Faxed images stretching?!?

I'm having a problem with faxed images that I receive being stretched. I
can't tell if the stretching is coming from the way the user is sending the
fax, or if it's the way my computer is reading/viewing it. This is turning
into a big issue because I use those faxed images in a display.

Anyone know what's going on here????

aviva123 wrote:
> I'm having a problem with faxed images that I receive being stretched. I
> can't tell if the stretching is coming from the way the user is sending the
> fax, or if it's the way my computer is reading/viewing it. This is turning
> into a big issue because I use those faxed images in a display.
>
> Anyone know what's going on here????
>
Does this happen to every fax you receive? If not, then what happens if
the user sends it to a plain old fax machine?

Regards

Andrew Rinaldi
Mainpine Developer Support
USA +1 866 363 6680 | UK +44 1225 807 807
| www.mainpine.com

thanks Andrew.

It for sure doesn't happen with every fax I receive, but I've had it happen
with faxes from several different clients.

I'm going to dig up a plain old fax machine and see what happens.

I'll update this as soon as I have a client resubmit a fax. Can you check
back some time tomorrow for updates.

much appreciated.

-Aviva

"Andrew Rinaldi" wrote:

> aviva123 wrote:
> > I'm having a problem with faxed images that I receive being stretched. I
> > can't tell if the stretching is coming from the way the user is sending the
> > fax, or if it's the way my computer is reading/viewing it. This is turning
> > into a big issue because I use those faxed images in a display.
> >
> > Anyone know what's going on here????
> >
> Does this happen to every fax you receive? If not, then what happens if
> the user sends it to a plain old fax machine?
>
> Regards
>
> Andrew Rinaldi
> Mainpine Developer Support
> USA +1 866 363 6680 | UK +44 1225 807 807
> | www.mainpine.com
>
>

did you resolve this problem, i'm having the same.