Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Update > Fatal error C000021a upon XP update?

Reply
Thread Tools Display Modes

Fatal error C000021a upon XP update?

 
 
pendicular
Guest
Posts: n/a

 
      05-11-2007
As described by other users with the same problem, the machine (runs XP home)
worked fine prior to updating automatically and displayed a fatal error
message when rebooting. The machine doesn't start either in safe mode or with
last known good configuration.

As suggested in this forum and elsewhere, I uninstalled the lastest updates
(installed just before failure) with the recovery console by running the
uninstall.txt for updates #931768 and 930916 (one at a time). The machine
still doesn't boot. I do not know whether I should uninstall prior updates (3
weeks ago) even though they didn't cause the machine to fail booting up. Any
other suggestions?

The error message is the following:
STOP: C000021a {fatal system error}
The session manager installation system process terminated unexpectedly with
a status of 0XC000026c (0X00000000 0X00000000). The system has shut down.

 
Reply With Quote
 
 
 
 
pendicular
Guest
Posts: n/a

 
      05-12-2007
If anyone is interested, here is the follow up as of now. With the recovery
console, I replaced the system32/config files with those found in the
windows/repair folder to try booting up with the initial config but that
didn't work. I searched the net for fixes that applied to my error message
(C000021a with status of 0XC000026c) but couldn't find any; in fact,
Microsoft KB doesn't have a page on the topic even though there are people
who experienced that type of crash before upon updating. I disabled
agp440.sys as it seemed the cause of many similar fatal errors but that
didn't do anything. I eventually resigned myself to do a clean reinstall
(considering the amount of time I had already spent on this) but the install
CD doesn't recognize any prior OS and thus doen't allow the repair option
which'd result in installing a 2nd version of XP. Finally, I tried rebuilding
the boot.ini file with bootcfg in the recovery console but failed with that
too! So, it looks like I'll have to rebuild the machine from scratch but
first, since my wife is a bold artist who works without a net (it's her
machine), I mounted the drive as a slave on a different XP box to back up the
data ... and I'll be ready to proceed. Of note, I did a clean install of XP
SP1 and subsequent needed updates on this machine about a year ago.
 
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
KB925902 update causes STOP:c000021A fatal error at boot J Barker Windows Update 26 06-23-2010 10:33 PM
Fatal error c000021a Michael Windows Vista General Discussion 2 04-04-2007 11:25 AM
C000021a (Fatal System Error) after KB890859 auto update TheGood Windows Update 1 07-02-2005 04:18 AM
Wndows Update and now fatal error Oscar Windows Update 4 03-23-2005 04:06 PM
Stop: c000021a (Fatal System Error) Robin Aylor Windows Update 0 08-17-2003 04:07 AM



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59