False accusation from Genuine Microsoft

I have gotten this pop-up on my computer accusing my microsoft software to be
counterfeit. This I know is a false accusation, my software was pre-installed
by MDG. This is my product information, if you would review it. I'd like to
get rid of this pop-up.

Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Geographically blocked PID
Validation Code: 13

Cached Validation Code: N/A
Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
Windows Product ID: 55274-640-8365391-23521
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {2CA26DF0-0EE0-40C3-A994-15CE174A011B}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: 13
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Publisher 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:
B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{2CA26DF0-0EE0-40C3-A994-15CE174A011B}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23521</PID><PIDType>1</PIDType><SID>S-1-5-21-1935655697-1563985344-839522115</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG33BU__</Model></SYSTEM><BIOS><Manufacturer>Intel
Corp.</Manufacturer><Version>DPP3510J.86A.0484.2008.0805. 2031</Version><SMBIOSVersion
major="2"
minor="4"/><Date>20080805000000.000000+000</Date></BIOS><HWID>831439F70184807A</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File
Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll"
Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Publisher
2007</Name><Ver>12</Ver><Val>B437E8665E3B268</Val><Hash>tagbFt91rkbpU+i1LTJO8JTexhg=</Hash><Pid>81613-308-4486751-62203</Pid><PidType>10</PidType></Product><Product
GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Home and Student
2007</Name><Ver>12</Ver><Val>BCFA7E3AE9AA710</Val><Hash>IZd0nVnb3WPhDgOjvWJQ19nKfGM=</Hash><Pid>81602-904-3322155-68537</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="16" Version="12" Result="100"/><App Id="18" Version="12"
Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1B"
Version="12" Result="100"/><App Id="A1" Version="12"
Result="100"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A


-------
I hope that verifies that my software is genuine and not pirated.

When posting to this Newsg�oup it is requested that you
at least provide us with details of the operating system
you are using including Service Pack level.
<http://support.microsoft.com/kb/555375>

It cannot hurt to use the Product Key Updater Utility:
<http://www.microsoft.com/genuine/selfhelp/PKUInstructions.aspx>

Please follow this simple troubleshooting procedure, courtesy of MS MVP
Carey Frisch:

1. Download and install the WGA Diagnostic Tool
<http://go.microsoft.com/fwlink/?linkid=56062>

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:
<http://forums.microsoft.com/Genuine/default.aspx?SiteID=25>

4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.
-=-


Ǝиçεl
◕‿◕
-=-

"Red-Cherries" wrote:

> I have gotten this pop-up on my computer accusing my microsoft software to be
> counterfeit. This I know is a false accusation, my software was pre-installed
> by MDG. This is my product information, if you would review it. I'd like to
> get rid of this pop-up.
>
> Diagnostic Report (1.9.0011.0):
> -----------------------------------------
> WGA Data-->
> Validation Status: Geographically blocked PID
> Validation Code: 13
>
> Cached Validation Code: N/A
> Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
> Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
> Windows Product ID: 55274-640-8365391-23521
> Windows Product ID Type: 1
> Windows License Type: Volume
> Windows OS version: 5.1.2600.2.00010100.3.0.pro
> ID: {2CA26DF0-0EE0-40C3-A994-15CE174A011B}(3)
> Is Admin: Yes
> TestCab: 0x0
> WGA Version: Registered, 1.9.40.0
> Signed By: Microsoft
> Product Name: N/A
> Architecture: N/A
> Build lab: N/A
> TTS Error: N/A
> Validation Diagnostic: 025D1FF3-230-1
> Resolution Status: N/A
>
> WgaER Data-->
> ThreatID(s): N/A
> Version: N/A
>
> WGA Notifications Data-->
> Cached Result: 13
> File Exists: Yes
> Version: 1.9.40.0
> WgaTray.exe Signed By: Microsoft
> WgaLogon.dll Signed By: Microsoft
>
> OGA Notifications Data-->
> Cached Result: N/A, hr = 0x80070002
> Version: N/A, hr = 0x80070002
> OGAExec.exe Signed By: N/A, hr = 0x80070002
> OGAAddin.dll Signed By: N/A, hr = 0x80070002
>
> OGA Data-->
> Office Status: 100 Genuine
> Microsoft Office Publisher 2007 - 100 Genuine
> Microsoft Office Home and Student 2007 - 100 Genuine
> OGA Version: N/A, 0x80070002
> Signed By: N/A, hr = 0x80070002
> Office Diagnostics:
> B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
>
> Browser Data-->
> Proxy settings: N/A
> User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
> Default Browser: N/A, hr=0x80070002
> Download signed ActiveX controls: Prompt
> Download unsigned ActiveX controls: Disabled
> Run ActiveX controls and plug-ins: Allowed
> Initialize and script ActiveX controls not marked as safe: Disabled
> Allow scripting of Internet Explorer Webbrowser control: Disabled
> Active scripting: Allowed
> Script ActiveX controls marked as safe for scripting: Allowed
>
> File Scan Data-->
>
> Other data-->
> Office Details:
> <GenuineResults><MachineData><UGUID>{2CA26DF0-0EE0-40C3-A994-15CE174A011B}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23521</PID><PIDType>1</PIDType><SID>S-1-5-21-1935655697-1563985344-839522115</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG33BU__</Model></SYSTEM><BIOS><Manufacturer>Intel
> Corp.</Manufacturer><Version>DPP3510J.86A.0484.2008.0805. 2031</Version><SMBIOSVersion
> major="2"
> minor="4"/><Date>20080805000000.000000+000</Date></BIOS><HWID>831439F70184807A</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
> Standard
> Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File
> Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll"
> Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product
> GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
> Office Publisher
> 2007</Name><Ver>12</Ver><Val>B437E8665E3B268</Val><Hash>tagbFt91rkbpU+i1LTJO8JTexhg=</Hash><Pid>81613-308-4486751-62203</Pid><PidType>10</PidType></Product><Product
> GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
> Office Home and Student
> 2007</Name><Ver>12</Ver><Val>BCFA7E3AE9AA710</Val><Hash>IZd0nVnb3WPhDgOjvWJQ19nKfGM=</Hash><Pid>81602-904-3322155-68537</Pid><PidType>1</PidType></Product></Products><Applications><App
> Id="16" Version="12" Result="100"/><App Id="18" Version="12"
> Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1B"
> Version="12" Result="100"/><App Id="A1" Version="12"
> Result="100"/></Applications></Office></Software></GenuineResults>
>
> Licensing Data-->
> N/A
>
> HWID Data-->
> N/A
>
> OEM Activation 1.0 Data-->
> BIOS string matches: no
> Marker string from BIOS: N/A
> Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
>
> OEM Activation 2.0 Data-->
> N/A
>
>
> -------
> I hope that verifies that my software is genuine and not pirated.

Who or what is MDG and what does your problem have to do with Windows
Update?

1. Visit the following website and create a post in the "WGA Validation
Problems" forum and paste the results of the WGA Diagnostic Data in a
detailed post:
http://social.microsoft.com/forums/e...owsxp/threads/

2. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.

Or just see:

<QP>
....Based on your MGA Diagnostic results you have a geographically blocked
PID. A "Geographically blocked PID" is a Volume License Key that is valid,
but was licensed solely to a corporation or larger enterprise/business.
Blocked VLK's are Product Keys that Microsoft has received consent from the
original owner to block usage of. A VL Product Key is non-transferrable to
individuals. In order to resolve your non-genuine licensing issue, please
visit: www.microsoft.com/genuine and click on "Validate Windows". When
validation fails, click on the Get Genuine button which will provide
information on how to acquire a WGA Kit.
</QP>
Source:
http://social.microsoft.com/Forums/e...c-c915ef9ddf76


Red-Cherries wrote:
> I have gotten this pop-up on my computer accusing my microsoft software to
> be counterfeit. This I know is a false accusation, my software was
> pre-installed by MDG. This is my product information, if you would review
> it. I'd like to get rid of this pop-up.
>
> Diagnostic Report (1.9.0011.0):
> -----------------------------------------
> WGA Data-->
> Validation Status: Geographically blocked PID
> Validation Code: 13
>
> Cached Validation Code: N/A
> Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
> Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
> Windows Product ID: 55274-640-8365391-23521
> Windows Product ID Type: 1
> Windows License Type: Volume
> Windows OS version: 5.1.2600.2.00010100.3.0.pro
> ID: {2CA26DF0-0EE0-40C3-A994-15CE174A011B}(3)
> Is Admin: Yes
> TestCab: 0x0
> WGA Version: Registered, 1.9.40.0
> Signed By: Microsoft
> Product Name: N/A
> Architecture: N/A
> Build lab: N/A
> TTS Error: N/A
> Validation Diagnostic: 025D1FF3-230-1
> Resolution Status: N/A
>
> WgaER Data-->
> ThreatID(s): N/A
> Version: N/A
>
> WGA Notifications Data-->
> Cached Result: 13
> File Exists: Yes
> Version: 1.9.40.0
> WgaTray.exe Signed By: Microsoft
> WgaLogon.dll Signed By: Microsoft
>
> OGA Notifications Data-->
> Cached Result: N/A, hr = 0x80070002
> Version: N/A, hr = 0x80070002
> OGAExec.exe Signed By: N/A, hr = 0x80070002
> OGAAddin.dll Signed By: N/A, hr = 0x80070002
>
> OGA Data-->
> Office Status: 100 Genuine
> Microsoft Office Publisher 2007 - 100 Genuine
> Microsoft Office Home and Student 2007 - 100 Genuine
> OGA Version: N/A, 0x80070002
> Signed By: N/A, hr = 0x80070002
> Office Diagnostics:
> B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
>
> Browser Data-->
> Proxy settings: N/A
> User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
> Default Browser: N/A, hr=0x80070002
> Download signed ActiveX controls: Prompt
> Download unsigned ActiveX controls: Disabled
> Run ActiveX controls and plug-ins: Allowed
> Initialize and script ActiveX controls not marked as safe: Disabled
> Allow scripting of Internet Explorer Webbrowser control: Disabled
> Active scripting: Allowed
> Script ActiveX controls marked as safe for scripting: Allowed
>
> File Scan Data-->
>
> Other data-->
> Office Details:
> <GenuineResults><MachineData><UGUID>{2CA26DF0-0EE0-40C3-A994-15CE174A011B}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23521</PID><PIDType>1</PIDType><SID>S-1-5-21-1935655697-1563985344-839522115</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG33BU__</Model></SYSTEM><BIOS><Manufacturer>Intel
> Corp.</Manufacturer><Version>DPP3510J.86A.0484.2008.0805. 2031</Version><SMBIOSVersion
> major="2"
> minor="4"/><Date>20080805000000.000000+000</Date></BIOS><HWID>831439F70184807A</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
> Standard
> Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File
> Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll"
> Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product
> GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
> Office Publisher
> 2007</Name><Ver>12</Ver><Val>B437E8665E3B268</Val><Hash>tagbFt91rkbpU+i1LTJO8JTexhg=</Hash><Pid>81613-308-4486751-62203</Pid><PidType>10</PidType></Product><Product
> GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
> Office Home and Student
> 2007</Name><Ver>12</Ver><Val>BCFA7E3AE9AA710</Val><Hash>IZd0nVnb3WPhDgOjvWJQ19nKfGM=</Hash><Pid>81602-904-3322155-68537</Pid><PidType>1</PidType></Product></Products><Applications><App
> Id="16" Version="12" Result="100"/><App Id="18" Version="12"
> Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1B"
> Version="12" Result="100"/><App Id="A1" Version="12"
> Result="100"/></Applications></Office></Software></GenuineResults>
>
> Licensing Data-->
> N/A
>
> HWID Data-->
> N/A
>
> OEM Activation 1.0 Data-->
> BIOS string matches: no
> Marker string from BIOS: N/A
> Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
>
> OEM Activation 2.0 Data-->
> N/A
>
>
> -------
> I hope that verifies that my software is genuine and not pirated.