. Let the minute move
forward one, so that there is no other activity associated with this
attempt.
9. Click Install. Wait for Windows Update to fail. If it succeeds, reply
back and let us know.
10. Assuming it failed, Click Start
11. Click Run
12. Type: %WINDIR%\WindowsUpdate.log
13. Press <Enter> or Click OK
14. When the log opens, scroll down to the hour and minute you memorized in
step 8.
15. Starting at the beginning of the first entry for that minute, click and
drag down and to the right selecting the rest of the log.
16. Click Edit, then Copy, or just press the <CTRL> and <C> keys.
17. Reply to this posting.
18. When that window opens, Tell us what update you attempted to install,
and where it failed from your observation.
19. After this, on a new line, state the following and press <Enter>: Log
entries follow:
20. Place the cursor on the line under the entry from step 19, and then
click Edit, then Paste, or just press the <CTRL> and <V> keys.
21. The log entries copied in steps 15-16 should have copied into your
posting.
22. Send it to us, and let us take a look at this failure.

On Windows 2000
Repeat steps 1-22 above, with the following changes:
6. Skip this step
12. The file is "%WINDIR%\Windows Update.log" (please INCLUDE the quotes and
notice the space between windows and update)

On Windows 98
This is identical to Windows 2000, but %windir% does not exist in Windows
98. Instead:
12. Change %WINDIR% to %WINBOOTDIR%

Sincerely,

Pat Walters [MSFT]


"tammy tams" <> wrote in message
news:AC81B4E0-753A-45B0-B1AB-...
> i'm trying to download a security update for windows xp and its failed
> (KB891781) and the error code is 800f0100.
>
> Can anyone help to solve this out pls.
>
>



 
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Robert Aldwinckle
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Posts: n/a

 
      02-26-2005
"tammy tams" <> wrote in message
news:AC81B4E0-753A-45B0-B1AB-...
> i'm trying to download a security update for windows xp and its failed
> (KB891781) and the error code is 800f0100.
>
> Can anyone help to solve this out pls.


http://groups-beta.google.com/groups...=Search+Groups

Unknown error. Some implication that the package being downloaded
could be improperly signed or you need to get your XML support updated
or fixed.

BTW - please try to use more descriptive discussion Subjects.
This one is far too generic and may result in subsequent confusion
if someone else has what they consider to be a "failure msg"
which will very likely be completely unrelated to this code of yours.


HTH

Robert Aldwinckle
---


 
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mancide
Guest
Posts: n/a

 
      05-29-2005
"tammy tams" wrote:

> i'm trying to download a security update for windows xp and its failed
> (KB891781) and the error code is 800f0100.
>
> Can anyone help to solve this out pls.
>
>

I have the same problem downloading update KB888302.
Don't know why...
 
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