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Fatal error: Problem with shortcut

 
 
Zhoerd
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Posts: n/a

 
      04-19-2007
Hello all,

I'm trying to deploy activesync to all our users. I'm using the 4.5 msi
installer from the site. I install the software as een administrator and when
I try to open it as a normal user, I get een window heading Problem with
shortcut and saying Fatal Error During Installation. If I try it the second
time, it works as it should.

The error in the eventlow reads first:

Detection of product '{99052DB7-9592-4522-A558-5417BBAD48EE}', feature
'ActiveSync', component '{13611E77-B9F9-43C7-85A6-1CB12FD67A1D}' failed. The
resource 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows CE Services\Defname'
does not exist.

and the second:

Detection of product '{99052DB7-9592-4522-A558-5417BBAD48EE}', feature
'ActiveSync' failed during request for component
'{DED6E7BD-94A2-40D5-9BCD-AF2B88FD13E0}'

Does anyone know what's happening?

 
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Andy.Xu
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Posts: n/a

 
      05-15-2007
I meet the same problem.

"Zhoerd" <> wrote in message
news:90CC5C39-1940-4F07-A7EE-...
> Hello all,
>
> I'm trying to deploy activesync to all our users. I'm using the 4.5 msi
> installer from the site. I install the software as een administrator and
> when
> I try to open it as a normal user, I get een window heading Problem with
> shortcut and saying Fatal Error During Installation. If I try it the
> second
> time, it works as it should.
>
> The error in the eventlow reads first:
>
> Detection of product '{99052DB7-9592-4522-A558-5417BBAD48EE}', feature
> 'ActiveSync', component '{13611E77-B9F9-43C7-85A6-1CB12FD67A1D}' failed.
> The
> resource 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows CE
> Services\Defname'
> does not exist.
>
> and the second:
>
> Detection of product '{99052DB7-9592-4522-A558-5417BBAD48EE}', feature
> 'ActiveSync' failed during request for component
> '{DED6E7BD-94A2-40D5-9BCD-AF2B88FD13E0}'
>
> Does anyone know what's happening?
>



 
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